Travelport has secured a new partnership that will expand the number of ground transport services offered to travel agents.
The arrangement with Ugo Transfers, which aggregates ground transfer content, will provide more than 68,000 travel agents globally with access to a wide range of ground transport services in over 100 countries. Bookings will be available using the Ugo app via the Travelport Smartpoint agency desktop solution.
“Ugo Transfers will provide our agents with more content and booking choices for ground transportation,” said Tony Hopwood, Travelport’s senior director for products & solutions in Asia Pacific. “We hope that making this app accessible to travel agencies using Travelport’s Smartpoint will allow agents to create a faster and more efficient workflow, improving the response time for their customers.”
As well as individual bookings, Ugo Transfers recently established a specialised “service centre” which allows for requests to cater to larger groups and other customised options.
“This… will add another layer of reassurance and personalized service delivery for our customers,” said Brad Wicks, managing director of Ugo Transfers. “We are looking forward to providing more travel agents with a seamless solution to search and book for ground transportation. Travelport has been a very supportive partner and we look forward to continuing our great relationship with the team.”