The company emerged as the recipient of the Destination Restaurant of the Year and Hotel Renovation of the Year categories.
Holiday Inn Pattaya was recognised at the TDM Travel Trade Excellence Awards 2025 - Thailand for its exemplary initiatives that have become the standard for beachfront hospitality in the country.
Beachfront dining
The Collective Pattaya has emerged as the city’s top beachfront dining destination with its relaxed seaside charm and refined culinary experiences. The restaurant is a space where food, drinks, and atmosphere come together to create a complete sensory experience. The menu offers both local flavour and international flair, including expertly smoked meats, artisanal pizzas, and authentic Thai dishes.
The Collective also stands out for its drinks programme led by skilled in-house mixologists, where guests can enjoy signature cocktails and creative beverages.
Additionally, The Collective exclusively collaborates with Guss Damn Good, a beloved Thai premium ice cream brand, to create two Pattaya-inspired flavours that are only available at the restaurant.
TableCheck reservation system is also implemented, which makes it easier for guests to book a table and plan their visit.
Moreover, the restaurant regularly hosts interactive events like family-friendly cooking classes that bring locals and visitors together.
Since its opening, The Collective has quickly become a favourite for locals and international travellers, where they can relax, indulge, and be part of something special.
Fully renovated bay tower
Holiday Inn Pattaya has successfully relaunched its fully renovated Bay Tower, deemed a major milestone in its journey to enhance guest experiences.
The Bay Tower reopened in October 2024 and has already seen an increase in the average daily rate and rising guest satisfaction scores.
The newly transformed Bay Tower features a sleek design that caters to both families and business travellers. It balances comfort and style with its new one-bedroom (69 sqm) and two-bedroom suites (102 sqm) with ocean views; a 455-sqm indoor playground and Kids Club staffed by trained childcare professionals; and clearly zoned spaces that separate family-friendly areas. These improvements have allowed all guests to enjoy their stay in comfort, especially parents who can relax or work remotely whilst their children enjoy activities.
The renovation also adheres to the hotel’s commitment to sustainability with its energy-saving lighting and appliances, water-efficient fixtures, waste reduction initiatives, and support for local conservation efforts.
The hotel’s investment in eco-friendly practices reflects responsible tourism that aligns innovation with environmental care.
Since the relaunch, family bookings have significantly increased. Social media engagement is also up, especially amongst families sharing their positive experiences.
Holiday Inn Pattaya is redefining beachfront hospitality, being not just a place to stay but an experience that brings people together for family holidays, business trips, or unforgettable meals by the sea.
The TDM Travel Trade Excellence Awards - Thailand highlights the exemplary hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives that elevate the standards in the travel industry.
The TDM Travel Trade Excellence Awards 2025 - Thailand is presented by Travel Daily Media Magazine. To view the full list of winners, click here. For more details, please contact Marni Marco at +65 3158 1386 or marni@traveldailymedia.com.
