Our client, an independent travel management company, is seeking a Business Travel Technical Support Specialist on a full or part time basis. The role will be homebased with a salary of up to £35,000 plus benefits. They are looking for an experience technical support specialist from another travel management company or a Business Travel Consultant with good technical knowledge alongside.

Business Travel Technical Support Specialist duties:

• Lead in ensuring all reservations systems including GDS(amadeus), OBT’s, BOSS all work smoothly together.
• Exploration and evaluation of additional revenue generating software and systems or process enhancing systems and make recommendations.
• Manage the implementation of new systems and maintain current operating systems and software programmes. Troubleshooting and solving hardware, software and connectivity issues
• Educating end-users about new systems
• Making recommendations to clients and management as needed
• Assisting Server Engineers by taking care of basic tasks like creating user-profiles and monitoring updates and backups
• Manage the 1^st level support and ticket system for GDS and OBT.

Business Travel Technical Support Specialist skills:

• Experience working in a technical support role for another TMC
• OBT experience as well as knowledge of Amadeus
• 1st line support experience

Additional information:

• Part time or full time
• 100% homebased including training

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk