Front Office Trainee
InterContinental Hong Kong • HKD 4,500 - 6,000 Monthly| Industry : | Hospitality |
|---|---|
| Sector : | Hotels and Accommodation |
| Department : | Customer Service |
| Employment Type : | Full-Time |
| Work Sponsorship : | Local contract only |
|---|---|
| Experience : | No experience |
| Vacancies : | 3 |
| Job Status : | Expired |
- Ensure accurate and efficient running of Front Desk
- Respond to Guest queries in a timely and efficient manner
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Arrange amenities for guests who are arriving tomorrow, celebrate birthday, anniversary and honeymoon
- VIP Google: print VIP arrival report for tomorrow and go through all guests, make a VIP information sheet and sent to all departments
- Lobby Ambassador: standing in the lobby and welcome our guests, management the queue and help with luggage assistant
- Checking in guests during peak hours to ease traffic and assist colleagues
- Provide general information about the room, hotel facilities, and provide assistance for restaurant reservations
English is a must.
Other languages are considered a plus.
About The Company
Hospitality 
Hotels and Accommodation
Overview
he Forbes Travel Guide Five-Star InterContinental Hong Kong has always been prized for its unrivalled harbourviews. Whether you’re gazing over the skyline from the Club InterContinental Lounge or landmark-spotting from your suite, all of Hong Kong is literally at your feet.
But the views are not the only draw. The hotel is also renowned for its luxurious accommodation, impeccable service and world-class restaurants which include the 2-Michelin star and Forbes Travel Guide Five-Star Yan Toh Heen and 1-Michelin star Rech by Alain Ducasse, which, along with THE STEAK HOUSE winebar + grill and NOBU InterContinental Hong Kong have received Four Stars by the Forbes Travel Guide 2019.
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