China Eastern Airlines, China Unicom Beijing and Huawei have joined forces to launch a 5G smart travel service system at the new Beijing Daxing International Airport. 5G enabled services, such as facial recognition for check-in and security, personalised airport experience through the airline’s smart app and paperless luggage services, are part of the first wave of the new 5G enabled smart air travel services aimed at improving passenger experience at airports.
The 5G coverage across the airport terminals is achieved with Huawei’s digital indoor system 5G LampSite, which was deployed for China Unicom Beijing in August 2019. Passengers can now complete all travel transactions from ticket purchase to check-in, luggage consignment, security check and boarding just by having their faces scanned.
With ultra-secure storage of passenger data, and the deletion of it upon confirmation of boarding the plane, the airline prioritises the safety and security of their customer’s data, giving them the confidence to fully engage with the new smart services.
The carrier has launched its 5G luggage tracking services on top of its permanent luggage RFID tagging solution. With durable and reusable passive RFID luggage cards, passengers that need check-in luggage can put the luggage cards close to their mobile phones to quickly log in their flight numbers and luggage destinations and then perform an activation to complete luggage delivery without needing paper receipts.
Following the pilot operation at Beijing Daxing International Airport, the carrier will expand the smart travel service system to airports in Beijing, Shanghai, and other major cities in China.