Travel Operations Executive / Sales Support / Customer Service
Platinum Travel Recruitment Ltd • GBP 22,000 - 25,000 AnnuallyIndustry : | Recruitment |
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Sector : | Travel Recruitment |
Department : | Customer Service, Executive |
Employment Type : | Full-Time |
Work Sponsorship : | Local contract only |
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Experience : | 1 to 3 Years |
Vacancies : | 1 |
Job Status : | Expired |
A great opportunity has arisen to join our client’s busy Sales Support team based in their high spec London office. Our client is a successful, dynamic and forward-thinking travel company that offer various travel types across Canada and America.
This exciting Travel Sales Support Executive position is ideal for a travel professional with ticketing, operations, sales support, customer service or administrative experience within the travel industry seeking career progression and generous benefits.
Your career begins here:
- The role involves working closely with the sales team as well as liaising with suppliers daily
- Ticketing, Issuing / Reissuing / Refund tickets in Galileo – Cross-training provided on CRS / GDS flight systems
- Run and manage reports to ensure quality control
- Issuing clients documentation i.e., car vouchers, transfers, excursions, cruises etc.
- Process all on request booking components and manage ground queues
- Manage allocation & bookings – ensuring confirmations are received within the set turnaround time and checking that all details are accurate
- Maintaining and developing strong working relationships with suppliers
- Ensuring any special requirements are booked for passengers
Skills / Experience / Requirements:
- General working knowledge of Galileo or any other CRS / GDS flight system – however training is provided
- Experience in operations, sales support, ticketing, customer service or administration within the travel industry is essential
- A strong work ethic and willingness to go above and beyond
- Excellent attention to detail
Benefits:
- Full Training on CRS / CRS flight systems for the right candidate
- Travel perks
- On-going training
- State of the art offices
- FAM trips
- Varied and exciting job role
- Pension
- Career progression
- Be part of a forward thinking and dynamic tour operator where you will be rewarded for your hard work.
PLEASE NOTE WE WILL ONLY CONSIDER TRAVEL PROFESSIONALS FROM A TOUR OPERATOR, AIRLINE OR RETAIL TRAVEL AGENCY.
About The Company
Overview
Platinum Travel Recruitment are recognised specialists within the travel, events & leisure industry for many years. Our consultants possess a profound depth of knowledge of the travel & leisure industry having worked within travel, with an array of contacts throughout the UK and beyond. Our experienced consultants manage the full recruitment process, screen and test each potential applicant matching the job specifications ensuring time is not wasted on unsuitable candidates. Our open, honest and committed approach will ensure that you reach your goals. So, let’s link up and chat what success means to you.
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