In its continued effort to bring best customer service, Hertz refreshed its app and promised to bring a faster and more personalised rental experience with easy access to reservations, rewards and receipts.
The new app features are the latest advancement from Hertz, which helps get customers on the road faster include:
Faster and easier rentals – Travellers can quickly login to the app with facial recognition or Touch ID, access past rental searches for easier booking, and view current rentals and modify future reservations.
Better rewards and profile management – Hertz Gold Plus Rewards members can now view their member number, status and point balance in one view, pay for reservations with points or exchange points faster. Members can also modify their profile, preferences and payment options, as well as review their rental history and receipts for easy expense reporting. Additionally, the Hertz app makes it faster than ever to sign up for a Hertz Gold Plus Rewards membership.
Enhanced access – Travellers can find nearby Hertz locations, including location info and driving directions, quickly contact customer support or Emergency Roadside Assistance, and find available parking through SpotHero.
Results from a recent J.D. Power Survey showed travel app users are craving user-friendly apps that allow for a seamless travel experience. Thanks to recent technology enhancements from Hertz, including new features available in its redesigned app, travellers can enjoy a faster and more personalized rental experience.
The new Hertz app is available to download on Apple and Android devices in the US and Canada.