Upping the travel insurance game in Singapore

Guest Contributor

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Etiqa Insurance has been named as the NATAS official travel insurance partner by the National Association of Travel Agents Singapore (NATAS) from 2020 to 2022. With a vision to be the travel insurer of choice in Singapore, the company is committed to working with NATAS and its members towards sustainable growth and profitability in the travel industry.

Amid the development of new technologies and faster innovation cycles in the local market, Etiqa — the insurance arm and a member of Maybank Group – recognises the need for significant partnerships to build an effective ecosystem, and has pledged support to NATAS and its members to strive towards service excellence, agility and the delivery of quality customer experiences.

“Strengthening value propositions.”

“Outbound departures by Singapore residents had crossed the 10 million mark in 2018 and will heighten in the next few years. We have always been a strong advocate of travel insurance and believes that a comprehensive travel insurance is fundamental to smart travelling. With this association, we will effectively drive the message across to all travellers via the biannual NATAS Travel Fairs and various marketing outreach initiatives. Beyond the NATAS Travel Fairs, we envisage this collaboration to unlock new possibilities in strengthening the value propositions of the travel agency community,” said Steven Ler, president of NATAS.

“From trend, technology and travel ecosystem, we want to play a part in our partner’s strategies and together develop solutions that could push ideas to a new level,” said Jazzreal Wong, head of direct business of Etiqa Insurance.

Known for its fast and easy claims experience, the company is the first and only insurer in Singapore to offer automated flight delay claims upon three consecutive hours of delay, as compared to the industry’s norm of six hours’ delay.

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