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Hotel Online Supervisor

ITC Bangkok Co., Ltd  •  THB 20,000 - 30,000 Monthly
Work location: Nonthaburi, Thailand
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Industry : Travel Agent or Tour Operator
Sector : DMC (Destination Management Company)
Department : Sales
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : 3 to 5 Years
Vacancies : 1
Job Status : Active
Job Description

Job Description:

  • Supervise team of reservation officers handling bookings via online B2B system, Travel, advice, making and confirming reservations for international and domestic hotel Accommodation, package tours, flights and other land arrangements
  • Guide the reservation teams to confirm bookings with agents, hotels, suppliers, and tour Operators.
  • Directly deal and negotiate with Hotels and suppliers to get last moment allotments, Room allocations, cancellations and other client requests as per bookings
  • Handle problem cases and efficiently solving them to the best for agents and company
  • Familiarize and make friends with hotels and suppliers
  • Constantly motivating the Reservation team to hit efficiency targets and work toward increasing company profitability
  • System monitoring, ensure smooth daily operation
  • Minimize discrepancies on system and liaise with contracting team on hotel rates contract.
  • Monitor daily booking the confirmation, cancellations to analyze and optimize the processes to avoid losses.
  • Be able to supervise and train staff
  • Handle phone calls for emergency basis
  • Other duties as required by management

Qualification:

  • 1-2 years of experience in hotel / travel/ tourism is required
  • Good command of written and spoken English language
  • Good attitude, well organized, hardworking, with the ability to work as part of a team
  • Ability to work under pressure and timeline
  • Thai Nationality

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About The Company


ITC Bangkok Co., Ltd

Pak Kret District, Nonthaburi 11120   Travel Agent or Tour Operator
DMC (Destination Management Company)

Overview

Company Description
Established in 1969, ITC Bangkok Co. Ltd. have grown over the years and have become one of Thailand’s leading destination managemenet companies in the travel industry. With a team of over one hundred experienced staff and a nationwide splendid network connection, ITC Bangkok are delivering the travel services and arrangements to the needs of the traveler’s requirements, creating a truly experience during their stay in Thailand.

ITC Bangkok Co.,Ltd serve all types of travelers (FIT, GIT, Series and MICE) with a diversity of product types (classic, specially tailor-mode, off the beaten track, meeting and events, etc).

Benefits & Perks:
Bonus
Company outings
Competitive salaries
Health insurance
Paid maternity / paternity leave
Professional development
Vacation time
Recreational area in offer

Jobs available: 5

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