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Business Travel Technical Support Specialist

C&M Travel Recruitment  •  GBP 30,000 - 35,000 Hourly + Commission
Work location: SW1Y 5EA, London
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Industry : Travel Agent or Tour Operator
Sector : GDS / CRS
Department : IT Systems and Support
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : No experience required
Vacancies : 1
Job Status : Active
Job Description

Our client, an independent travel management company, is seeking a Business Travel Technical Support Specialist on a full or part time basis. The role will be homebased with a salary of up to £35,000 plus benefits. They are looking for an experience technical support specialist from another travel management company or a Business Travel Consultant with good technical knowledge alongside.

Business Travel Technical Support Specialist duties:

  • Lead in ensuring all reservations systems including GDS(amadeus), OBT’s, BOSS all work smoothly together.
  • Exploration and evaluation of additional revenue generating software and systems or process enhancing systems and make recommendations.
  • Manage the implementation of new systems and maintain current operating systems and software programmes. Troubleshooting and solving hardware, software and connectivity issues
  • Educating end-users about new systems
  • Making recommendations to clients and management as needed
  • Assisting Server Engineers by taking care of basic tasks like creating user-profiles and monitoring updates and backups
  • Manage the 1st level support and ticket system for GDS and OBT.

Business Travel Technical Support Specialist skills:

  • Experience working in a technical support role for another TMC
  • OBT experience as well as knowledge of Amadeus
  • 1st line support experience

Additional information:

  • Part time or full time
  • 100% homebased including training

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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