Travel Operations Support Consultant – required for this expanding business travel company based in the Derby area. This is a great opportunity to work for an established corporate travel company, within their Hotel & Rail operational support team . This role will be assisting with any queries on hotel and rail bookings made by the customers both online and with the online team and will involve liaising with suppliers, offering a high level of service . This role will be a mixture of customer service and ,administration , completing all work to a high level. . This role will be working Mon-Fri 9-5.30 and offers a salary of £21,255 and will be office based in Derby initially and then offers a hybrid opportunity, 3 days office and 2 days at home . Full training will be provided .

Travel Operations Support Consultant duties
To manage and maintain departmental mailboxes, including the distribution of incoming email queries from customers and suppliers
To manage booking queries from hotels and rail suppliers , Including Payment queries, Check-in queries, No-Show of guests, booking confirmation questions, overseas booking checks.
Supplier and Customer complaints/compliments working alongside Customer/Supplier Feedback consultants.

Travel Operations Support Consultant skills required
Experience working in travel or a customer service or administration role
Excellent customer service skills, with the ability to work within a fast-paced varied role
Computer Literate

If you are interested in the above role, please call Rachel on 01612384491 and send your up-to-date cv to Rachel@candm.co.uk

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk