Business Travel Technical Support Specialist

C&M Travel Recruitment  •  GBP 30,000 - 35,000 Hourly + Commission
Work location: SW1Y 5EA, London
Share via:
Industry : Travel Agent or Tour Operator
Sector : GDS / CRS
Department : IT Systems and Support
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : No experience required
Vacancies : 1
Job Status : Active
Job Description

Our client, an independent travel management company, is seeking a Business Travel Technical Support Specialist on a full or part time basis. The role will be homebased with a salary of up to £35,000 plus benefits. They are looking for an experience technical support specialist from another travel management company or a Business Travel Consultant with good technical knowledge alongside.

Business Travel Technical Support Specialist duties:

  • Lead in ensuring all reservations systems including GDS(amadeus), OBT’s, BOSS all work smoothly together.
  • Exploration and evaluation of additional revenue generating software and systems or process enhancing systems and make recommendations.
  • Manage the implementation of new systems and maintain current operating systems and software programmes. Troubleshooting and solving hardware, software and connectivity issues
  • Educating end-users about new systems
  • Making recommendations to clients and management as needed
  • Assisting Server Engineers by taking care of basic tasks like creating user-profiles and monitoring updates and backups
  • Manage the 1st level support and ticket system for GDS and OBT.

Business Travel Technical Support Specialist skills:

  • Experience working in a technical support role for another TMC
  • OBT experience as well as knowledge of Amadeus
  • 1st line support experience

Additional information:

  • Part time or full time
  • 100% homebased including training

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

Read Full Job Description

Join over 180,000 travel agents, professionals and executives subscribed to our daily newsletter.
You can unsubscribe at any time
Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time