Operations Director

C&M Executive Recruitment  •  Salary available upon request
Work location: City Of London, London
Industry : MICE/Conference & Events, Travel Agent or Tour Operator
Sector : Travel Agent (Corporate/Business Travel)
Department : Customer Service, Executive/Management, Sales
Employment Type : Full-Time, Permanent
Work Sponsorship : Local contract only
Experience : 5 to 10 Years
Vacancies : 1
Job Status : Expired
Job Description

Operations Director – Corporate Travel – London A fantastic opportunity to take up this newly created role for a growing and highly reputable travel management company (TMC) based in Central London, where you will be responsible for heading up their VIP Travel division aimed at HNW/UHNW individuals.

Operations Director Responsibilities

You will be reponsible for leading a team of around 12 people that provide mainly corporate but also some leisure travel solutions to the most discerning customers. You will be taked with ensuring they have the most effective service delivery processes in place, developing value added benefits with new and existing suppliers, intorducing new service innovation and developing the businesses proposition. You will also be tasked with growing the organisations client base by joing the sales team on client meetings and establishing new ways to attract HNW/UHNW individuals.

Operations Director Skills Required

  • You will need to have a strong operational background preferrably gained in the corporate travel sector but other high end / luxury backgrounds in the leisure travel sector will also be considered
  • Experience of developing new business would also be an advantage
  • Experience negotiating with suppliers
  • A track record of delivering high levels of customer service and client retention
  • Excellent interpersonal, communication and negotiation skills
  • Commercially savvy
  • Experience leading and developing teams within the travel sector

Operations Director Package

A competitive salary dependant on experience (to be discussed on application), bonus, private health, medical.

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C&M Executive Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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