Job Description

About your opportunity…
We are looking for an experienced technical Business Analyst (BA)/Product Owner to join our dynamic and fast-paced environment. The role will be focused on Flight Centre’s car productions, ensuring suppliers sources are connected and available through our front-end systems.
You will work closely with the Product Management team whereby you will be responsible for gathering and prioritizing of customer requirements, capturing end-to-end business processes, as well as working closely with, engineering, sales, procurement, marketing, and support teams to understand impacts, as well as with external vendors and partners to build the required capabilities.
 
What you will be doing…
Engagement and communication with a broad range of stakeholders
Capturing and writing up software requirements and user acceptance criteria from a front end and API perspective
Working closely with internal and external teams to provide input into end-to-end delivery activities including scope definition, solution reviews and QA output
Support Global Land and Supply Packaging products contribution to the profitable growth of Flight Centre’s divisions and brands
Gaining a broad knowledge of our product, including its value proposition, key features, user journeys, business goals, and KPIs
Manage the product backlog and prioritize based on changing requirements
 
Who you are…
Experience in business analysis in a complex, tech-dependent global business
Knowledge and understanding of APIs including the ability to investigate associated issues
Success in translating complex and / or vague concepts into digestible summaries, with recommendations that consider opportunity and risk
Understanding of UX design principles and alignment of these with software development
Ability to think critically and converse with technical architects and developers
Perform duties independently under general, minimal supervision within specific assignments
Highly organised with strong attention to detail
Experience in the travel industry is preferred, but not essential
The ability to define a roadmap and prioritise and manage product workstack
The ability to communicate and translate business needs into documented requirements
Strong collaboration and communication skills in a multi-disciplined team environment and across all levels of the organisation
 
Let’s skip to the good part…
Flexible work environment
Travel discounts and deals bookable through our internal team of travel agents, Travelwise
Discounted financial and health services through our Moneywise and Healthwise businesses
Global career opportunities in a network of brands and businesses
Ongoing training and professional development