• NEWS
    • SUBSCRIBE
    • ADVERTISE WITH US
  • EVENTS
    • THIRSTY THURSDAY
      • ABOUT US
      • HOW TO JOIN
      • RSVP PORTAL
      • EVENT PHOTO/VIDEO
    • VIDEOS
    • PHOTOS
    • COMPETITIONS
    • TRAINING
    • CONFERENCES
  • JOBS
    • SEARCH FOR JOBS
    • POST A JOB
  • EVERYTHING BRAND TD
    • ABOUT BRAND TD
    • ADVERTISE WITH US
    • WHAT IS NATIVE CONTENT
    • EXECUTIVE TEAM
      • Gary (Founder/CEO)
      • Chris (GM & Managing Editor)
      • Mali (Finance Mgr)
    • CONTENT TEAM
      • Kristin (Senior Editor)
      • Kanchan (Editor)
    • SALES TEAM
      • Gary (CEO)
      • Chris (GM & Managing Editor)
      • Anthony (Regional Sales-APAC)
      • Martin C (BDM-Asia)
      • Maxine (BDM-UK)
    • EVENTS TEAM
      • Marc (Director)
      • Suwapa (Events Mgr)
  • SELF SERVICE
    • 2024 Media Kit
    • 2024 Events Kit
    • Submit Press Release
    • Self Service portal
    • Upload your Travel Blog

Travel Daily Travel Daily - Informing, connecting and developing the world’s travel industry professionals.

  • MARKETS/SECTORS
  • FEATURES
    • Partner Articles
      • Airlines / Airports
      • Car Rental
      • Conferences
      • Cruising (Ocean)
      • Cruising (River)
      • Destination Management (DMC)
      • GDS / CRS
      • Hotels & Resorts
      • Hotel Management Company
      • Hotel Technology
      • HR / Appointments
      • Insurance
      • Meetings, Incentives, Conferencing, Exhibitions (MICE)
      • Travel Agents (all)
      • Travel Technology
      • Tourism Boards
    • Interviews
    • Industry appointments
    • Podcasts – Features
    • Guest Writers
    • PR Newswire
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Rewards Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Recommend Someone
    • Recommend yourself
    • Meet our featured leaders
      • Australia
      • Cambodia
      • China
      • Hong Kong
      • India
      • Indonesia
      • Japan
      • Laos
      • Malaysia
      • Philippines
      • Singapore
      • Thailand
      • Vietnam
  • IWTA Awards
Travel Daily Media
Airlines and AviationAirlines / AirportsPartner content

Qatar Airways’ incredible growth in four years

By Kristin Mariano On Apr 27, 2021
TD Editor
Share

Rising above the myriad of challenges, Qatar Airways’ growth has been massive. The airline’s last four years are highlighted with improved products, more routes, and unparalleled overall standard.

Qatar Airways is the state-owned airline of Qatar based in Doha. With a modern fleet of more than 250 aircraft, it links Qatar to over 150 international destinations across Africa, Asia, Europe, the Americas, and Oceania from its base at Hamad International Airport.

Looking back, the airline is unrecognizable from when it started its operation in January 1994; especially in the last four years, Qatar Airways really pushed its limits. All we know is that the airline keeps making history and they are nowhere near from being done.

2017 – Qsuite and the ‘most-liked’ airline on Facebook

The year is marked by Qatar Airways heavily investing in its product offering. In June 2017, Qatar Airways turned heads at the Paris Air Show, where it showcased the state-of-the-art and award-winning business class seat – Qsuite.

Aiming to further elevate the flying experience, Qsuite features the industry’s first-ever double bed available in Business Class, with privacy panels that stow away, allowing passengers in adjoining seats to create their own private room. Adjustable panels and movable TV monitors on the centre four seats allow colleagues, friends or families travelling together to transform their space into a private suite, allowing them to work, dine and socialise together. These new features provide the ultimate customisable travel experience that enables passengers to create an environment that suits their own unique needs.

Complementing the Qsuite, first and business class passengers flying long-haul flights are offered pre-select dining services. This gives more choice and freedom to create a personalised dining experience while travelling. Selecting dishes prior to the flight gives passengers more time to relax and enjoy the airline’s superior on-board entertainment and amenities.

Qatar Airways knows the importance of keeping the lines of communication open and launched the 24/7 Twitter channel so passengers can get in touch with Qatar Airways’ customer service team. The airline’s social media engagement strategy has made it the world’s ‘most-liked’ airline on Facebook. The airline expanded its reach and increased engagement in key markets by being available in multiple languages – including English, Arabic, Chinese and Russian.

These efforts made Qatar Airways bagged the 2017 ‘Airline of the Year,’ awarded by international air transport rating organisation Skytrax. Known as ‘the Oscars of the aviation industry,’ Qatar Airways was also named ‘World’s Best Business Class,’ ‘Best Airline in the Middle East,’ and ‘World’s Best First Class Airline Lounge’ at the Skytrax awards ceremony held in Paris in June that year. The airline was also awarded the ‘Best Up In The Air Experience’ award for the third consecutive year at the Future Travel Experience Global 2017.

2018 – Delicious on-board dining experience and accolades

Qatar Airways wanted to make a mark with its in-flight meal as it luxuriated the premium and economy class on-board dining experience. From newly-designed tableware and cutlery to delicious in-flight menus, the airline wants passengers to eat like a king! The new menus feature regional influences and locally sourced produce based on route destinations and in alignment with the four seasons.

2018 also marked the year when Qatar Airways reaped multiple awards in many parts of the world. It is a year of continued success for Qatar Airways, which was named ‘World’s Best Business Class’ by the 2018 Skytrax World Airline Awards. The airline scooped a host of prestigious global awards and was recognised by global industry leaders, such as Business Traveller, Kayak, TripAdvisor, Condé Nast Traveler and CJ Affiliate.

Having these awards elevated the status of Qatar Airways and became the airline of choice by many passengers worldwide.

2019 – Quisine and more destinations

After revamping the menu last year, Qatar Airways branded it as ‘Quisine’, which is designed to further elevate customers’ dining experience when they travel.

  • Passengers will be presented with redesigned menu cards which will include a service timeline on all long-haul and ultra-long-haul flights.
  • A pre-dinner drinks option will also now be available on flights of over five hours, with refreshments and cocktail snacks available prior to the main meal being served.
  • Food portions have increased by 25% to 50%, with a greater focus on the use of local, fresh and healthy ingredients that are in season.
  • Meals will also feature individually-wrapped artisanal warm infused bread and an individual bottle of water.
  • A wider selection of mid-flight movie snacks – cheese and crackers, chocolate bar, potato crisps and popcorn with innovative flavours – are available.

Qatar Airways also continued to expand its network as it signed codeshare agreements with Sri Lankan Airlines, IndiGo, and China Southern Airlines; and an interline agreement with Sky Express. Qatar Airways currently operates a modern fleet of more than 250 aircraft via its hub, Hamad International Airport (HIA), to more than 160 destinations worldwide. The airline has added a number of destinations to its growing network this year, including Rabat, Morocco; Izmir, Turkey; Malta; Davao, Philippines; Lisbon, Portugal; Mogadishu, Somalia; and Langkawi, Malaysia.

2020 and present – COVID pandemic and connecting families

2020 is a year no one could have foreseen. The COVID pandemic grounded thousands of flights and flattened the travel industry. Qatar Airways immediately jumped into enhancing its safety measures and how it will fit in in the airline’s sustainable quest. In order to foster the passengers’ travel confidence, the airline introduced health and safety protocols all throughout the customer’s journey – from check-in to arrival. Some of the safety measures adopted by Qatar Airways are:

  • HIA has implemented stringent cleaning procedures and applied social distancing measures throughout its terminals. All passenger touchpoints are sanitized every 10-15 minutes and every boarding gate and bus gate counter is cleaned after each flight. In addition, hand sanitisers are provided at immigration and security screening points.
  • Passengers travelling from Hamad International Airport (HIA) will receive their face shields at the check-in counters, whereas, at other destinations, the face shields will be distributed at the boarding gates.
  • Cabin crew have received training on how to minimise their chances of contracting or spreading the infection, are thermally screened before the departure of flights and after their arrival, and are quarantined and tested if any colleagues or passengers on a flight shows any symptoms of infection or test positive for the virus.
  • Passengers will be provided with protective equipment (PPE) and a complimentary protective kit. Inside a ziplock pouch, they will find a single-use surgical face mask, large disposable powder-free gloves and an alcohol-based hand sanitiser gel. Business Class customers will also be offered an additional 75ml sanitiser gel tube.
  • Business Class customers are offered even greater privacy with sliding partitions and fully closing doors, and an option to display a ‘Do Not Disturb (DND)’ indicator if they wish to limit their interactions with cabin crew.
  • Qatar Airways’ aircraft are regularly disinfected using cleaning products recommended by the International Air Transport Association (IATA) and the World Health Organization (WHO).
  • Qatar Airways becomes the first global carrier to operate Honeywell’s Ultraviolet (UV) Cabin System, further advancing its hygiene measures onboard.
  • All aircraft feature the most advanced air filtration systems, equipped with industrial-size HEPA filters that remove 99.97% of viral and bacterial contaminants from re-circulated air, providing the most effective protection against infection.
  • All the airline’s onboard linen and blankets are washed, dried and pressed at microbial lethal temperatures, while its headsets are rigorously sanitised after each flight.

All of these COVID measures did not go unnoticed. Qatar Airways became the first global airline in the world to achieve a 5-Star COVID-19 airline safety rating by Skytrax. The airline also earned the highest diamond standard status in the Global APEX Health Safety powered by SimpliFlying COVID-19 Audit.

Qatar Airways also signed more codeshare agreements with several airlines in 2020, which has expanded the airline’s reach and added more destinations to its portfolio. Qatar Airways also knew that leniency when it comes to rebooking flights and simplified fare families will boost travellers’ confidence during these uncertain times.

During the height of the pandemic, the airline operated several repatriation flights bringing people home. Taking you to places and connecting families have always been in the heart of Qatar Airways.

BOOK A FLIGHT NOW!

Qatar Airways
Share
You might also like
Airlines and Aviation

Qatar Airways Additional Flights Would Reduce Fares Senate Inquiry Hears

Airlines and Aviation

Qatar Airways achieves IT Service Management System Excellence Certification

Airlines and Aviation

Qatar Airways takes students to new heights as official airline of Aramco F1 in…

Airlines and Aviation

Qatar Airways launches codeshare with Xiamen Airlines

Prev Next

Comments are closed.

POPULAR STORIES

EaseMyTrip launches Corporate Travel Solutions 2.0

Agoda reveals most popular flight destinations for Indian…

Lufthansa Group offers special fare for passengers traveling…

Ant Group Introduces 10 Asian e-wallets to Chinese Mainland

Prev Next 1 of 6,441

PARTNER CONTENT

  • Embark on the ultimate Arctic and Antarctic cruises with Albatros Expeditions

    Read More...
  • Experience comfort and style in new BWH Hotels in Thailand and Japan

    Read More...
  • Embark on a journey of a lifetime: Silversea’s World Cruise 2024 – Far East-West

    Read More...
  • Carlton Hotel Bangkok Sukhumvit: Elevate your Bangkok experience

    Read More...
  • Elevate your event with Bali Dynasty Resort’s meeting package

    Read More...
  • Silversea’s Gems and Icons 2025 Summer: 5 reasons why you should join the cruise

    Read More...
STAY UPDATED WITH THE LATEST TRAVEL NEWS, JOBS & EVENTS!
Join over 180,000 travel agents, professionals and executives subscribed to our daily newsletter.
You can unsubscribe at any time
Search
MENU
  • News
  • Events
  • Jobs
  • Subscribe

MARKETS

  • Asia
  • Australia
  • New Zealand
  • India
  • Middle East
  • UK & Europe
  • USA

SECTOR

  • Airlines
  • Airports
  • Cruise
  • Hospitality
  • HR & Careers
  • Luxury Travel
  • MICE (Meetings, Incentives, Conferencing, Exhibitions)
  • Travel Tech
  • Tourism
  • Travel Agents
About
  • BOOK A SALES CALL
  • About TD (Travel Daily Media)
  • Advertise with Us
  • Privacy Policy
  • Terms of Use
© 2023 - Travel Daily Media. All Rights Reserved.
Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time
Close

Welcome, Login to your account.

Forget password?

Sign in with Google

Powered by wp-glogin.com

No account? Sign Up
Sign in

Recover your password.

A password will be e-mailed to you.

CREATE A NEW PROFILE
SIGN IN TO EXISTING PROFILE
back

LOG IN

Welcome back, Log in to your account.

Continue with Facebook
Continue with Google
Continue with Twitter
Continue with LinkedIn

OR
Log in using your email
Forgot password?
back

Recover your password.

back

SIGN UP FOR FREE

(New User)

Be part of our community of seasoned travel and hospitality industry professionals from all over the world.

I want to
Only letters and numbers are allowed
Please enter a valid email address
Must be between 6-8 characters
Must be the same with Password
  • LOGIN / SIGN UP
  • NEWS
    • MARKETS
      • Asia
      • China
      • Pacific
      • India
      • Middle East
      • UK & Europe
      • USA & Canada
    • SECTORS
      • Airlines
      • Airports
      • Cruise
      • Hospitality
      • HR & Careers
      • Luxury Travel
      • MICE (Meetings, Incentives, Conferencing, Exhibitions)
      • Travel Tech
      • Tourism
      • Travel Agents
    • FEATURES
      • Partner articles
        • Airlines / Airports
        • Car Rental
        • Conferences
        • Cruising (Ocean)
        • Cruising (River)
        • Destination Management (DMC)
        • GDS / CRS
        • Hotels & Resorts
        • Hotel Management Company
        • Hotel Technology
        • HR / Appointments
        • Insurance
        • Meetings, Incentives, Conferencing, Exhibitions (MICE)
        • Travel Agents (all)
        • Travel Technology
        • Tourism Boards
      • Interviews
      • Industry appointments
      • Travel Bloggers
      • Podcasts – Features
  • EVENTS
    • Thirsty Thursday
      • About us
      • How to join
      • RSVP Portal
      • Event Photos/Videos
    • Photos
    • Videos
    • Webinars
    • Competitions
    • Conferences
  • JOBS
    • Search for Jobs
    • Post a Job
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Reward Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Meet our featured leaders
      • Australia
      • Cambodia
      • China
      • Hong Kong
      • India
      • Indonesia
      • Japan
      • Laos
      • Malaysia
      • Philippines
      • Singapore
      • Thailand
      • Vietnam
    • Recommend Someone
    • Recommend yourself
  • IWTA AWARDS
    • Awards site