Hospitality & Retail Systems (HRS) has announced the appointment of Iris Steinmetz to the position of senior director of operations in Europe, Middle East and Africa (EMEA). After starting her career as a night auditor in a Swiss hotel, Steinmetz used the next 25 years to work her way through the ranks at international hotels to reach a general manager’s position, before taking on managerial roles at MICROS-Fidelio, Oracle Hospitality, and SnapShot.
Additionally, she has played important roles at Hospitality Technology Next Generation (HTNG) and Women in Hospitality and Travel-Tech (WHTT) serving as a member of the Vendor Advisory Council and Advisory Board.
Joanne Vaughan, founder and CEO of HRS Hospitality & Retail Systems said: “Our goal is to make our clients more efficient, helping them to build successful businesses that are both profitable and sustainable. We are confident that Iris’ experience, attitude, and detailed knowledge of the EMEA will help us in our quest to continue to improve customer service in this region.”