Airports are complex arenas with thousands of people filtering through them each day. Not only are they a space for efficient transportation of passengers and cargo, but they also employ thousands of local people and are the landlord to retailers and restaurants that serve millions of consumers each year.
However, with the majority of people frequenting airports for only a short time, not many will stop to think about the affect their behaviour has on any waste created and how it is dealt with. But it’s a bigger issue than you may think.
Dan Brown, corporate sector director at SWRnewstar discusses some of the waste challenges airports face and more importantly, how to overcome them in a way that not only reduces the environmental impact but also creates opportunities for cost savings.
Waste apathy: acting on impulse
Visitors to an airport come in droves and they are often in a rush. It is this sense of urgency that can result in waste apathy. Late for a flight, rushing to meet family members or a last minute change of boarding gate; there are numerous reasons passengers act on impulse when it comes to disposing of their waste. Coffee cups, plastic bottles, food packaging and magazines can be left on seats or dropped into the closest bin. But how can airports address this?
As closed environments with a large audience, airports make great locations for trailing new initiatives.
One example is water-refilling stations which cut down the number of plastic bottles being disposed of. This novel idea reduces waste by encouraging passengers to bring (empty) reusable bottles into the terminal where they can refill for free, rather than buying bottled water airside.
As environmental issues become increasingly relevant to consumers, airport management teams have the opportunity to include waste and recycling stories in their wider communication plans. Helping passengers understand the benefits of their choices to reduce waste and recycle will make a difference. For example, using a refill station rather than buying a plastic bottle of water, saves money and reduces waste in the terminal.
One route to increasing engagement is to proactively highlight to passengers the volume of different materials (plastic bottles, coffee cups, newspapers, etc) managed by the airport and the role they can play in helping reduce waste and increase recycling.
Airports are not only home to a huge number of passengers but the larger airports are now also hospitality hubs. With retail outlets, restaurants, cafes and bars, all selling disposable packaging these individual businesses are creating unique waste streams. So how can they join up when it comes to waste?
Each individual business will have its own internal waste practices in place, but integrating these with the airport’s overall waste and recycling processes brings wider benefits. For example, linking up the capabilities of the waste yard with segregation in each retail unit simplifies processes and increases overall on-site recycling rates.
“A collaborative approach creates opportunities”
While this isn’t necessarily easy to start with, it is important. A collaborative approach creates opportunities for airports and their business partners to develop ongoing improvement programmes. Businesses operating in the airport benefit by reducing environmental impact as well as reducing waste costs.
For example, Bristol Airport is running an award-winning engagement programme with onsite retailers to lift the lid on the waste produced and proactively improve the way materials are managed. A dedicated team — aptly named the ‘Waste Champions’ — monitors the waste produced and feedback to the wider airport team with monthly review meetings and provide tenants with regular feedback on the waste they are producing. This partnership ensures there is a broad commitment to the process and teams are held accountable.
Waste is not something to simply ‘get rid of’ – changing the ethos to ‘resources to manage’ is the foundation. Education and engagement to improve waste segregation as well as all working collaboratively are key to limiting the environmental impact of ‘on-the-go’ waste and achieving cost savings.