Hotel Online Supervisor
ITC Bangkok Co., Ltd • Salary available upon request| Industry : | Travel Agent or Tour Operator |
|---|---|
| Sector : | Travel Agent (Retail/Leisure) |
| Department : | Sales |
| Employment Type : | Full-Time |
| Work Sponsorship : | Local contract only |
|---|---|
| Experience : | 3 to 5 Years |
| Vacancies : | 1 |
| Job Status : | Expired |
Job Description:
- Supervise team of reservation officers handling bookings via online B2B system, Travel, advice, making and confirming reservations for international and domestic hotel Accommodation, package tours, flights and other land arrangements
- Guide the reservation teams to confirm bookings with agents, hotels, suppliers, and tour Operators.
- Directly deal and negotiate with Hotels and suppliers to get last moment allotments, Room allocations, cancellations and other client requests as per bookings
- Handle problem cases and efficiently solving them to the best for agents and company
- Familiarize and make friends with hotels and suppliers
- Constantly motivating the Reservation team to hit efficiency targets and work toward increasing company profitability
- System monitoring, ensure smooth daily operation
- Minimize discrepancies on system and liaise with contracting team on hotel rates contract.
- Monitor daily booking the confirmation, cancellations to analyze and optimize the processes to avoid losses.
- Be able to supervise and train staff
- Handle phone calls for emergency basis
- Other duties as required by management
Qualification:
- 1-2 years of experience in hotel / travel/ tourism is required
- Good command of written and spoken English language
- Good attitude, well organized, hardworking, with the ability to work as part of a team
- Ability to work under pressure and timeline
- Thai Nationality
About The Company
Travel Agent or Tour Operator 
Travel Agent (Retail/Leisure)
Overview
Established in 1969, ITC Bangkok Co. Ltd. have grown over the years and have become one of Thailand’s leading destination managemenet companies in the travel industry. With a team of over one hundred experienced staff and a nationwide splendid network connection, ITC Bangkok are delivering the travel services and arrangements to the needs of the traveler’s requirements, creating a truly experience during their stay in Thailand.
ITC Bangkok Co.,Ltd serve all types of travelers (FIT, GIT, Series and MICE) with a diversity of product types (classic, specially tailor-mode, off the beaten track, meeting and events, etc).
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