Global Payments Inc. has announced a strategic partnership with Centara Hotels & Resorts to enhance cross-border payment capabilities across Centara's properties in Thailand. This collaboration is set to address the challenges faced by international travellers, who often encounter currency friction and complex payment processes when visiting Thailand.
Centara Hotels & Resorts, a leading hotel operator in Thailand with over 92 properties across 10 countries, will benefit from Global Payments' infrastructure. This will enable multicurrency pricing in 153 currencies and support 200 payment types, providing a seamless booking experience for both national and international guests. The partnership aligns with Global Payments' broader strategy to simplify payment processes in high-volume travel sectors across Asia.
In 2025, Thailand welcomed 32.97 million international visitors, highlighting the need for efficient payment solutions. As travellers increasingly prefer direct bookings over online travel agencies (OTAs) for better prices and loyalty benefits, the demand for a smooth payment experience has become crucial. Global Payments' infrastructure will allow Centara to manage the checkout process directly, enhancing customer relationships and loyalty.
Phil Pomford, executive lead at Global Payments, stated, "Travellers now expect to find their own currency, preferred payment method, and a seamless checkout experience wherever they book." Centara's CEO, Thirayuth Chirathivat, added that the partnership will support Thailand's tourism growth by integrating secure cross-border capabilities.
Transactions on the new platform are expected to commence in the fourth quarter of 2026, marking a significant step in building Asia's travel payments backbone
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