Social Network

Bad travel and hospitality services. Scripted customer care messages. Slow assistance. Mix them all together with social media, and you have a potential customer service hot spot for travel…

In an effort to enhance its social offerings, SWISS has expanded its scope of customer services through Facebook and Twitter platforms. Customers can now use these online channels to contact…

Social networking sites have increased in popularity in part as a result of the Arab Spring, as expressed in the fourth edition of the Arab Media Outlook (AMO), developed in collaboration…

In keeping with the trend of growing popularity of social media, Grand Millennium Dubai has rolled a comprehensive plan for integrating social media in its marketing and business strategy.…