Global Implementation Manager – Business Travel – London / Hybrid – £50-55k + Bonus. An excellent opportunity to join this award winning Travel Management Company (TMC) based in London where you will be responsible for leading on and managing end-to-end implementations of new business. The role can be hybrid with current expectations of around 2-3 visits to the office (at own expense) per month.

Global Implementation Manager Responsibilities

• Work closely with sales and operations to to understand customer requirements and technical specifications.
• Maintain effective communication with client to ensure their expectations are met.
• Understand and implement complex business requirements using a variety of tools and techniques.
• Provide direction to cross functional implementation and support teams.
• Ensure a smooth transition to operations post implementation and ramp up stage.
• Identify and reduce the likelihood of any business risks or issues.
• Create documentation to support with implementation stage through to post implementation support.
• Keep abreast of any industry trends and changes, making recommendations for improvements where appropriate.

Global Implementation Manager Skills Required

• Must have global client implementation experience gained in the corporate travel sector.
• Experience in a customer facing, implementation delivery role.
• An analytical problem solver.
• Excellent stakeholder management skills.
• Experience managing contractors, suppliers and cross-functional teams.
• Customer service driven.

Global Implementation Manager Additional Details

• A basic salary up to £55k depending on experience
• Bonus up to 10%
• Hybrid working – typically around 2-3 days a month in Central London. Travel to the office is at employees expense, any other business travel required is at employers expense.
• 25 days annual leave + bank holidays
• Pension 5%
• Private health, life assurance, dental plan, perkbox benefits

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk