US-based startup DigiVerv, an AI company with its India office in Bengaluru, recently launched its new offering nexpera.ai – an AI and IoT powered enterprise SaaS platform that aims at providing high quality, consistent and cost-effective delivery of services in the hotel and hospitality industry. nexpera.ai helps create a ‘Hotel of the Future’ by harnessing the latest advances in IoT, cloud computing and AI.
nexpera.ai powered ‘Hotel of the Future’ enables contactless check-in/check-out, as well as contactless service requests and room controls. It’s fully digital, AI-powered workflow ensures 100% adherence to safety and hygiene standards and can make room preparation video clips available to guests on just one click.
nexpera.ai also offers a unique AI-powered, ‘Virtual Assistant’ to frontline staff on their smartphones to ensure adherence to service protocols. Through the new offering, DigiVerv offers a superior experience to customers and employees, by enabling a seamless omni-channel and human-technology partnership.
The company plans to tap into the hotel and hospitality sectors, to help them adapt in the post-COVID world by guaranteeing assured-stays for guests and 100% adherence to post-COVID protocols.
With the new launch, the company also announced its partnership with Mint Hotels, a leading pan-India chain of mid-range hotels and resorts. Through this partnership, DigiVerv has successfully implemented the nexpera.ai platform at Mint’s 20+ hotels and resorts across various business and leisure destinations in India. Powered by nexepera.ai, Mint Hotels now offers a safe and smart way to manage guests and employees with least human-intervention during post-COVID times.
Implementation of the new product not only helped Mint Hotels meet post-COVID requirements but also helped the hotel chain improve its on-time guest request closures by a massive 16% points while improving operational efficiency by over 20%.
Talking about the new implementation, Shantanu Chatterjee, co-founder at Mint Hotels said: “nexpera.ai implementation has helped us streamline operations at our over 20 properties in a short span of just three months. We continue to work closely with the product to deepen our guest engagement and provide guest assurance in the post-COVID world”
Talking about the new partnership, Rohit Ramani, founder of DigiVerv said: “The successful implementation of nexpera.ai at Mint Hotels proves beyond doubt that that hotels can now leverage our technology platform to deliver superior guest and employee experiences and smoothly run operations in a post-COVID world. We are now working to extend the use-cases of the product to the other sectors like patient care and facilities management.”