Indian budget hotel IndiSmart endorses RateTiger for online distribution

Kolkata-based IndiSmart Hotel has endorsed RateTiger for simplifying online distribution. The property has been using eRevMax’s cloud-based Channel Manager and Shopper product for managing their online sales channels and has improved their business operational efficiency.

IndiSmart is a budget hotel with 76 rooms, located in the IT hub of Kolkata, India. The property caters to business travellers and hence the booking window is less than the usual duration, at 48-72 hours. Given most bookings are coming from the online channel, it’s important for the hotel to have real-time rate and availability on OTAs.

A travel technology company that assists hotels through channel management, rate intelligence and connectivity solutions, eRevMax connects multiple online channels to the hotels’ PMSs to seamlessly deliver ARI updates and reservations.

“Rate shopping also helps us to analyse the market condition”

“We have been able to bring all OTA channels under one window for all possible modifications like rate and inventory. The option of changing rates and inventory at any point of time on a single click has really made online distribution really simple. Rate shopping also helps us to analyse the market condition, to understand our stand and projection,” said Jayanta Bhattacherjee, front office manager, Indismart Hotel.

Prior to RateTiger, the hotel has tried other solutions. However, the result was not satisfactory. “The main issue was rate disparity and manifold changes in the extranets manually were really cumbersome. We can handle the OTAs easily and in a better way now with RateTiger. The support team is very good as well,” concluded Bhattacherjee.

eRevMax offers seamless connectivity with over 350 OTAs and 80 technology providers. The company continues to invest in its connectivity solutions to offer sophisticated real-time revenue management functionality to the hospitality industry.

This includes solutions for the independent market and scaling up through the Tier One enterprise hotel groups. eRevMax’s Channel Ecosystem facilitates quality certified connectivity and relationship management services to support complex revenue generation strategies.

eRevMax works closely with over 350 channel and technology partners assisting over 9000 hotels worldwide to increase revenue opportunities and streamline business processes. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger and LiveOS.

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