• NEWS
    • SUBSCRIBE
    • ADVERTISE WITH US
  • EVENTS
    • THIRSTY THURSDAY
      • ABOUT US
      • HOW TO JOIN
      • RSVP PORTAL
      • EVENT PHOTO/VIDEO
    • VIDEOS
    • PHOTOS
    • COMPETITIONS
    • TRAINING
    • CONFERENCES
  • JOBS
    • SEARCH FOR JOBS
    • POST A JOB
  • EVERYTHING BRAND TD
    • ABOUT BRAND TD
    • ADVERTISE WITH US
    • WHAT IS NATIVE CONTENT
    • EXECUTIVE TEAM
      • Gary (Founder/CEO)
      • Chris (GM & Managing Editor)
      • Mali (Finance Mgr)
    • CONTENT TEAM
      • Kristin (Senior Editor)
      • Kanchan (Editor)
    • SALES TEAM
      • Gary (CEO)
      • Chris (GM & Managing Editor)
      • Anthony (Regional Sales-APAC)
      • Martin C (BDM-Asia)
      • Maxine (BDM-UK)
    • EVENTS TEAM
      • Marc (Director)
      • Suwapa (Events Mgr)
  • SELF SERVICE
    • 2024 Media Kit
    • 2024 Events Kit
    • Submit Press Release
    • Self Service portal
    • Upload your Travel Blog

Travel Daily Travel Daily - Informing, connecting and developing the world’s travel industry professionals.

  • MARKETS/SECTORS
  • FEATURES
    • Partner Articles
      • Airlines / Airports
      • Car Rental
      • Conferences
      • Cruising (Ocean)
      • Cruising (River)
      • Destination Management (DMC)
      • GDS / CRS
      • Hotels & Resorts
      • Hotel Management Company
      • Hotel Technology
      • HR / Appointments
      • Insurance
      • Meetings, Incentives, Conferencing, Exhibitions (MICE)
      • Travel Agents (all)
      • Travel Technology
      • Tourism Boards
    • Interviews
    • Industry appointments
    • Podcasts – Features
    • Guest Writers
    • PR Newswire
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Rewards Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Recommend Someone
    • Recommend yourself
    • Meet our featured leaders
      • Australia
      • Cambodia
      • China
      • Hong Kong
      • India
      • Indonesia
      • Japan
      • Laos
      • Malaysia
      • Philippines
      • Singapore
      • Thailand
      • Vietnam
  • IWTA Awards
Travel Daily Media
Airlines and AviationFace‑to‑FaceTravel Tech

Aviation Festival Asia 2018: introducing HappyOrNot APAC director Chris Armstrong

By Alastair Newport On Feb 23, 2018
Guest Contributor

Contributors are not employed, compensated or governed by TD, opinions and statements are from the contributor directly

Share

Aviation Festival Asia is coming into land this Tuesday, and as part of my previews of the aeronautic week  I spoke to HappyOrNot APAC director Chris Armstrong, to find out more about how he got to play panel host and what he is looking forward to most this year.  

HappyOrNot is the global leader in instant customer and employee satisfaction reporting. Using a powerful and lean SaaS solution, adaptable data collection and the iconic 4 Smileys emoji, HappyOrNot is used by 170 airports and airlines, including Heathrow, AENA, AAI, Incheon Airport, Emirates and Etihad.

With a background in sales and marketing, at companies like Fujitsu and Tableau, Chris has picked up almost two decades of experience, with six in Asia. Invaluable wisdom for a man charged with the responsibility of ‘increasing happiness for more than half the world’s population’.

How did you get involved with The Aviation Festival?

CA) We are enabling The Aviation Festival to measure their visitor satisfaction at the key experience points throughout the event with our HappyOrNot Smiley Terminals and our analytics and reporting solution. As Adam Ball [from organisers, Terrapin] and I were talking, the opportunity to host the Airport T.EX seminar track and moderate the panel came up and I jumped at the chance.

Without giving too much away, what can we expect from your presentation?

Our panel is ‘Creating a seamless on the ground experience’ and we have some amazing panellists. What excites me most is that we work with over 170 airports and airlines around the world and we enable them to collect instant, continuous and extremely insightful data to improve their business. But, we don’t always get to hear exactly how they are using that in practice. So, this is a chance to hear from some of the smartest people in the business on exactly how they are affecting change with data.

Why should we come and see you?

Because I’ll be on the stage with people who you want to hear from!

Who or what are you looking forward to most at the festival?

Because I work across APAC I don’t always get to spend as much time as I would like with our customers or those businesses that we are going to work with in the future. So, for me it’s a great chance to catch up with our friends and our future friends, face to face.

What excites you most about the future of tech, aviation and how do you see HappyOrNot fitting into that future?

As a regular flyer and a data geek I have to say what excites me most is the continuing focus on getting me in and out of those four, six or eight airports per month, as efficiently as possible. It’s not possible without instant, continuous data and as the global leader in collecting that data we are front and centre of this innovation.

Make sure to check out the HappyOrNot booth  over at E11. And, click here to find out more about the ‘Creating a seamless on the ground experience’ session, where Chris will be joined by American Airlines’ Thomas Gunathar, Catherine De Leon from Cebu Pacific Air and Riyadh Airports’ marketing director Saud Alsabhan. Don’t forget to come back next time for my interview with SAGA’s Hervé Gueusquin.

HappyOrNotAviation Festival Asia 2018
Share
You might also like
Airlines and Aviation

Aviation Festival Asia 2018: introducing Guest of Honour — Lim Ching Kiat

Travel Tech

Aviation double feature set to touch down in Singapore

Comments are closed.

POPULAR STORIES

REX Welcomes Their Eighth B737 Jet To Their Fleet

Scheduled departures from the UK to hit 96% of December 2019…

Amadeus to work with Microsoft and Accenture developing new…

WTTC’s Hotel Sustainability Basics takes off in China with…

Prev Next 1 of 6,460

PARTNER CONTENT

  • Embark on the ultimate Arctic and Antarctic cruises with Albatros Expeditions

    Read More...
  • Experience comfort and style in new BWH Hotels in Thailand and Japan

    Read More...
  • Embark on a journey of a lifetime: Silversea’s World Cruise 2024 – Far East-West

    Read More...
  • Carlton Hotel Bangkok Sukhumvit: Elevate your Bangkok experience

    Read More...
  • Elevate your event with Bali Dynasty Resort’s meeting package

    Read More...
  • Silversea’s Gems and Icons 2025 Summer: 5 reasons why you should join the cruise

    Read More...
STAY UPDATED WITH THE LATEST TRAVEL NEWS, JOBS & EVENTS!
Join over 180,000 travel agents, professionals and executives subscribed to our daily newsletter.
You can unsubscribe at any time
Search
MENU
  • News
  • Events
  • Jobs
  • Subscribe

MARKETS

  • Asia
  • Australia
  • New Zealand
  • India
  • Middle East
  • UK & Europe
  • USA

SECTOR

  • Airlines
  • Airports
  • Cruise
  • Hospitality
  • HR & Careers
  • Luxury Travel
  • MICE (Meetings, Incentives, Conferencing, Exhibitions)
  • Travel Tech
  • Tourism
  • Travel Agents
About
  • BOOK A SALES CALL
  • About TD (Travel Daily Media)
  • Advertise with Us
  • Privacy Policy
  • Terms of Use
© 2023 - Travel Daily Media. All Rights Reserved.
Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time
Close

Welcome, Login to your account.

Forget password?

Sign in with Google

Powered by wp-glogin.com

No account? Sign Up
Sign in

Recover your password.

A password will be e-mailed to you.

CREATE A NEW PROFILE
SIGN IN TO EXISTING PROFILE
back

LOG IN

Welcome back, Log in to your account.

Continue with Facebook
Continue with Google
Continue with Twitter
Continue with LinkedIn

OR
Log in using your email
Forgot password?
back

Recover your password.

back

SIGN UP FOR FREE

(New User)

Be part of our community of seasoned travel and hospitality industry professionals from all over the world.

I want to
Only letters and numbers are allowed
Please enter a valid email address
Must be between 6-8 characters
Must be the same with Password
  • LOGIN / SIGN UP
  • NEWS
    • MARKETS
      • Asia
      • China
      • Pacific
      • India
      • Middle East
      • UK & Europe
      • USA & Canada
    • SECTORS
      • Airlines
      • Airports
      • Cruise
      • Hospitality
      • HR & Careers
      • Luxury Travel
      • MICE (Meetings, Incentives, Conferencing, Exhibitions)
      • Travel Tech
      • Tourism
      • Travel Agents
    • FEATURES
      • Partner articles
        • Airlines / Airports
        • Car Rental
        • Conferences
        • Cruising (Ocean)
        • Cruising (River)
        • Destination Management (DMC)
        • GDS / CRS
        • Hotels & Resorts
        • Hotel Management Company
        • Hotel Technology
        • HR / Appointments
        • Insurance
        • Meetings, Incentives, Conferencing, Exhibitions (MICE)
        • Travel Agents (all)
        • Travel Technology
        • Tourism Boards
      • Interviews
      • Industry appointments
      • Travel Bloggers
      • Podcasts – Features
  • EVENTS
    • Thirsty Thursday
      • About us
      • How to join
      • RSVP Portal
      • Event Photos/Videos
    • Photos
    • Videos
    • Webinars
    • Competitions
    • Conferences
  • JOBS
    • Search for Jobs
    • Post a Job
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Reward Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Meet our featured leaders
      • Australia
      • Cambodia
      • China
      • Hong Kong
      • India
      • Indonesia
      • Japan
      • Laos
      • Malaysia
      • Philippines
      • Singapore
      • Thailand
      • Vietnam
    • Recommend Someone
    • Recommend yourself
  • IWTA AWARDS
    • Awards site