1) Legal – ensure systematic filing of branches’ basic legal requirements including but not limited to DOLE, BIR, etc.
2) System wide – gather and consolidate franchise branches’ monthly results of the following: Consolidated Monthly Report, system failures reported by the branches, supplies and product purchases, and training concerns.
3) Customer Complaint Handling – ensure updated list of customer complaints in coordination with QA and Customer Service.
4) Scorecard – update monthly violation and penalty tracker
5) On-going Promos and Discounts – random calls to franchise branches to check if the staff are aware of the on-going system wide promos.
6) Perform other duties related to business development as may be assigned from time to time.
