Shop supervisor – Day tour operations
Grasshopper Adventures • Salary available upon request| Industry : | Travel Agent or Tour Operator |
|---|---|
| Sector : | Tour Operator or Guide |
| Department : | Customer Service |
| Employment Type : | Full-Time |
| Work Sponsorship : | Local contract only |
|---|---|
| Experience : | 1 to 3 Years |
| Vacancies : | 1 |
| Job Status : | Expired |
Your mission will be: Leading our motivated day tour team and helping us grow our position as leading bicycle tour operator in Bangkok. Be an example in customer service and a motivating force for our team, to continuously improve ourselves.
Job description:
- Lead our day tour operation team in Bangkok
- Handle all customer interactions – from booking requests, to making reservations, handle payments and welcome customers in the shop, to post- tour follow up
- Supervise the shop assistant, mechanics and guides team
- Ensure high quality of customer service execution
- Collect customer feedback
- Monitor the quality and standard of our tours
- Share improvement suggestions
- Support our sales manager in increasing our day tour sales
Min requirements:
- Thai nationals only
- Fluent English
- Customer service experience
- Computer skills
- Min 2 years experience in a supervisory position
About The Company
Travel Agent or Tour Operator 
Tour Operator or Guide
Overview
We’re experienced in offering the best bike tours in Southeast Asia.
Our Thailand branch offers unforgettable day tour cycling experiences in Bangkok and Chiang Mai, as well as multi-day tours across whole Thailand.
We are local experts, who love to create genuine experiences for our customers as much as leaving a positive impact on the communities we pass through.
Jobs available: 0
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