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Shop supervisor – Day tour operations

Grasshopper Adventures  •  Salary available upon request
Work location: Bangkok, Thailand
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Industry : Travel Agent or Tour Operator,
Sector : Tour Operator or Guide
Department : Customer Service
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : 1 to 3 Years
Vacancies : 1
Job Status : Active
Job Description

Your mission will be:  Leading our  motivated day tour team and helping us grow our position as leading bicycle tour operator in Bangkok. Be an example in customer service and a motivating force for our team, to continuously improve ourselves.

 

Job description: 

  • Lead our day tour operation team in Bangkok
    • Handle all customer interactions – from booking requests, to making reservations, handle payments and welcome customers in the shop, to post- tour follow up
    • Supervise the shop assistant, mechanics and guides team 
  • Ensure high quality of customer service execution
    • Collect customer feedback 
    • Monitor the quality and standard of our tours 
    • Share improvement suggestions
  • Support our sales manager in increasing our day tour sales

Min requirements: 

  • Thai nationals only
  • Fluent English
  • Customer service experience
  • Computer skills 
  • Min 2 years experience in a supervisory position 

 

Read Full Job Description

About The Company


Grasshopper Adventures

Bangkok, Thailand   Travel Agent or Tour Operator,
Tour Operator or Guide

Overview

We’re experienced in offering the best bike tours in Southeast Asia.
Our Thailand branch offers unforgettable day tour cycling experiences in Bangkok and Chiang Mai, as well as multi-day tours across whole Thailand.

We are local experts, who love to create genuine experiences for our customers as much as leaving a positive impact on the communities we pass through.

Benefits & Perks:
Casual dress code
Competitive salaries
Employee discounts
Vacation time

Jobs available: 1

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