Access Hospitality has introduced Access Evo, an AI-powered intelligence layer designed to simplify hotel operations by unifying data from various systems. Launched at HITEC 2026 in Texas, Access Evo addresses the challenge of fragmented technology stacks that hinder decision-making and increase manual reporting for hotel commercial teams.

Access Evo integrates data from Central Reservation Systems (CRS), Customer Relationship Management (CRM), Revenue Management Systems (RMS), and booking engines into a single operating environment. This integration allows hotel teams to transition swiftly from data collection to actionable insights. Nicola Longfield, Chief Commercial Officer, stated, “What the hospitality industry needs is connected intelligence, not another dashboard.”

Key features of Access Evo include Evo Navigator, which offers a unified interface for seamless system navigation, and Evo Copilot, which enables users to query data in everyday language. The platform also provides real-time operational intelligence through Evo Feed and comprehensive commercial dashboards via Evo Analytics.

Research by Access Hospitality highlights that US hotel managers spend an average of 78 minutes daily switching between systems, losing over 42 working days annually due to disconnected workflows. Access Evo aims to reduce these inefficiencies, offering faster response times, improved profitability, and consistent decision-making supported by real-time data.

Future enhancements include Automated Group Quoting and Intelligent Channel Mix Optimisation, set to launch post-HITEC. These features promise to further enhance hotel operations by leveraging AI for group enquiry responses and optimising channel performance based on demand

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