New services to be added at Haneda Airport to improve passenger experience

All Nippon Airways (ANA), Japan’s largest airline, welcomes the addition of a range of new services at Haneda Airport Terminal 2 international area beginning on 29 March. These new services include three new lounges, self-service baggage drops and enhanced security check procedures.

Furthermore, since some of its international flights will be departing from or arriving to the same terminal as the domestic flights, passengers who have connections will be able to transit more smoothly. The upgraded services will offer premium convenience and comfort to all passengers, helping the carrier maintain its reputation for smart, streamlined travel and unrivalled hospitality.

“ANA is always looking for opportunities to improve the passenger experience, and the coming changes at Haneda will make using the airport more convenient and comfortable for all our passengers,” said Masaki Yokai, senior vice president of ANA.

The new lounges, named ANA Suite Lounge, ANA Lounge and ANA Arrival Lounge were designed by the renowned Japanese architect Kengo Kuma, aligning with the ‘ichigo ichie’ (treasure every encounter as if it were once in a lifetime) design concept.

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