Operations Executive
ITC Bangkok Co., Ltd • THB 25,000 - 28,000 HourlyIndustry : | Travel Agent or Tour Operator |
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Sector : | Travel Agent (Retail/Leisure) |
Department : | Executive |
Employment Type : | Full-Time |
Work Sponsorship : | Local contract only |
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Experience : | 3 to 5 Years |
Vacancies : | 2 |
Job Status : | Expired |
• Responsible for last minute requests (Hotels & Tours), amendments or cancellations
• Prepare and submit all necessary documents to Oversea agents and related persons
• Update and summarize arrival detail and send it to Tour Managers
• Coordinate with Tour Managers
• Client communication and coordination for problem solving and clients’ queries
• Customers relation (investigate complaints and provide feedback to clients)
• Monitor and report for other incomes (optional tours & commissions)
• Negotiate rates with vendors
• Accountable for high volume emails & phone calls
• Follow-up financial aspects of bookings (invoice, payment)
• Other duties as may arise from time to time and as may be assigned by supervisor
About The Company
Overview
Established in 1969, ITC Bangkok Co. Ltd. have grown over the years and have become one of Thailand’s leading destination managemenet companies in the travel industry. With a team of over one hundred experienced staff and a nationwide splendid network connection, ITC Bangkok are delivering the travel services and arrangements to the needs of the traveler’s requirements, creating a truly experience during their stay in Thailand.
ITC Bangkok Co.,Ltd serve all types of travelers (FIT, GIT, Series and MICE) with a diversity of product types (classic, specially tailor-mode, off the beaten track, meeting and events, etc).


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