Business Travel Technical Support Specialist
C&M Travel Recruitment • GBP 30,000 - 35,000 Hourly + CommissionIndustry : | Travel Agent or Tour Operator |
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Sector : | GDS / CRS |
Department : | IT Systems and Support |
Employment Type : | Full-Time |
Work Sponsorship : | Local contract only |
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Experience : | No experience required |
Vacancies : | 1 |
Job Status : | Active |
Our client, an independent travel management company, is seeking a Business Travel Technical Support Specialist on a full or part time basis. The role will be homebased with a salary of up to £35,000 plus benefits. They are looking for an experience technical support specialist from another travel management company or a Business Travel Consultant with good technical knowledge alongside.
Business Travel Technical Support Specialist duties:
- Lead in ensuring all reservations systems including GDS(amadeus), OBT’s, BOSS all work smoothly together.
- Exploration and evaluation of additional revenue generating software and systems or process enhancing systems and make recommendations.
- Manage the implementation of new systems and maintain current operating systems and software programmes. Troubleshooting and solving hardware, software and connectivity issues
- Educating end-users about new systems
- Making recommendations to clients and management as needed
- Assisting Server Engineers by taking care of basic tasks like creating user-profiles and monitoring updates and backups
- Manage the 1st level support and ticket system for GDS and OBT.
Business Travel Technical Support Specialist skills:
- Experience working in a technical support role for another TMC
- OBT experience as well as knowledge of Amadeus
- 1st line support experience
Additional information:
- Part time or full time
- 100% homebased including training
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk