• NEWS
    • SUBSCRIBE TO TD
    • ADVERTISE WITH US
  • EVENTS
    • THIRSTY THURSDAY
      • RSVP PORTAL
    • VIDEOS
    • PHOTOS
    • COMPETITIONS
    • TRAINING
    • CONFERENCES
  • JOBS
    • SEARCH FOR JOBS
    • POST A JOB
  • EVERYTHING TD
    • About TD (Travel Daily Media)
    • Advertise with TD
    • What is Native Content?
    • Executive team
      • Gary (Founder/CEO)
      • Chris (GM & Managing Editor)
      • Mali (Finance Mgr)
    • Content team
      • Kristin (Senior Editor)
      • Kanchan (Editor)
    • Sales team
      • Anthony (Regional Director-APAC)
      • Paul A (BDM-Asia)
      • Martin (BDM-Asia)
      • Paul M (BDM-Bangkok)
    • Events team
      • June (Director)
      • Arlene (Snr Events Mgr)
      • Krystal (Attendee Relations)
      • Zy (Snr Sales Mgr)
      • Mary (Snr Sales Mgr)
      • Arjay (Snr Sales Exec)
  • SELF SERVICE
    • 2023 TD Media Kit
    • Submit Press Release
    • Self Service portal
    • Upload your Travel Blog

Travel Daily Travel Daily - Informing, connecting and developing the world’s travel industry professionals.

  • MARKETS/SECTORS
  • FEATURES
    • Partner Articles
      • Airlines / Airports
      • Car Rental
      • Conferences
      • Cruising (Ocean)
      • Cruising (River)
      • Destination Management (DMC)
      • GDS / CRS
      • Hotels & Resorts
      • Hotel Management Company
      • Hotel Technology
      • HR / Appointments
      • Insurance
      • Meetings, Incentives, Conferencing, Exhibitions (MICE)
      • Travel Agents (all)
      • Travel Technology
      • Tourism Boards
    • Interviews
    • Industry appointments
    • Laugh of the day
    • Travel Bloggers
    • Podcasts – Features
    • Podcasts – Daily News
    • Mergers & Acquisition
      • Investor/Buyer wanted
      • Business for sale
      • M&A News
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Rewards Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Meet our featured leaders
    • Refer Someone
    • Refer yourself
  • IWTA AWARDS
    • Awards site
    • Nominate
    • Buy tickets
    • Sponsor
Travel Daily
AirUKUnited States

“The airport of the future”: British Airways uses biometric tech to board flights

By Christian Tolentino On Apr 29, 2019
Guest Contributor

Contributors are not employed, compensated or governed by TD, opinions and statements are from the contributor directly

Share
British Airways' biometric self-boarding gates
British Airways’ biometric self-boarding gates

The future of airport travel is happening now with more than 250,000 British Airways passengers using biometric tech on international flights from the US.

You’ve probably guessed that in the future, airports will have biometric technology to speed up those long queues. Well, you don’t have to wait too long (hopefully) as it has already begun. In the last 18 months, passengers have experienced a glimpse of the journey of the future by using their face as their identity to board flights from the US.

Biometric facial recognition technology has transformed the airport experience for customers travelling from Orlando, Los Angeles and New York, JFK by streamlining the boarding process — cutting the amount of time in half to board an aircraft.

Customers no longer need to present their passport or boarding pass at the departure gate. Instead, travellers simply look into a camera prior to boarding, wait for their biometric data to be verified and then walk onto the aircraft.

British Airways - biometric technology

The commitment to this technology is part of the airline’s GBP 6.5 billion investment for customers. British Airways was the first UK airline to use biometric technology to board flights from the US, working in close partnership with the US Customs and Border Protection (CBP) to implement the technology, which has enabled the airline to hugely speed up its boarding process.

At Orlando, British Airways is boarding almost 240 customers in 10 minutes – becoming the first carrier to set up permanent facial recognition gates at the airport.

Biometric boarding at Heathrow Airport

Heathrow Airport
Heathrow Airport

British Airways was also the first UK airline to use the technology on domestic (UK) flights. More than three million customers have boarded an aircraft this way – with all domestic departures from the airline’s home hub at Heathrow Terminal 5 now boarded biometrically.

For international flights, self-service boarding gates have now been installed at the terminal, allowing customers to scan their own boarding cards to gain access to their flight. It’s the first step towards biometric boarding on international flights from the UK.

“The airport of the future”

Raoul Cooper, British Airways’ senior digital design manager, said: “We are continuing to pioneer the use of technology and automation to enhance the airport experience and ensure that our customers’ flights depart on time.

“The airport of the future will be built upon biometric technology, from check-in and baggage drops to security checks and boarding. These days, automation is a part of everyday life, as is biometric technology via our mobile phones.

“We’re working with our technology partners and the US government to explore how we can use this technology in new and innovative ways to give our customers the stress-free, easy airport experience they tell us they want while ensuring security is always our top priority.”

HeathrowBritish AirwaysRaoul Cooper
Share
You might also like
Airlines and Aviation

British Airways adds a touch of sparkle to Its Club World Cabin with New English…

Tourism Boards

‘Ask Britain Anything’ launched by British Airways and VisitBritain showcasing…

Airlines and Aviation

British Airways and American Airlines unveil Bridge Bar

Airlines and Aviation

British Airways codeshares with Airlink

Prev Next

Comments are closed.

POPULAR STORIES

Discover the wonders of Queensland with this fantastic tool…

Oman Air increases flights to Moscow 

Volare launches new communication campaign celebrating the…

Qatar Airways welcomes cricket giants – Royal…

Prev Next 1 of 5,541

PARTNER CONTENT

  • The Gem of the East: Rayong Marriott Resort & Spa is the idyllic getaway near Bangkok

    Read More...
  • There is no destination like it: Experience Rottnest Island with Rottnest Express

    Read More...
  • Calling for nominees: TD IWTA to honour inspiring women in a prestigious award ceremony

    Read More...
  • The time to Get Modern is now

    Read More...
  • 5 ways Sabre reduces turbulence as NDC takes off

    Read More...
  • 5 reasons why you should stay in the newly-renovated Le Méridien Bangkok

    Read More...
  • Discover the excellent MICE offerings of Bali Dynasty Resort

    Read More...
  • 137 Pillars Suites & Residences Bangkok: The perfect destination for a remote work experience in the Thai capital

    Read More...
  • Discover luxury and convenience at Ascott Thonglor Bangkok

    Read More...
  • 5 reasons why Crowne Plaza Sydney Coogee Beach is the perfect family-friendly beachfront getaway

    Read More...
  • Embark on an immersive experience at the relaunched Melbourne Skydeck

    Read More...
  • Discover the wonders of Queensland with this fantastic tool for travel trade partners

    Read More...
STAY UPDATED WITH THE LATEST TRAVEL NEWS, JOBS & EVENTS!
Join over 180,000 travel agents, professionals and executives subscribed to our daily newsletter.
You can unsubscribe at any time
Klook.com
Search
MENU
  • News
  • Events
  • Jobs
  • Subscribe

MARKETS

  • Asia
  • Australia
  • New Zealand
  • India
  • Middle East
  • UK & Europe
  • USA

SECTOR

  • Airlines
  • Airports
  • Cruise
  • Hospitality
  • HR & Careers
  • Luxury Travel
  • MICE (Meetings, Incentives, Conferencing, Exhibitions)
  • Travel Tech
  • Tourism
  • Travel Agents
About
  • BOOK A SALES CALL
  • About TD (Travel Daily Media)
  • Advertise with Us
  • Privacy Policy
  • Terms of Use
© 2023 - Travel Daily. All Rights Reserved.
Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time
Close

Welcome, Login to your account.

Forget password?

Sign in with Google

No account? Sign Up
Sign in

Recover your password.

A password will be e-mailed to you.

CREATE A NEW PROFILE
SIGN IN TO EXISTING PROFILE
back

LOG IN

Welcome back, Log in to your account.

Continue with Facebook
Continue with Google
Continue with Twitter
Continue with LinkedIn

OR
Log in using your email
Forgot password?
back

Recover your password.

back

SIGN UP FOR FREE

(New User)

Be part of our community of seasoned travel and hospitality industry professionals from all over the world.

I want to
Only letters and numbers are allowed
Please enter a valid email address
Must be between 6-8 characters
Must be the same with Password
  • LOGIN / SIGN UP
  • NEWS
    • MARKETS
      • Asia
      • China
      • Pacific
      • India
      • Middle East
      • UK & Europe
      • USA & Canada
    • SECTORS
      • Airlines
      • Airports
      • Cruise
      • Hospitality
      • HR & Careers
      • Luxury Travel
      • MICE (Meetings, Incentives, Conferencing, Exhibitions)
      • Travel Tech
      • Tourism
      • Travel Agents
    • FEATURES
      • Partner articles
        • Airlines / Airports
        • Car Rental
        • Conferences
        • Cruising (Ocean)
        • Cruising (River)
        • Destination Management (DMC)
        • GDS / CRS
        • Hotels & Resorts
        • Hotel Management Company
        • Hotel Technology
        • HR / Appointments
        • Insurance
        • Meetings, Incentives, Conferencing, Exhibitions (MICE)
        • Travel Agents (all)
        • Travel Technology
        • Tourism Boards
      • Interviews
      • Industry appointments
      • Travel Bloggers
      • Podcasts – Features
      • Mergers & Acquisition
        • Buyers/Investors wanted
        • Business for sale
        • News
  • EVENTS
    • Thirsty Thursday
      • RSVP Portal
    • Photos
    • Videos
    • Webinars
    • Competitions
    • Conferences
  • JOBS
    • Search for Jobs
    • Post a Job
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Reward Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Meet our featured leaders
    • Refer Someone
    • Refer yourself
  • IWTA AWARDS
    • Awards site
    • Nominate
    • Buy Tickets
    • Sponsor