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Kimpton Dubai to open with 280 keys in early 2026
Located in the city’s emerging business and lifestyle hub, the hotel is set to open in early 2026, further expanding IHG Hotel & Resorts’ luxury offering in the country. IHG Hotels & Resorts, one of the world’s largest hotel groups, has signed a management agreement with API Hotels & Resorts to launch the first Kimpton hotel in the UAE. Set to open its doors in Q1 2026, Kimpton Dubai marks the brand’s debut in the emirate and continues the regional expansion for IHG, which now has more than 122 hotels and close to 44,000 rooms across nine Middle East countries. Kimpton, known internationally for its distinctive design, heartfelt hospitality, and immersive lifestyle experiences, has established a strong global presence across the Americas, Europe, and Asia. The brand’s entry into the UAE reflects the growing demand for boutique-style, experience-led stays in the region’s luxury hospitality landscape. Positioned along the iconic Business Bay Canal, minutes from Burj Khalifa and Dubai Mall, Kimpton Dubai will serve as a vibrant new social hub for the city. The area has already established itself as an alluring business and leisure destination, attracting a diverse mix of residents, visitors, and professionals. The new hotel will feature 280 guest rooms, including a mix of standard and suites, three unique dining concepts, and seven flexible meeting spaces, including a ballroom. With a strong emphasis on wellness and leisure, guests will be able to enjoy a rooftop swimming pool, spa, fitness centre, curated retail outlets, and ample parking. Staying true to Kimpton’s reputation for innovative culinary offerings, the hotel will focus on exceptional food and beverage experiences. This marks the second collaboration between IHG and API Hotels & Resorts, following the opening of InterContinental Residences Dubai Business Bay in September 2024. Earlier, IHG signed a management agreement with The King Abdullah Financial District Management and Development Company, an affiliate of Saudi Arabia’s Public Investment Fund, to open the region’s first Kimpton hotel in the Saudi capital of Riyadh. Haitham Mattar, Managing Director, IHG Hotels & Resorts – India, Middle East & Africa, said: “The Kimpton brand continues to redefine luxury lifestyle hospitality, leading the way with individually designed boutique hotels and restaurants that focus on self-expression, world-class design, and genuinely warm service. We’re proud to introduce this brand to the UAE in partnership with our valued partners, API and to bring a fresh hospitality experience to Business Bay that resonates with both local and international travellers. “Kimpton Hotels & Restaurants represent the avant-garde of luxury lifestyle hospitality. These properties are thoughtfully designed to inspire connection and creativity, often in collaboration with local talent – from artists and musicians to chefs and designers. We’re excited to bring that same energy and spirit to Dubai.” A spokesperson from API Hotels & Resorts, added: “Our continued partnership with IHG reflects our shared commitment to bringing global luxury experiences to the region. The introduction of Kimpton to Dubai will offer a distinct alternative in the city’s hospitality landscape – one that blends elevated lifestyle elements with a boutique soul. We’re confident Kimpton Dubai will become a landmark destination for both residents and visitors.” Each Kimpton Hotel & Restaurant is designed to open the door to human connections through unexpected, personal touches that create a meaningful and unscripted guest experience. Merging a culture of heartfelt hospitality and unique, design-forward hotels for all, every Kimpton property is designed to create genuine experiences where local communities and visitors mingle seamlessly. IHG now has 9 of its core brands operating across the Middle East: Six Senses, InterContinental Hotels & Resorts, Vignette Collection, and Hotel Indigo in the luxury and lifestyle collections; Crowne Plaza and voco in the premium collections; Holiday Inn and Holiday Inn Express in essentials collections; and Staybridge Suites in the suites collections.
Jumeirah expands with three new developments in Dubai
Jumeirah Asora Bay, hotel and residences, will articulate the evolution of the Jumeirah brand with an elevated design vision and a highly curated experience that is both distinctive and purposeful. Combining architectural innovation with an unparalleled coastal setting, the exclusive development will sit discreetly on the peninsula of La Mer South in Dubai. The hotel, featuring 103 rooms and suites along with 20 villas, aligns with Jumeirah’s renewed vision and investment strategy, which includes a focus on boutique-style properties with up to 150 keys, and places emphasis on suite categories, villas, and branded residences. This approach is also reflected in Jumeirah’s European portfolio, including the upcoming opening of Jumeirah Le Richemond in Geneva, as well as established destinations such as Jumeirah Mallorca and Jumeirah Capri Palace. Scheduled to open in 2029, Jumeirah Asora Bay will join the highly coveted Jumeirah Hotels & Resorts offering. Complementing the hotel will be the Jumeirah Residences Asora Bay launched with Meraas, a member of Dubai Holding Real Estate. This exclusive residential enclave features 29 residences, including four-to-six-bedroom apartments, one seven-bedroom penthouse, and six ocean villas. The development’s hillside location and terraced design offers uninterrupted views of the Arabian Gulf and Dubai’s skyline. With an upweighted focus on branded residences, Jumeirah is also introducing Jumeirah Residences Emirates Towers — a new expression of elevated living that blends vibrant city life with curated and purposeful experiences. Featuring 754 units, ranging from one-to-four-bedroom apartments, this new development will redefine urban living in Dubai’s business district — a residential experience elevated to new realms. Residents will have access to a wide array of well-being and lifestyle facilities, including a padel court, fitness studios, co-working lounge, private cinema and a podium pool terrace. Thomas B. Meier, Chief Executive Officer of Jumeirah said: “In line with Jumeirah’s Mission 2030 strategy, our ongoing ambition is to drive sustainable growth and double the size of our portfolio regionally and internationally. Maintaining a leadership position in our home market is integral to that strategy and, following the successful opening of Jumeirah Marsa Al Arab earlier this year, we will further extend our footprint in Dubai with Jumeirah Asora Bay and Jumeirah Residences Emirates Towers. These exceptional properties represent the future of the Jumeirah brand, with distinctive and purposeful experiences shaped by intentional design, mindful living and holistic wellbeing.” He added: “We remain firmly on track with the delivery of our strategic roadmap and these additions to our portfolio will further strengthen our global reputation as an industry pioneer and brand of influence.” Commenting on the announcement, Khalid Al Malik, Chief Executive Officer of Dubai Holding Real Estate, said: "Meraas is proud to partner with Jumeirah in shaping the future of luxury living in Dubai. Jumeirah Residences Asora Bay and Jumeirah Residences Emirates Towers are more than just residential addresses; they are meticulously designed lifestyle destinations for the world's most discerning homebuyers and investors. Emulating Meraas' commitment to exceptional urban experiences, these residences combine innovative design, premium amenities, and renowned Jumeirah hospitality, setting a new standard for residential excellence and reinforcing Dubai's leadership in global luxury real estate." As part of its strategy to diversify its portfolio and drive expansion through both acquisitions and hotel management agreements, Jumeirah has segmented its portfolio into four key offerings, rooted in luxury Arabian hospitality: Jumeirah Icons, Jumeirah Privé, Jumeriah Hotels & Resorts, and Jumeirah Residences. Jumeirah Icons currently includes Jumeirah Burj Al Arab and will become a limited-edition collection of iconic addresses that shape the identity of cities, setting new benchmarks in design, prestige and hospitality. The newly established Jumeirah Privé, which features Jumeirah Thanda Island, is a curated, ultra-luxury collection of secluded islands, estates and villas, offering the ultimate privacy and exclusivity paired with the world-class service and amenities of Jumeirah. Jumeirah Hotels & Resorts remains the foundation of the brand, featuring a range of properties in some of the world’s most inspirational destinations. The final segment is Jumeirah Residences, which has become an increased focus for the brand, designed to elevate and inspire living well, every day.
Dubai becomes first ‘Certified Autism Destination’ in the Eastern Hemisphere
Dubai has officially gained recognition as the first Certified Autism Destination™ in the Eastern Hemisphere – a designation which underscores a citywide effort to make the tourism proposition more accessible and inclusive for all residents and visitors. This achievement aligns with key priorities of the Dubai Economic Agenda D33, by championing talent development, social inclusion, and quality of life, as well as the UAE Year of Community, which includes the goal of creating inclusive spaces that encourage collaboration, a sense of belonging, and shared experiences. Awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), renowned for its expertise in autism and sensory training, the journey to achieve Certified Autism Destination™ status was spearheaded by the Dubai Department of Economy and Tourism (DET). This milestone was made possible through the collective efforts of key stakeholders and partners, who worked together to enhance accessibility across all aspects of the visitor experience - from the aviation ecosystem, to hotels, attractions, and transportation. Key initiatives included comprehensive staff training programmes, expanded visitor support at attractions, and the introduction of sensory guides and hidden disability lanyards to ensure a seamless and inclusive experience for all. Additionally, each certified location underwent an onsite review and received custom sensory guides developed by IBCCES as part of the process. As part of the certification programme, DET collaborated with IBCCES to facilitate comprehensive autism and sensory awareness training for the city’s tourist-facing workforce. At the heart of this achievement is the ‘Dubai Way’ online training platform developed by Dubai College of Tourism (DCT), part of DET, to empower staff with the skills and knowledge to provide a more inclusive experience for People of Determination (those with special needs or disabilities). DCT has also continued to offer its Inclusive Service programme – a self-paced course that can be followed on the online Dubai Way platform. It teaches applicants how best to cater and communicate with People of Determination, with the training modules featuring real-life stories, interactive sessions, and videos, fostering empathy and understanding while embedding diversity into everyday interactions with visitors. In just over two years, the city has achieved the following milestones: More than 70,000 individuals have received autism and sensory awareness training. More than 300 hotels within the training and certification process, ensuring comfortable and inclusive stays for guests with autism and sensory sensitivities. More than 15 attractions have earned IBCCES certifications in addition to beaches and parks. Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of the Dubai Department of Economy and Tourism (DET), said: “Dubai’s designation as a Certified Autism Destination is a landmark moment in our accessibility journey, demonstrating a collective commitment to not only consistently developing infrastructure, but also enhancing skills and services across the city. Under the guidance of our visionary leadership, we are dedicated to further elevating the experience in Dubai for all residents and visitors, with accessibility as a core priority, and this recognition has been made possible thanks to the steadfast efforts and support of all our partners, including IBCCES, the aviation ecosystem, hotels, and attractions. This also marks another important step towards achieving the goals of the Dubai Economic Agenda D33, to further consolidate Dubai’s position as a leading global destination for business and leisure, and aligns with the priorities of the UAE Year of Community. As we continue to innovate and expand our offerings, we remain focused on making Dubai the best city to visit, live, and work in - for everyone.” Myron Pincomb, IBCCES Board Chairman and CEO, said: “Dubai is raising the bar for accessible tourism, and IBCCES is honoured to support this initiative. This achievement represents a significant step in ensuring that all visitors, including autistic people and individuals with sensory needs, can explore and experience everything Dubai has to offer with confidence and ease.” Dubai International (DXB), which in December 2023 was recognised as the first international airport to earn the Certified Autism Center™ designation, has successfully completed the expansion of its hidden disability and autism-inclusive training programme. This initiative equipped 45,000 employees – across the wider airport community, including partners and stakeholders – with the skills to better support hidden disabilities including autistic and sensory-sensitive travellers navigating both Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC). Paul Griffiths, CEO of Dubai Airports, said: “At Dubai Airports, we are proud to support Dubai’s journey towards becoming a Certified Autism Destination. As the first and last impression of the city for millions of travellers, we embrace our responsibility to create a welcoming, accessible, and inclusive environment for all. This milestone reflects our unwavering commitment to ensuring that every guest, regardless of their needs, enjoys a seamless and supportive travel experience at DXB. Through our oneDXB community, we continue to work closely with our stakeholders across the airports to enhance accessibility, provide specialised training for frontline teams, and design environments that are supportive of people of determination, including those with hidden disabilities such as autism. As the world’s busiest international airport, we recognise the importance of leading by example, and this milestone reinforces our dedication to making travel more compassionate and human-centric for all.” For several years, Emirates has been on a journey to officially become the world’s first Autism Certified Airline™, receiving certifications for its check in areas and training more than 30,000 on-ground staff and cabin crew to support autistic customers in a myriad of ways. Adel Al Redha, Deputy President, and Chief Operations Officer, Emirates, said: “Emirates has been driving progress in accessible travel for several years, in a mission to make the travel experience more inclusive. In April 2024, Emirates received Certified Autism Center™ Designations for our Dubai Check In facilities, including at our dedicated hub in Terminal 3 at Dubai International Airport. A year later, we are the world’s first autism certified airline – with more than 30,000 cabin crew and airport staff trained to support customers with autism. These significant achievements help build a strong foundation for Dubai to be celebrated as the first certified autism destination in the eastern hemisphere - giving travellers confidence that their journey to and from our iconic city will be supported. We continue to work hand in hand with the Dubai Department of Economy and Tourism to create lasting change, break barriers, and be recognised as a world leading accessible destination. We have a social and professional responsibility to facilitate the travel journey for our autistic passengers.” Support from attractions and landmarks throughout the city has also been paramount to achieving the Certified Autism Destination™ status. A key example is Expo City Dubai, which was designated as a Certified Autism Center™ in December 2024 following an extensive training process for its visitor-facing team on how best to support autistic and sensory-sensitive visitors. Marjan Faraidooni, Chief of Education and Culture and Chief Human Resources Officer, Expo City Dubai, said: “By becoming a Certified Autism Destination™, Dubai demonstrates the potential to succeed – and thrive – in travel and tourism when accessibility and inclusion are prioritised, ensuring everyone has the opportunity to experience all Dubai has to offer. Expo City Dubai is proud to have contributed to this city-wide effort. Becoming a Certified Autism Center™ in 2024 was a milestone in our people-centric strategy to create an inclusive culture and environment for all who visit, live and work in Expo City, and we look forward to further collaborations and success stories as we progress on this journey.” Dubai Holding Entertainment, which offers a range of leisure and entertainment options across Dubai, has a number of attractions that have obtained the Certified Autism Center™ status, including Motiongate Dubai. The group has outlined a range of plans for more of its destinations to achieve the certification. Alanood Al Hashemi, Vice President of Organisational Culture and Impact at Dubai Holding Entertainment, said: “We are proud of Dubai Holding Entertainment's contribution to Dubai's recognition as a Certified Autism Destination. We are committed to making ongoing efforts to ensure our parks are accessible and enjoyed by as many people as possible, whether they are residents of Dubai or tourists. We look forward to welcoming families from around the world to experience our exceptional and inclusive entertainment spaces here in Dubai.” To further support inclusivity efforts, all certified locations in Dubai are being featured on the IBCCES Accessibility App, which is free to download. This app provides travellers with real-time guidance on certified destinations, sensory-friendly spaces, and tailored recommendations.
Air India And Air India Express to showcase new experience together at ATM, Dubai 2025
Air India and Air India Express are set to participate in the Arabian Travel Market (ATM) 2025, to be held from 28 April to 1 May at the Dubai World Trade Centre (DWTC), UAE. Located at booth numbers AS7290 and AS7295 in the Asia pavillion of hall 8, the two airlines will present their complementary strengths in a modern, immersive space, designed to reflect the bold new era of the two airlines. The Arabian Travel Market has been a gateway to global travel and tourism growth, unlocking business potential for the industry for over three decades. Spanning over 100 square metres, the combined booth of Air India and Air India Express at ATM 2025 offers a vibrant showcase of the evolving Tata group airlines, blending tradition with technology and storytelling with service. Designed with a digital-first approach, the pavilion features a captivating Virtual Reality (VR) zone where visitors can step inside Air India’s cutting-edge A350 aircraft and explore its flagship product. Displays of the newly upgraded 787-9 Dreamliner and A321 cabins further reflect Air India’s commitment to world-class comfort and innovation as part of its Vihaan.AI transformation journey. Air India Express brings its distinct personality to life through interactive and visually rich touchpoints. Guests can immerse themselves in ‘Tales of India’—a celebration of the country’s rich cultural diversity told through the airline’s vibrant tail art inspired by regional motifs. The recently launched ‘Inglish Dictionary’, a bold and joyful collection of desi expressions wrapped in Sohrai art, offers a playful peek into how India truly speaks. The ‘Gourmair’ section of the exhibition presents an engaging digital display that highlights the Air India Express’ inflight culinary excellence, offering guests a visual taste of India’s diverse and flavourful cuisine. A prominent highlight of the pavilion is a comprehensive network map, illustrating the expansive reach of both airlines. Air India now connects 45 domestic and 43 international destinations, while Air India Express operates 38 domestic and 17 international destinations. Air India Express operates over 240 weekly flights from UAE to India. The combined pavilion is a must-visit for anyone looking to experience the vision, creativity, and synergy that define the new era of Air India and Air India Express. The airlines will also make key announcements during the event including upcoming virtual interline partnerships aimed at enhancing connectivity across global markets. In addition, updates on the new General Sales Agent (GSA) and Representative Agency (RA) in key markets will be shared, further strengthening its presence and accessibility across the region. The Air India and Air India Express team, including commercial and product specialists, will be present at the booth throughout the event to engage with trade partners and travellers.
JAS Middle East HQ inaugurated at Dubai South
Urban master development Dubai South officially inaugurated the new regional headquarters for logistics and supply chain solutions firm JAS Middle East. The inauguration ceremony was attended by Italian consul-general to Dubai Edoardo Napoli, JAS Worldwide founder and chair Biagio Bruni, Dubai South’s CEO for the logistics district Mohsen Ahmad, JAS Middle East area vice-president Erwin Wittemaier, and other senior executives from both entities. Designed to set new benchmarks in sustainability, efficiency, and technological innovation, the 19,170-square-metre Build-to-Suit facility marks a milestone in the company’s regional expansion. This ESG-compliant warehouse is tailored to meet specific logistics needs, reinforcing the company’s commitment to growth and excellence while enhancing its ability to serve the entire Middle Eastern market. Extensively equipped The facility will include racked and bulk storage, three temperature-controlled chambers, and 12 loading bays with dock levellers and roller shutter doors. Standing over 14 metres at its apex, it will adhere to the latest firefighting regulations, and the office space will span two floors. Additionally, solar panels will be installed on the roof of the facility to offset utility costs and allow the property to achieve ESG credentials. Representing the pinnacle of logistical innovation encapsulated within a premier infrastructure network, Dubai South’s Logistics District offers premier services and operations as well as uninterrupted access to Jebel Ali Port via a bonded logistics corridor. The district comprises multiple zones, which have direct access to the cargo terminals at Al Maktoum International Airport; EZDubai, a fully dedicated e-commerce free zone; and a Contract Logistics Zone. Catering to a wider market In his comments, Ahmad expressed his pleasure at being there to inaugurate JAS Middle East’s new headquarters at Dubai South. He said: “This new facility will cater to the UAE and the wider Middle East region through best-in-class logistics solutions. We are proud to see the Logistics District flourishing with global industry leaders such as JAS, recognising the strategic advantages we offer to support their growth and expansion. With its cutting-edge design and ESG-compliant infrastructure, this facility enhances Dubai South’s role in shaping the future of aviation and logistics in the region.” Bruni likewise stated: “This facility is a testament to our focus on innovation, sustainability, and excellent service. We are proud to strengthen our presence in this dynamic region and look forward to continuing to support our customers with tailored and innovative logistics solutions.”
Dubai Airports enhances autism services and training
Dubai Airports has expanded its autism-inclusive training programme, equipping 45,000 employees - across the wider airport community, including partners and stakeholders - to better assist autistic and sensory-sensitive travellers navigating Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC). The initiative aligns with Dubai's broader ambition of becoming a Certified Autism Destination™ (CAD). DXB is the world's first international airport to earn the Certified Autism Centre™ (CAC) designation, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) and is also Autism-Certified by the Dubai Autism Centre (DAC). The expanded training programme is part of Dubai Airports’ wider strategy to ensure a supportive airport experience for guests with specific needs. Highlighting that genuine accessibility begins with human understanding, not just infrastructure, Majed Al Joker, Chief Operating Officer at Dubai Airports said: "True inclusion starts with people. By investing and increasing specialist training by 36% year-on-year, we are embedding a culture of understanding and proactive support across our airports. DXB and DWC are more than airports – they are Dubai’s gateway to the world, shaping the first and last impressions of our city for millions of residents and visitors. With this comes a responsibility: to ensure that every guest, regardless of their individual needs, feels supported and included.” The comprehensive, IBCCES-accredited training has been rolled out across the two airports. Frontline teams from Dubai Airports and key partners including Dubai Police, the General Directorate of Identity and Foreigners Affairs, Dubai Customs, dnata, Dubai Duty Free, Dubai Corporation for Ambulance Services, and Dubai Taxi Company, Emirates, flydubai, in addition to other airlines and concessionaires operating from DXB have integrated the training into their operations, to create a consistent, supportive environment throughout the travel experience. Employees are taught sensory awareness, effective communication, and techniques to reduce anxiety to enable them to better support and connect with neurodiverse individuals. Trained Dubai Airports’ Guest Experience Ambassadors, identifiable by Sunflower pins, are positioned at key touchpoints throughout DXB and DWC to provide specialised assistance and informed support to autistic guests and their families. Throughout Autism Acceptance Month, DXB’s Smart Gates operated by the General Directorate of Identity and Foreign Affairs (GDIFA), are illuminated in blue in solidarity with the autism community. Sunflowers, an international marque for hidden disabilities, are also displayed across DXB terminals to promote awareness. DXB continues to enhance accessibility while nurturing meaningful human connection. By equipping frontline teams with autism-inclusive training and embedding understanding across every touchpoint, Dubai Airports ensures guests feel seen, supported, and respected—not just assisted. Services include the DXB Travel Planner, an online visual guide that helps guests and families prepare for their journey in advance and the Sunflower Lanyard, a discreet identifier for hidden disabilities that provides access to priority lanes and an autism-friendly route through check-in, passport control, security checkpoints, and boarding. Other key offerings include complimentary two-hour parking, dedicated taxis, and wheelchair services, along with the Assisted Travel Lounge in Terminal 2, a quiet, sensory-friendly space – all part of DXB’s commitment to making travel accessible to everyone. Through its "We All Meet the World Differently" initiative, Dubai Airports continues to drive awareness of neurodiversity, working with the Community Development Authority, autism organisations, schools, and advocacy groups.
utu partners with Dubai’s iconic Gold Souk to launch a new tourist refund voucher programme
Travel fintech utu launched the region’s first downtown tourist refund voucher program in Dubai’s iconic Gold Souk. Alongside the existing method of receiving tax refunds in cash or to a credit card at the airport, tourists can now choose to convert their refunds into vouchers worth up to 25% more than the original refund amount. These vouchers are instantly accessible through utu’s web app and redeemable in-store. Operating seamlessly alongside the UAE’s mandated tourist refund process, utu’s solution offers travellers an optional, immediate benefit without altering any official procedures. When making an initial purchase at participating Gold Souk stores, tourists can choose to purchase a higher-value voucher based on their tourist refund amount via a quick process on utu’s web app, with guidance from store staff. While the program launches in the Gold Souk, it represents the first step in utu’s broader vision to enhance tourist spending across the UAE’s full retail ecosystem - both downtown and at the airport. Building on its partnership with global travel retailer Avolta, utu is working to extend its solution to serve more travellers across key retail touchpoints throughout the city. Once a purchase is made, a digital voucher is generated within seconds, allowing shoppers to increase their purchase value on the spot at that specific store. Tourists complete the standard tax refund validation process at the airport before departure as usual. The program is launching with select merchants in the historic Gold Souk market in Deira, a major international hub for gold and jewellery trading. Thangals Jewellery, a respected name in the Souk since 1974, is the anchor partner, debuting the utu system in eight stores in the initial launch phase with plans to roll out to an additional 15 stores including Dorrado by Thangals, its exclusive diamond section. Fazil Thangals, Chief Executive Officer of Thangals Jewellery, said: “utu’s innovative voucher program gives tourists extra spending power immediately, encouraging larger basket sizes or entirely additional purchases while shopping in our stores. We expect this will significantly boost sales and contribute to Dubai’s goal of higher tourist spending, while also enhancing the shopper experience and vibrancy of the Gold Souk, with Thangals leading the way.” Asad Jumabhoy, Co-Founder and CEO of utu said: “This launch gives tourists more spending power while they are still enjoying Dubai, and in one of the world's most significant gold markets. By providing instant, in-store vouchers, we’re creating a seamless way for shoppers to maximize their refunds on the spot while driving incremental sales for merchants. This approach not only enhances the shopping experience for travellers but also delivers clear benefits for our retail partners, and directly supports Dubai's aim of maximizing tourist spending, all while staying fully aligned with regulatory frameworks." With over 380 traders, the Gold Souk is a prime location for this initiative. Gold and jewellery purchases represent a substantial portion (30-35%) of the UAE’s tourist refund volume, driven by the market’s international appeal and high transaction values. Dubai welcomed almost 19 million overnight visitors in 2024, making it one of the world’s most-visited destinations. utu is pioneering a new approach in tourist retail by capturing the value typically lost when tourist refunds leave the country. By enabling shoppers to instantly access and spend this enhanced value with partner merchants before departure, utu is helping to create a more vibrant local retail community and is driving higher tourist spending within Dubai, enhancing its reputation as a world-class shopping destination.
Logistics Shakti to host SCM Middle East Conclave in Dubai
Logistics Shakti, an Indian think tank dedicated to advancing global logistics and supply chains, is set to host the SCM Middle East Conclave & Awards 2025 in Dubai on 23-24 April 2025 focusing on the new trade route. The conclave, bringing together more than 300 top professionals from various verticals of the logistics industry from across India, the Middle East, North Africa, and Europe, will spotlight IMEC, examining its transformative role in reshaping global trade routes, optimizing logistics networks, and strengthening economic ties. The mega event that will be hosted at the Grand Hyatt, Dubai will have the august presence of Shri Ram Nath Kovind, Hon’ble Former President of India, as the Chief Guest, and H.E. Abdullah Ahmed Al Saleh, Undersecretary of the Ministry of Economy UAE as the Guest of Honour. The participants and speakers of the program include top CEOs, CXOs, investors, and policymakers from India, the UAE, and across the IME Corridor. Serving as a catalyst for innovation and collaboration and reinforcing the Middle East’s role as a key global trade hub, SCM Middle East Conclave will feature key sessions such as "Pioneering Connectivity: Unlocking the Potential of the IME Corridor," "Building Sustainable, Resilient and Profitable Supply Chains," and "Bharat Mart: Unlocking Global Markets and Strengthening India-UAE Synergies." Esteemed speakers including Abhishek Bansal, Co-Founder and CEO of Shadowfax, Dr. Raman Kumar, Managing Director of Al-Futtaim Logistics, Suresh Vaidhyanathan, Chief Executive Officer of Ghassan Aboud Group, Samrat Sehgal, Global Supply Chain Head at Dabur, and Ramesh Mamidala, Head of Cargo at Tata Air India, will share in-depth insights on how to leverage this trade route to enhance connectivity and address key industry challenges. Kamal Narayan Omer, Co-founder & Director of Logistics Shakti, shared valuable insights on the significance of the event, stating: "The SCM MIDDLE EAST Conclave and Awards 2025 is more than just a platform, it is a movement towards a more connected, efficient, and resilient global supply chain. Aligned with the spirit of G20 hosted in India which brought global leaders together to advance sustainable and resilient economic frameworks, this event will drive meaningful conversations, recognize industry excellence, and foster collaborations that redefine logistics and trade. As we explore the transformative potential of the IME Corridor, we look forward to engaging with leaders who are shaping the future of global commerce.” In the same vein, Amit Shankhdhar, Co-founder and Director of Logistic Shakti stated: “This event serves as a crucial platform for industry leaders to collaborate, innovate, and drive the future of global supply chains. With a strong focus on the IME Corridor, we aim to explore its potential in redefining trade routes and enhancing connectivity. The discussions, insights, and recognitions at this forum will play a vital role in shaping a more efficient, resilient, and sustainable logistics ecosystem worldwide.” The SCM Awards are a prestigious recognition of excellence in logistics and supply chain management, celebrating innovations that enhance industry standards and efficiency. The awards ceremony will spotlight organizations and professionals who exemplify leadership, performance, and creativity in supply chain operations. The event will also celebrate recognition and excellence, honoring organizations and individuals who demonstrate outstanding performance, innovation, and leadership in supply chain management. These awards will showcase groundbreaking achievements that set new industry benchmarks. The SCM MIDDLE EAST Conclave and Awards 2025 stands as a pivotal event, bringing together global leaders to shape the future of supply chain and logistics. Set against the backdrop of the Indian Prime Minister’s Gati Shakti initiative, Logistics Shakti is dedicated to revolutionizing the sector by fostering innovation, enhancing infrastructure, and driving operational efficiencies.
Madhuri Singh joins Tamarind Global Dubai as Manager – Client Servicing
Tamarind Global Dubai recently welcomed Madhuri Singh as Manager - Client Servicing. With over 11 years of diverse experience in sales and business development through the hospitality sector, Madhuri will help bolster client relationships and elevate the outreach of Tamarind Global’s services in the region. Madhuri’s in-depth knowledge of sales, technical know-how in hospitality operations, and strong networking skills make her a true asset in driving Tamarind Global Dubai’s business to achieve newer heights. In her new role, Madhuri will be overlooking client engagement across MICE, weddings, and luxury travel sectors handled by Tamarind Global to ensure the execution of seamless premium services. Ahead of joining Tamarind Global, Madhuri held leadership positions at notable hospitality brands throughout Dubai. In the recent past, she was Corporate Sales Manager at Media One Hotel, Dubai, where she helmed business development activities and bolstered market share. Her proficiency in sales strategy and customer engagement helped the property attain extensive revenue growth and brand visibility. Madhuri also has a strong background in sales related to luxury weddings and events having held key roles at Equifax Travel & Tourism, Foodlink Global, and Millennium Group of Hotels, Dubai. She has been a crucial part of hosting high-end events, sales, and upholding client relations for notable brands like Armada BlueBay and Flora Creek Deluxe. With an MBA degree in Marketing Management from Jaipur National University, Madhuri brings immense creativity, operational excellence, and planned growth focus to her new role at Tamarind Global Dubai. Speaking about Madhuri’s new role, Louis D’Souza, Managing Partner, Tamarind Global, said, “We are excited to welcome Madhuri to our team. A seasoned professional with in-depth experience, industry know-how, and commitment to incomparable client service together make Maduri truly aligned with Tamarind Global’s vision. We look forward to her invaluable contributions in strengthening our position in the luxury travel and event management sectors in Dubai.”
Virtuoso hosts inaugural meet & greet dinner for its members in the Middle East & Africa at Atlantis The Royal Dubai
Inaugural Meet & Greet for Virtuoso’s Members in the Middle East and Africa Left to Right: Remon Habib (Director of Sales, Atlantis the Royal Dubai); Mark Groenteman (Business Development Manager, KLE Lifestyle); Neil Robinson (Operations Director, Usturium Luxury Travel); Mohammad Naser (Founder & CEO, Westay); Brigid McDonnell (General Manager, Middle East & Africa, Virtuoso); Hussni Almasri (Business Development Manager, Al Faris Travel); Yann Biojau (Founder, KLE Lifestyle); Katie Britt (Account Manager, Member Relations, Virtuoso); Lola Vogiatzi (General Manager, Quintessentially Dubai); Kyp Charalambous (Vice President, Sales, Atlantis The Royal Dubai) Virtuoso recently hosted its first-ever meet-and-greet for its members in the Middle East & Africa sponsored by the iconic Atlantis The Royal Dubai. The exclusive gathering marked a significant milestone in Virtuoso’s expansion within the region, bringing together five of Virtuoso’s nine regional member agencies, with representatives from the United Arab Emirates and Saudi Arabia in attendance. The evening featured a warm welcome from Brigid McDonnell, Virtuoso general manager, Middle East & Africa, and Kyp Charalambous, vice president of sales, Atlantis The Royal Dubai. McDonnell highlighted Virtuoso’s commitment to its expanding presence in the region, emphasising the value of collaboration between members and preferred partners to foster a thriving community. “As Virtuoso continues to expand in the Middle East & Africa, our goal is to build a connected and supportive network,” said McDonnell. “By bringing together our esteemed member agencies via these casual gatherings - which we plan to host quarterly with various preferred partners - we are not just facilitating business opportunities but laying the foundation for the Virtuoso community in the region.” Last year was the Middle East & Africa region’s first year operating as a stand-alone market within Virtuoso with a dedicated team led by McDonnell. It welcomed six new travel agency members in 2024, reflecting the region’s substantial influence in luxury travel and further demonstrating Virtuoso’s strategic growth to cater to elite advisors and travellers in all corners of the world.
Visit Dhow Cruise Dubai
Flora Creek Deluxe Hotel Apartments Dubai - Dubai - United Arab Emirates
Dubai Ticket Expert
Dubai National Insurance Building - Dubai - United Arab Emirates
Dubai Tourism Services
Office 120, Al Salam Residence - Bur Dubai - Dubai - United Arab Emirates
City Tour In Dubai
Khalid Bin Waleed St - Al Raffa - Dubai, Bur Dubai – 31219, UAE
V Hotel Dubai Curio Collection by Hilton
V Hotel Dubai, Curio Collection by Hilton - Sheikh Zayed Road - Dubai - United Arab Emirates
Gevora Hotel Dubai
Gevora Hotel - Sheikh Zayed Road - Dubai - United Arab Emirates
Royal Continental Hotel Dubai
Royal Continental Hotel - شارع -٢٧ - Dubai - United Arab Emirates
Staybridge Suites Dubai al Maktoum Airport
Staybridge Suites Dubai al-Maktoum Airport, an IHG Hotel - Dubai - United Arab Emirates
Habtoor Palace Dubai, LXR Hotels & Resorts
Habtoor Palace Dubai, LXR Hotels & Resorts - Sheikh Zayed Road - Dubai - United Arab Emirates
Grand Millennium Business Bay Dubai
Grand Millennium Hotel Business Bay - Marasi Drive - Business Bay - Dubai - United Arab Emirates
The Retreat Palm Dubai MGallery by Sofitel
The Retreat Palm Dubai - MGallery by Sofitel, East Crescent - Dubai - United Arab Emirates
JW Marriott Marquis Hotel Dubai
JW Marriott Marquis Hotel Dubai - Sheikh Zayed Road - Dubai - United Arab Emirates
Grand Mercure Hotel Dubai Airport
Grand Mercure Hotel And Residences Dubai Airport - 61B Street - Dubai - United Arab Emirates
2nd World Passenger Experience Forum – February 2024, Dubai UAE
The 2nd World Passenger Experience Forum taking place from February 12-14 February, 2024 in Dubai, U.A.E. will serve as a platform that will enable the industry to capture the immense underlying potential in aviation travel and passenger experience.
CTW Global 2023 – Dubai, 18-20 September 2023
In support of the Dubai Silk Road Initiative, CTW organizer MIE Events DMCC, Dubai, provides a comprehensive framework for organizing and managing multi-national economic development and trading platforms. The continuous support and commitment of public and private institutions for CTW ensures that the very best of the National, Traditional & Cultural industry and sectors are represented throughout the CTW UAE GLOBAL Edition & corresponding portfolios.
TDM Travel Trade Excellence Awards Hong Kong 2026
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives,
TDM Travel Trade Excellence Awards Asia 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Malaysia 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Thailand 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Middle East 2025
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Hong Kong 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives,
TDM Travel Trade Excellence Awards Malaysia 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
TDM Travel Trade Excellence Awards Middle East 2024
Introducing the TDM Travel Trade Excellence Awards, a prestigious awards programme recognising the pinnacle of excellence in the travel industry. With a keen focus on honouring the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives, the TDM Travel Trade Excellence Awards programme aims to spotlight key players that consistently redefine industry standards and elevate customer experiences.
National Day Celebrations
Several hotels and tourist attractions are preparing uniquely to celebrate the UAE National Day. The day is celebrated on 2