Responsibilities:
• Maintain an intimate knowledge of the global competitive gaming landscape.
• Ability to explain complex technical terms in the simplest form to assist customers with questions in areas in which they may not be familiar.
• Responsible for monitoring the account and/or trade of your customer.
• A willingness to expand one’s knowledge by learning game-specific issues and potential fixes for an extensive library of existing products.
• Keep records of all interactions with customers
• Give demonstrations to customers and train
