2nd Line Application Support Officer
GCS Recruitment Malta • EUR 20,000 - 26,000 Annually| Industry : | Recruitment, |
|---|---|
| Sector : | Hotels and Accommodation, Travel Recruitment |
| Department : | IT Systems and Support |
| Employment Type : | Full-Time |
| Work Sponsorship : | Local contract only |
|---|---|
| Experience : | 1 to 3 Years |
| Vacancies : | 1 |
| Job Status : | Expired |
Responsibilities:
- Providing IT support and troubleshooting via telephone, email, portals and remote support software
- Working with local and international clients in various sectors
- Delivering high level customer service to a wide range of users, including those with minimal IT knowledge
- Maintaining and updating the knowledge base
- Follow in depth diagnosis of issues and escalate to 3rdline support where applicable
Required skills:
- Fluent in both written and spoken English
- Excellent problem solving and analytical abilities
- Familiar with administering SQL and ability to write SQL queries
- Be able to prioritize issues
- Administering applications such as MS SharePoint and/or Dynamics CRM will be considered an asset.
About The Company
GCS Recruitment Malta
Valley Road, Birkirkara - Malta
Recruitment,
Hotels and Accommodation, Travel Recruitment
Overview
GCS Recruitment was established in 2018. Based on extensive years in Management and Recruitment, GCS Recruitment Malta can assist you to find the opportunity that you’re looking for or help you sustain your growth in business by finding excellent and suitable candidates for the opportunities you’re offering! Recruiting both from professional workers; from an administrator up to CEO level and also skilled workers.
We are able to offer quick and cost effective company recruitment services to various entities at very high quality levels.
Our three main values are Loyalty, Consistency, and Quality. Being loyal to your clients and candidates is a key point in recruitment. On the other hand, offering a fantastic quality of opportunities to our candidates while helping our clients to find those candidates that truly stand out. This quality comes from our recruitment process which we take very seriously from day one of the processes to the last day. Our success is based on our consistency with our everyday decisions
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