Xiamen Airlines, a subsidiary of China Southen Airlines, has announced a partnership deal with electronic payments specialists Ingenico, to develop the carrier’s online transactions framework.
According to the airline’s official statement, the deal with Igenico was made in order to maintain growth, simplify their payment operations, which have become increasingly complex as the Xiamen expands into new markets, beyond China and that it is “increasingly important to offer consumers a localized shopping experience” that includes payment options in their preferred currency and with local payment methods.
“Xiamen Airlines continues to pursue innovation and excellence”
French firm Ingenico was selected by the airlines because of its competitive full-service model which includes with a large portfolio of card and alternative payment method options, and extensive network of local acquirers and strong regional expertise and experience of doing business in China.
“Xiamen Airlines continues to pursue innovation and excellence with the aim of building a world-class airline. They understand very well that to continue their growth into new markets, customer experience is key,” said Gabriel de Montessus, SVP of global online (retail BU) for Ingenico Group.
“Ingenico has a long history of processing payments in China and across the world and knows the local customs, preferences and regulations. With our payment solutions and network of local acquirers, Xiamen Airlines is ready to expand operations while providing a familiar and seamless payment experience to travellers anywhere”
“Ingenico has a long track record in the industry, working with many of the world’s best airlines. As such, they understand the unique requirements and opportunities that come with operating a growing airline,” said Guo Kaiquan, e-commerce accounting manager of Xiamen Airlines. “As consumer expectations change, it is important to us to continue to offer a seamless online purchase experience that reflects our commitment to service and customer satisfaction.”