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Agreements / Understandings / Contract Signings

Singapore Airlines and Salesforce team up for AI-powered customer servicing applications

Singapore Airlines (SIA) and Salesforce announced that SIA is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system.

Air

Amadeus unlocks new personalisation capabilities with Salesforce

Kicking off the second day of its Airline Executive Summit in Istanbul, Amadeus unveiled its new service optimiser app, built

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