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oneworld welcomes Fiji Airways to global alliance
oneworld alliance welcomes Fiji Airways, the flag carrier of Fiji and the South Pacific, as its newest member airline, with a full suite of oneworld benefits available to customers around the world beginning 1 April 2025. Fiji Airways will provide top tier customers with a full suite of oneworld benefits as a full member airline: Access to a network of nearly 700 airport lounges globally, including recently opened oneworld branded lounges in Amsterdam’s Schiphol and Seoul’s Incheon airports Priority check-in and boarding Earning and redeeming miles Earning Tier Points “The introduction of Fiji Airways marks an important strategic step for our alliance as we connect even more people, places and experiences than ever before,” said Nat Pieper, CEO of oneworld. “Fiji Airways customers will benefit from oneworld’s global reach of more than 900 destinations, priority services and premium lounge access, and we’re thrilled to welcome them to the oneworld family.” Fiji Airways, with its hub at Nadi International Airport, serves 25 destinations in 14 countries and territories globally, including oneworld hubs in Hong Kong, Tokyo, Sydney and its newest global destination, Dallas-Fort Worth, further connecting the airline into the oneworld network. “Becoming a full member of the oneworld alliance is a proud and momentous milestone for Fiji Airways. This achievement reflects our commitment to providing world-class service and expanding our global reach, while showcasing the warmth and hospitality of Fiji to the world, said Andre Viljoen, Managing Director and CEO of Fiji Airways. “As a full member, we are excited to offer our customers even greater benefits and seamless connectivity across the extensive oneworld network. We look forward to welcoming more oneworld customers onboard to experience the beauty of Fiji and the exceptional service of Fiji Airways." Fiji Airways has also adopted the American Airlines award-winning AAdvantage® travel rewards programme as their frequent flyer programme, ensuring its most frequent travellers can now enjoy all the benefits of oneworld alliance as AAdvantage members. Taking to the skies on 1st September 1951, Fiji Airways now boasts a fleet of 23 state-of-the art aircraft, including its flagship A350-900s, offering customers warm and welcoming Fijian hospitality on all flights. Fiji Airways continues to be recognised for its excellence, earning a Five Star Major Airline rating from APEX for the third consecutive year and multiple Skytrax 2024 awards, including Best Airline, Best Business Class Onboard Catering, and Best Cabin Crew in Australia/Pacific. As part of its oneworld integration, Fiji Link joins as an affiliate airline, further expanding the alliance’s reach with domestic services across Fiji and regional connections to Tonga, Samoa, Tuvalu, and Vanuatu.
Tourism Fiji, Fiji Airways tie up with Fliggy for exclusive China campaign
Tourism Fiji recently partnered with Fiji Airways and Fliggy, the travel arm of the Alibaba Group, for a China-only campaign that offers great airfare and travel deals to Chinese tourists. This campaign is seen as a pivotal move for Chinese tourism overseas as it brings all stakeholders and partners together with the goal of providing Chinese travellers with competitive and attractive Fiji holiday options. Just after its launch, the campaign generated thousands of bookings of air tickets, travel packages and one-day tours, achieving a total global media value of over FJD$2 million.
Fiji Airways Set to Fly with New Airbus A350 Service to Dallas
Fiji Airways, the flag carrier of Fiji, is making significant strides in expanding its reach into the United States. The airline has recently applied for a new route from Nadi International Airport (NAN) to Dallas Fort Worth International Airport (DFW), marking a significant milestone in its North American operations. New Dallas Service The proposed service to Dallas is currently awaiting approval from the US Department of Transportation. Once approved, this route will be the longest in Fiji Airways’ network. The airline plans to deploy its Airbus A350 widebody aeroplane on this route, boasting 334 seats. Flights are planned to operate three times a week on Tuesdays, Thursdays, and Saturdays, commencing as soon as all required government approvals are received. Existing North American Services Fiji Airways already operates several services to North America, including flights to Vancouver, Canada, Honolulu, San Francisco, and Los Angeles, United States. According to the aviation analytics company Cirium data, the airline deploys a mix of Boeing 737 MAX 8, Airbus A330, and A350 aircraft on these routes. Partnership with American Airlines In June, Fiji Airways announced a partnership with American Airlines for a unified frequent flyer program. This partnership allows mutual customers to unlock more destinations and travel experiences through the AAdvantage® program. Fiji Airways already operates codeshare flights across the US in partnership with American Airlines, offering passengers connections to numerous destinations such as Albuquerque, Atlanta, Austin, Boston, Charlotte-Douglas, Chicago, New York, Oklahoma City, Philadelphia, Phoenix, Portland, and many others. The new route to Dallas Fort Worth International Airport, American Airlines’ biggest hub, is expected to further extend this relationship. Oneworld Membership Fiji Airways will also enhance its global connectivity by becoming a full oneworld member in 2025. The airline has been an Oneworld Connect partner since 2018 but announced in June that it is taking further association with the alliance to full membership. The oneworld network includes over 900 destinations in 170 territories. Full membership will offer Fiji Airways passengers access to hundreds of lounges globally and other privileges and rewards for frequent fliers, such as fast-track security and extra baggage. This expansion and partnership signify Fiji Airways’ commitment to providing passengers more travel options and seamless connectivity. It’s an exciting time for the airline and its customers as they continue to navigate and expand in the ever-evolving world of aviation.
Fiji Airways Sets Sights on Expanding Australian and US Networks
Fiji Airways, the national airline of Fiji, is riding high on the jet stream of success after a record-breaking year in 2023. With over 2 million passengers on board—a remarkable 57% increase from the previous year—the airline is now setting its sights on further expanding its reach, particularly into its largest market, Australia. The carrier’s ambitions were hinted at last year with talks of new flights to several additional Australian destinations and key cities in Asia and the Pacific. Now, the plans are taking shape, with CEO Andre Viljoen revealing potential new routes to underserved markets that align perfectly with Fiji Airways’ network, including Cairns and Newcastle in Australia and extending as far as Port Moresby and Pago Pago. At the MTA National Conference in Nadi, Tourism Fiji CEO Brent Hill confirmed the airline’s exploration of a new direct route to Cairns, signalling a strategic move to strengthen its Australian network. But the airline’s vision doesn’t stop there. Viljoen expressed a desire to enhance its North American presence, with hopes pinned on an open skies agreement to unlock new opportunities in cities like Dallas/Ft. Worth and Seattle. With a significant portion of its business stemming from Australia and New Zealand and a notable amount of traffic connecting onwards—particularly to North America—Viljoen sees immense potential in carrying connecting passengers through Fiji, especially from markets currently without direct service. In line with its growth strategy, Fiji Airways is also looking ahead to fleet renewal, planning to retire its A330-200s and a leased A330-300 soon. The airline’s four new A350 aircraft fleets have been well-received, especially in long-haul sectors and routes where competitors operate smaller aircraft. The airline’s commitment to enhancing the passenger experience was further demonstrated by its recent elevation to full-member status within the oneworld alliance, just weeks after celebrating a record year. Additionally, Fiji Airways has introduced its Chef’s Table innovation, offering a unique Fijian fine-dining experience at the Premier Lounge in Nadi International Airport, further cementing its reputation as an innovator in the skies. As Fiji Airways continues to soar to new heights, it remains dedicated to connecting the world to the beauty of Fiji while also bringing the essence of Fijian hospitality to every journey.
oneworld says “Bula” to Fiji Airways as its 15th full member airline
oneworld®, the world’s airline alliance, has announced that Fiji Airways is to become its 15th full member airline. Fiji Airways, the flag carrier of Fiji and the South Pacific, has been a valuable presence in the oneworld alliance for the past five years as a oneworld connect partner. During this time, the airline has developed cooperative links with all oneworld member airlines, paving its way to a more seamless integration as a full oneworld member. Fiji Airways’ transition to full membership will commence immediately and will be completed within the next 12 months. Nat Pieper, oneworld CEO, said: “It’s a very warm bula, or hello, to Fiji Airways as we welcome them as our 15th full member airline in the oneworld alliance. Fiji Airways is already part of the oneworld family, as we have had a highly successful relationship since the airline joined as a oneworld connect partner five years ago. With its tremendous growth, award winning product and services, and acceleration of connections with all oneworld member airlines, Fiji Airways will strengthen our position as the premier airline alliance for international global travellers.” Andre Viljoen, the Managing Director, and CEO of Fiji Airways, added: “I am extremely proud to announce our full membership in the award-winning oneworld alliance, marking a significant step in our commitment to providing unparalleled service and connectivity. As a full member airline, we are excited to enhance the travel experience for oneworld alliance frequent flyers, offering greater accessibility to Fiji and the South Pacific, and ensuring seamless connections and memorable journeys for Fiji Airways customers across the alliance network." Fiji Airways, with its hub at Nadi International Airport, serves 26 destinations in 15 countries and territories globally, including oneworld hubs at Sydney, Hong Kong, Los Angeles, and Tokyo. Fiji Link, a wholly owned subsidiary of Fiji Airways, will become an affiliate airline of oneworld and extend the alliance’s network even further by bringing its domestic flights to Suva, Nadi, Labasa, Taveuni and Kadavu; as well as regionally to the Pacific Island nations of Tonga, Samoa, Tuvalu and Vanuatu. Fiji Airways recently announced record annual profits and revenues, for 2023, with 2.2 million passengers carried on its flights, offering 2.8 million seats. With an unprecedented growth, increased capacity, and fleet enhancement with new state-of-the-art Airbus A350 aircraft, Fiji Airways is well set to continue its growth now as a full oneworld member airline, offering even more flights and new routes in response to the growing customer demand. As a full oneworld member airline, Fiji Airways will provide oneworld Emerald, Sapphire, and Ruby customers with a full suite of oneworld benefits including earning and redeeming miles, earning status points, priority check-in and boarding and lounge access. Likewise, Fiji Airways’ top tier customers will be able to gain access to all oneworld priority benefits including a network of nearly 700 business and First class lounges globally, as well as newly opened oneworld branded lounges in Amsterdam’s Schiphol and Seoul’s Incheon Airports. Fiji Airways originally commenced flying on 1st September 1951 and now has a fleet of 21 aircraft, including Airbus A350s, Airbus A330s and Boeing 737s. At the 2023 Skytrax Awards, Fiji Airways won the Best Airline, Best Airline Staff and Best Airline Services in Australia & the Pacific categories; came 15th in the Global top 100 Airline Rankings; was 12th in the Global Top 20 Cabin Crew Rankings; and came 16th in the Global Top Cleanest Airline Rankings. 2024 marks the 25th anniversary of the oneworld alliance, which was founded in 1999 by American Airlines, British Airways, Cathay Pacific, and Qantas. Later this year, Oman Air will become the 14th member airline of the alliance, joining Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian and SriLankan Airlines.
Fiji Airways: Best Airline & Airline Staff in Australia and Pacific
eTurboNews: Fiji Airways, Fiji’s National Carrier has been recognized as the Skytrax Best Airline in Australia & the Pacific at the prestigious 2023 World Airline Awards, held last night at the Paris Air Show. In 2022, Fiji Airways was ranked third in the region – behind Qantas (which has won the award for the last four years) and Air New Zealand. This year, we have leap-frogged our two largest competitors to be declared Best Airline in Australia & the Pacific. This is the first time that the National Airline has won this accolade while also retaining the award for the Skytrax Best Airline Staff in Australia & the Pacific for the third year in a row. Fiji Airways has also improved its ranking in the Global Top 100 airlines, leapfrogging from 36th in 2022 to 15th in 2023 to finish ahead of Qantas (17th), British Airways (18th) and Air New Zealand (19th). Managing Director and Chief Executive Officer Mr Andre Viljoen says these are big wins for a small airline in a highly competitive region for commercial aviation. “Our unwavering commitment to quality service delivery is reason that Fiji Airways is today the Best in Australia and the Pacific. We may not have as much resources as larger airlines, but we have the Fijian spirit of hospitality and care. As the National Airline, we embrace and champion these values in everything we do, and this sets us apart as an airline.” A high level delegation from Fiji Airways was in Paris, France last night to receive the awards on behalf of the company. “I want to congratulate all the employees of Fiji Airways for these two awards for without their hard work and consistency, we would not be where we are today. I am confident the organisation will put as much effort into all our future endeavours and strive for excellence,” Mr Viljoen added. “The fact that these awards are determined purely on guest feedback makes our two accolades all the more special. Our customers have consciously chosen Fiji Airways above all the other participating airlines in the region.” Travellers across the world voted in the largest airline passenger satisfaction survey to determine the award winners with more than 20 million entries, and more than 325 airlines featured in the final results. Fiji Airways is committed to Working as One to Deliver Exceptional Fijian Experiences not just with our service standards on-board, but at every customer perception point. The National Airline continues to innovate, and introduce new strategies to grow the company, increase revenue and expand our global network. Previous winners for Best Airline Australia and the Pacific are as follows: 2022 – Qantas 2021 – Qantas 2019 – Qantas 2018 – Qantas Fiji Airways Global Top 100 rankings: 2023 – 15th 2022 – 36th 2021 – 54th 2019 – 45th Due to the COVID-19 pandemic, there were no awards for 2020. Read more: Fiji Airways: Best Airline & Airline Staff in Australia and Pacific Copyright: eTurboNews is Travel Industry News - Travel & Tourism Story Telling Exposed
Tourism Fiji, Fiji Airways and Trip.com Group sign MOU
Tourism Fiji, Fiji Airways and Trip.com Group signed a three-year strategic Memorandum of Understanding (MOU) focusing on cooperating on the promotion of outbound tourism to Fiji and the development of its exposure in Greater China market and promote the 'Where Happiness Comes Naturally' Fiji travel. The MOU was signed at Trip.com Group's headquarter in Shanghai. The Ceremony was attended by Brent Hill, Chief Executive Officer of Tourism Fiji, Christina Templin, Head of Global Marketing of Fiji Airways and Edison Chen, VP, Destination Marketing & Strategy, International Public Relations of Trip.com Group. The new agreement will see three parties work together on the promotion of Fiji as a destination, utilising Trip.com Group's strength as a travel marketing leader and operator of leading global travel brands. Together, the three organisations will collaborate on knowledge sharing to inform how they can best contribute and drive the travel recovery. This cooperation aims to support and stimulate tourism recovery of the destination and encourage Chinese travellers to visit Fiji as China announced the resumption of outbound tourism in January. Over the next three years, the parties will collaborate on travel marketing initiatives, product expansion and leverage data insights, to fully optimise the travel experience for tourists in Fiji. Brent Hill, Tourism Fiji CEO said: "We are thrilled to announce the strengthening of our long-standing relationship with Trip.com Group, a leading travel service provider in China, through a Memorandum of Understanding (MOU) in partnership with Fiji Airways. China was Fiji's fourth largest market prior to the pandemic, our collaborative approach with Ctrip and Fiji Airways will undoubtedly contribute to driving more visitor arrivals from the Chinese market." "With the reopening of China's border, we have seen a marked increase in outbound travel-related bookings and searches in the past three months. In line with our 'local focus, global vision' strategy, we have initiated a series of recovery sales activities and campaigns to stimulate overseas travel demands in the Chinese market. We look forward to collaborating with Tourism Fiji and Fiji Airways to leverage our resources and data insights to boost Fiji tourism development," commented Edison Chen, VP, Destination Marketing & Strategy, International Public Relations of Trip.com Group. As the global tourism industry is recovering, the three parties will work together to best capture pent-up demand by developing strategic campaigns aimed at promoting traffic and tourists to explore Fiji. As China announced the resumption of outbound tourism and global tourism is recovering, the growth of multiple travel business lines of Trip.com Grhashave been showing strong momentum. Since the first quarter of 2023, despite transportation capacity constraints, outbound travel bookings on Ctrip, a sub-brand of Trip.com Group, have recovered to more than 40% of their pre-pandemic levels and increased by more than 300% compared with the same period last year. In the fourth quarter of 2022, overall air ticket bookings on Trip.com, an international sub-brand of Trip.com Group, increased by more than 80% year on year, while air ticket bookings in the Asia-Pacific region increased by 300% year-on-year. With the recovery of the capacity of international flights, Chinese outbound travel will gradually pick up in the second quarter. Starting from April 1, 2023, Fiji Airways will have two flights a week between Hong Kong and Nadi, and will increase to three flights a week by June, making it more convenient for Chinese tourists to visit Fiji. Coupled with the convenient transit service and full-equipped airport facilities at the Hong Kong airport, even a connecting flight can be a highlight of the journey. Fiji, as one of the first pilot outbound group tour destinations, has welcomed the first Chinese group tourists to return to Fiji in April. International travellers to Fiji no longer need to provide COVID-19 vaccination certificates and take out travel insurance. Chinese passport holders (the passport valid for at least 6 months beyond the expected stay) can start visa-free and quarantine-free travel with a maximum stay of up to 4 months. Tourism Fiji launched a new brand campaign to attract more foreign visitors earlier this year. The new brand campaign themed "Where Happiness Comes Naturally" is refreshed from the previous "Where Happiness Finds You." Emphasize with a lot of happiness to offer, this new brand showcases the rich and diverse cultures and traditions in Fiji.
Fiji Airways To Launch Direct Flights To Canberra
Canberra locals will soon be able to take advantage of direct Fiji Airways flights to the capital city of Nadi, with connections available to Los Angeles, San Francisco, and Vancouver. On Friday, 14 April, authorities from Canberra Airport, the ACT government, and the Fijian government will gather with the Qantas partner and Oneworld Connect member to officially launch the flights, which will use a Boeing 737 MAX with eight business class recliners and 162 economy seats. In honour of the event, on Friday morning, one of Fiji Airways’ Boeing 737 MAX planes will fly from Nadi to Canberra and back again in the evening. The opening ceremony will unveil full details of Fiji Airways’ schedule, including the frequency with which flights operate. The airline is trying to entice ACT locals with the lure of a tropical vacation, especially in light of the approaching winter in Australia. On Viti Levu’s western shore, Nadi is the principal entry point to Fiji’s various resorts and tourist attractions. The 333 islands that make up this country are rich with exploration, adventure, and leisure options, from scuba and snorkelling among beautiful corals to relaxing on secluded beaches in the sun. Fiji Airways’ return to Canberra marks the welcome return of international services to the nation’s capital, joining the airline’s existing routes to Sydney, Melbourne, Brisbane, and Adelaide. Before the pandemic, direct flights to Canberra were offered by Qatar Airways and Singapore Airlines; since then, Canberra Airport and the ACT government have been working on getting these and other international airlines to start service.
Fiji Airways Introduces New Pricing Concept “Fly Your Way”
Fiji Airways has introduced a brand-new unbundled price model that will provide travellers with more options and flexibility in economy class. The fresh concept, dubbed “Fly Your Way,” lets customers choose from four categories of travel, including “Light,” “Value,” “Comfort,” and “Plus.” While the flexibility offered by each category varies, all options include in-flight meals and drinks, entertainment, and carry-on baggage (7kgs). Value additions include ticket change and cancellation options, priority and checked luggage, seat preference, and more. The Fly Your Way branded tickets, which go on sale on 3 March 2023, can be booked via the Fiji Airways website or a travel agent. The introduction of the new pricing concept coincided with Fiji Airways releasing the findings of a poll that revealed Australians placed the most importance on the ability to change or cancel a reservation. The survey, commissioned by Fiji Airways, found that 57% of Australians wanted more pricing flexibility, 29% wanted the ability to change their reservation, and 28% wanted refundable tickets. One in six (16%) travellers valued checked luggage above all else, and one in ten (10%) prioritised pre-selecting their meals, according to a poll of more than 500 Australians. 79% of Australians indicated they intended to go overseas in 2023. Andre Viljoen, Managing Director and CEO of Fiji Airways, said the Fly Your Way concept gave passengers precisely what they wanted. “Our research revealed that the ability to change and refund airline tickets is the most critical element for Australian travellers right now, and with our new ‘Fly Your Way’ fare options, passengers can book additional flexibility when travelling with Fiji Airways,” he added. “Whether travelling light for a weekend trip or bringing the entire family for an annual vacation, Fly Your Way provides the best value for money for all passengers.” “Our customers have different needs when they travel, whether for business or pleasure and with this new approach, we provide them the option of selecting the product that best meets their needs.” Over 80% of Australians want to travel this year, 40% are taking their families, 29% are going on vacation with their loved ones, and 17% are doing it alone, as revealed by Viljoen. One in seven (14% of all travellers) will be vacationing with a large group of friends, while 8% will be on business. Last Monday, the government of Fiji announced that visitors from outside the country would no longer be required to produce evidence of having been vaccinated against COVID-19 or to have purchased travel insurance.
Fiji Airways Announces New Flights To Tonga And Samoa
Fiji Airways has announced the introduction of services to the popular tourist destinations of Tonga and Samoa, as well as new advantages for tabua club members. The airline also announced that it had won the APEX Passenger Choice Award for best food and beverage in the South Pacific. Fiji Airways now offers three weekly overnight flights to Samoa from Nadi, Fiji, and two weekly overnight flights to Tonga in response to growing demand from Australians booking South Pacific holidays. With the addition of overnight flights, Australians now have more alternatives for reaching the tropical paradise of Fiji and the islands of Samoa and Tonga. From Nadi, Fiji Airways presently offers up to seven weekly flights to Samoa and up to five weekly flights to Tonga. “As we approach the peak travel season over the holidays, we are excited to offer Australians more connections to South Pacific destinations with new overnight services to Tonga and Samoa from Nadi,” said Andre Viljoen, managing director and chief executive officer of Fiji Airways, about the airline’s decision to expand its services. Most passengers flying to Tonga and Samoa originate in Sydney, and the performance has exceeded projections. We are witnessing an increase in demand for flights from Brisbane to Tonga in December and Melbourne to Samoa in January. It wasn’t until August 1st, 2022, that international traveller could again enter the tropical paradises of Samoa and Tonga, which had been closed to them since March 2020. Starting in September 2022, all you need to enter Tonga from Samoa is confirmation of vaccination; you may now go there without any restrictions. Fiji Airways’ expanding network of destinations and services, which currently includes Fiji, Australia, New Zealand, the United States, Singapore, Samoa, Tonga, Tuvalu, Kiribati, Vanuatu, the Solomon Islands, and Canada, will grow to include Tonga and Samoa on November 25th, 2022, with the addition of additional flights to both destinations.
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