Leading Malaysian integrated resort Resorts World Genting (RWG) and global travel services provider Trip.com Group formally signed two key Memoranda of Understanding (MoU) to strengthen their strategic collaboration.
The agreements signed today, 9th July, are geared towards boosting inbound travel to Malaysia, leveraging Trip.com Group’s global audience as RWG’s top supporting online travel agency (OTA).
The dual MoU likewise marks a major milestone in connectivity, marketing innovation, and market-specific engagement, reflecting both organisations’ commitment to delivering seamless, personalised, and elevated travel experiences for international tourists.
This collaboration is also a strategic move in anticipation of Visit Malaysia 2026, supporting Tourism Malaysia’s mission to promote the country as a top travel destination.
RWG credits Trip.com Group for playing a critical role in driving consistent growth in room nights and theme park booking, contributing significantly to inbound tourism performance in recent years.
RWG executive vice-president of sales, marketing, and public relations Spencer Lee remarked: “We are witnessing strong travel momentum across the region, especially Malaysia, and our partnership with Trip.com Group enhances our ability to meet this growing demand. With their broad international presence and advanced capabilities, we are well-positioned to offer a streamlined travel journey supported by exceptional leisure, hospitality, and entertainment offerings that define Resorts World Genting.”
The advent of direct API integration
A standout feature of the partnership is the first-ever direct API integration between Trip.com Group and RWG’s hotel and theme park booking systems.
This groundbreaking connectivity enables real-time inventory updates, instant confirmations, and rate parity across both platforms, providing a streamlined and hassle-free booking experience for users.
Trip.com Group customers will enjoy exclusive offers and enhanced convenience when planning their visit to RWG.
The MoU also initiates a series of marketing campaigns to drive awareness and demand for RWG among international travelers, with a focus on the Asian market.
These collaborative campaigns, ranging from flash sales to member-exclusive deals, will be powered by Trip.com Group’s rich traveler insights and vast marketing ecosystem, ensuring that RWG remains top-of-mind among Trip.com users.
This integration is set to empower RWG to deliver more personalised, efficient, and compelling travel options to millions of travelers seeking world-class experiences.
Likewise, this will also enhance RWG’s participation in Trip.com Group’s signature campaigns and flash promotions by allowing automated updates of room rates and availability, ensuring quick responsiveness and dynamic pricing flexibility.
Indeed, the dual MoU marks the dawn of a new era, one defined by strategic synergy, technological innovation, and a shared vision for the future of travel.
As RWG continues to shine as a world-renowned destination and Trip.com Group pushes the boundaries of digital travel, the stage is set for a powerful alliance that will redefine the journey for travelers across Southeast Asia and beyond.
