RESERVATION SUPERVISOR
Mercure Jakarta Simatupang • Salary available upon requestIndustry : | Hospitality |
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Sector : | Hotels and Accommodation |
Department : | Customer Service |
Employment Type : | Full-Time |
Work Sponsorship : | Local contract only |
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Experience : | 3 to 5 Years |
Vacancies : | 1 |
Job Status : | Expired |
KEY TASKS |
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Your duty is to manage the client portfolio allocated to you, according to criteria determined by your management and in line with ISO 9002 standards. It also involves: *Maintaining commercial relations, informing and advising customers on changes to products. *Organising, supervising and coordinating your team’s work. *Passing your expertise on to your team; enabling them to acquire greater autonomy. *Keeping your management informed regularly on corporate accounts, *Checking that all administrative procedures (invoicing cancellations…), related to other departments, are carried out within the deadlines to ensure optimal customer service.
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MERCURE AND ITS PEOPLEHotels with individuality, passion for service and committed to quality and guest satisfaction. |
ESSENTIAL AND OPTIONAL REQUIREMENTS
- Excel
- Power Point
- Word
- TARS
- Opéra
About The Company
Overview
Mercure Jakarta Simatupang
Hotel for travellers looking for local and authentic experiences
Mercure Jakarta Simatupang is an excellent choice for both business and leisure travellers. The hotel has 230 rooms with high speed WiFi Internet access, well-equipped meeting rooms, as well as a rooftop bar with stunning views of Jakarta. Great shopping options are within reach at Pondok Indah Mall, Cilandak Townsquare, Gandaria City and Poins Square.
Strategically located in the South Jakarta business district, Mercure Jakarta Simatupang has easy access to Soekarno-Hatta International Airport through the JORR toll. The hotel also serves as an ideal base for exploring Ragunan zoo, Taman Mini Indonesia Indah, Situ Babakan and other popular attractions.
Mercure Jakarta Simatupang is the ideal base for exploring the Ragunan zoo, Taman Mini Indonesia Indah and Situ Babakan. Enjoy shopping experience at Pondok Indah Mall, Cilandak Townsquare, Gandaria City, Pejaten Village and Point Square.
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