The Tourism Authority of Thailand (TAT) announced its activation of the Tourism Crisis Monitoring Centre as its way of monitoring the escalating tensions in the Middle East.
By doing so, TAT can swiftly coordinate immediate assistance for travellers affected by flight disruptions whenever necessary.
The centre functions as an integrated operations hub, consolidating intelligence, assessing potential impacts, and working with relevant agencies to support affected passengers.
According to TAT governor Thapanee Kiatphaibool: “Two operational scenarios have been developed to ensure preparedness in the short and medium term, covering communications management, traveller care, and market recovery once conditions stabilise.”
Initial assessments and responses
Preliminary assessments indicate direct implications for travel to and from the Middle East. Suvarnabhumi, Don Mueang, Chiang Mai, Phuket, and Krabi airports have reported 59 flight cancellations by Middle Eastern carriers and airlines operating routes to or via the region, including Emirates, Qatar Airways, Etihad Airways, Gulf Air, Kuwait Airways, Air Arabia, Fly Dubai, El Al, Arkia Israeli, and Saudi Arabian Airlines.
These developments have temporarily disrupted international connectivity, even as the Middle East currently observes Ramadan, a period that traditionally reflects moderated outbound travel.
In response to operational disruptions affecting passengers in Thailand, TAT has coordinated closely with airport authorities, airlines, and relevant agencies to ensure appropriate passenger support.
At Suvarnabhumi Airport, additional personnel have been deployed, assistance points established, drinking water provided, and temporary rest areas arranged.
Airlines have secured accommodation for most affected passengers, resulting in minimal numbers remaining on airport premises.
At other airports, TAT is working with local authorities and the Tourist Police Bureau to provide on-site assistance and facilitate onward travel arrangements.
Coordinated action
Kiatphaibool also instructed domestic marketing divisions to collaborate with partners nationwide to support stranded visitors and prepare targeted stimulus measures for domestic tourism and alternative high-potential markets.
Once the situation improves, TAT will implement structured recovery initiatives to restore confidence and reinforce Thailand’s position as a trusted destination.
TAT’s Tourism Crisis Monitoring Centre will continue to monitor developments closely and provide timely, accurate updates to tourism operators and industry stakeholders to ensure coordinated and effective management throughout this evolving situation.
For official travel guidance and assistance, Thai travellers and those currently in Thailand may contact the TAT Call Centre at 1672 or the Tourist Police Hotline at 1155, available 24 hours a day.
