Are you customer-oriented and strive for career growth?

Then we would like to hear from you!

GCS Recruitment is searching for a Client Support Coordinator to work with one of the leading logistics companies in Malta.

Responsibilities:

• Handling the whole process and submitting Residence permits applications for clients
• Issuing Letters of Invitation following approval from the Country Manager
• Handling responsibility for completing the whole process to apply for Trans-ship visa
• Supporting and assisting clients with rental of cars and apartments
• Organising and coordinating transport, hotel bookings for clients and following up on invoices from hotels
• Processing and monitoring billings from service providers and allocating charges as appropriate
• Liaising with Finance Department
• Collecting quotes for general needs of clients
• Submitting document requests for clients and employees to relevant authorities
• Coordinating issue notes process ensuring all documentation is passed to Finance Dept for billing
• Ensuring drivers Vehicle Inspection form is duly filled
• Providing support to the administration department

Requirements:

• An MQF Level 3 of Education in business environment is considered an asset
• 2 years’ experience in a similar position in the client support field, particularly within Customer services and conflict resolution is considered a strong asset
• Fluency within the English language is essential and knowledge regarding the Maltese & Italian language is an advantage
• Experience in working with Microsoft office programs
• Excellent communication skills with the ability to communicate effectively across departments
• Great negotiation skills
• Well organised with great multitasking skills
• Ability to work within a team
• Must possess a Clean Driving Licence

Ready to take on the challenge?

Apply now!