Experienced hotelier Stephen Brown has been appointed as the new general manager of Crowne Plaza London – Docklands. Brown will join the team at the centrally located 210-bedoom hotel, which is operated by the UK’s leading hotel management company, RBH.
With a hotel management career spanning more than 20 years, he has led teams to success in a variety of hotels across London and has a proven track record of increasing revenue, guest satisfaction and employee engagement.
He said: “I intend to hit the ground running in my new role to guide the property and the team on a strong path for growth – and we already have the perfect foundation for this. The hotel has a fantastic reputation as a modern sanctuary perfectly located within the capital, and I’m looking forward to working with the team to further develop a world class guest experience.”