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Novotel & ibis Styles Manila Araneta City affirm leadership in customer service and sustainability
Novotel Manila Araneta City continues to raise the bar for Philippine hospitality on the global stage, proving that true excellence lies in delivering both exceptional guest experiences and responsible, sustainable operations. Fresh from being named the 2024 LISTeN Program Champion in the midscale market category for the third time, the hotel once again reaffirms its leadership in personalized service, guest listening, and satisfaction. At the same time, Novotel and ibis Styles Manila in the City of Firsts jointly received the prestigious Green Key Certification, an international recognition of their steadfast commitment to environmental stewardship and eco-conscious hospitality practices. These twin milestones highlight not only the hotels’ ability to anticipate and exceed guest expectations but also their dedication to protecting the planet for future generations. As Accor general manager for the Philippines (PME) Maria Manlulu-Garcia puts it: “At Novotel Manila Araneta City, our guests remain at the heart of what we do. This recognition reflects the unwavering dedication of our team throughout the years, who go above and beyond each day to deliver outstanding hospitality and create unforgettable moments for every guest.” Cluster director for reservations Anne Cruz added: “This distinction is a testament to the trust our guests place in us and the dedication of our entire reservations and guest service center team. Earning the title of LISTeN Champion once again challenges us to continue setting new benchmarks in service excellence and to deliver memorable experiences with every stay.” As Novotel Manila Araneta City celebrates this recognition, it reaffirms its dedication to setting new benchmarks in guest listening, personalization, and world-class service solidifying its position as a leader in the hospitality industry. A champion for exemplary service Novotel Manila Araneta City has been hailed the 2024 LISTeN Program Champion in the midscale market category. With an impressive average score of 97.23 percent, surpassing its own record from last year, the hotel continues to represent the Philippines on the global stage, securing its third championship title following victories in 2019 and 2023. The LISTeN Program, AccorHotels’ signature quality program, evaluates hotels based on five key pillars: client recognition, needs qualification, client stay information, personalized proposition, and overall guest experience. Its principles emphasise guest-centric service, seamless communication, and tailoring every stay to meet unique customer needs. Behind this success is Novotel Manila’s commitment to innovation and guest satisfaction. From well-appointed rooms and vibrant social spaces to world-class dining options, the hotel continues to redefine hospitality in the midscale segment. By combining world-class service with a greener, more sustainable future, Araneta Hotels Inc continues to set new benchmarks for hospitality in the Philippines and strengthens its place as a leader in the global industry.
Canopy by Hilton Makati to Debut in Manila with 400 keys by 2026
Left to right: Maria Ariizumi, vice president, Development, South East Asia, Hilton; Clarence Tan, senior vice president, Development, Asia Pacific; Mariana Zobel de Ayala – Senior Vice-President, Leasing and Hospitality Ayala Land, Inc.; and George Aquino – President and CEO, Ayala Land Hospitality Hilton and Ayala Land Hospitality have announced the signing of Canopy by Hilton Makati in Metro Manila, an economic and cultural gateway to major financial institutions, multinational companies and vibrant street life. Scheduled to open in 2026, Canopy by Hilton Makati will rise above the bustling One Ayala development, a new landmark development where culture, creativity, and commerce converge in Makati’s most vibrant neighborhood. Canopy by Hilton is known for stylish, locally-connected stays that reflect the spirit of the locale. With more than 40 hotels open across 14 countries and territories and more than 40 more in the pipeline, each Canopy hotel is different by design, thoughtfully tailored to its setting. Canopy Makati carries that spirit forward with a perspective that’s rooted in warm hospitality, full of energy, and infused with modern design and a bold perspective. “Introducing our Canopy brand to the Philippines is a significant milestone, especially in such a vibrant junction in the heart of Makati. Metro Manila is ripe for a fresh perspective on hospitality, and we believe Canopy’s lifestyle approach will resonate with both local and international guests. This launch also marks the beginning of a meaningful partnership with Ayala Land Hospitality, who are passionate stewards of the Canopy vision,” said Maria Ariizumi, Vice President, Development, South East Asia, Hilton. Spanning 24 storeys and 400 stylishly designed rooms and suites, the hotel will feature a mix of sleek urban escapes to spacious suites blending contemporary comfort with materials and artwork inspired by Manila’s creative and cultural scene. The hotel will also become a new hub for the city’s social and food scene. Locals and guests alike can explore a destination restaurant, rooftop bar with skyline views, and hidden speakeasy that channels Manila’s eclectic energy. More than just places to dine and drink, these spaces will play host to Manila’s creative pulse. From DJ sets to stylish social events and modern cultural activations, Canopy by Hilton Makati will be a gathering place where the city comes to life. Guests can unwind at the pool deck or recharge at the hotel’s high-performance gym with top-tier equipment and engaging group classes. For gatherings that break the mold, Canopy Manila’s reimagined meeting spaces draw on local creative inspiration for meetings and offsites or weddings and celebrations that are as vibrant and memorable as the city itself. “The Philippines continues to shine as a vibrant and dynamic destination, celebrated for its rich cultural heritage and warm, welcoming people, making it an ideal setting for the Canopy experience. Makati has long been—and will remain—a favorite among travelers seeking a mix of urban sophistication, culture and lifestyle experiences,” said Alexandra Murray, Area Vice President and Regional Head of South East Asia, Hilton. “We’re thrilled to team up with Hilton to bring Canopy’s vibrant spirit to Manila,” said Ayala Land Hospitality President and CEO George Aquino. “It’s not just about adding rooms—it’s about creating stays that spark curiosity and celebrate Filipino creativity. This exciting collaboration brings us closer to our goal of shaping the Philippines into a must-visit destination, one unforgettable stay at a time.” Canopy by Hilton hotels participate in Hilton Honors, the award-winning guest-loyalty program for Hilton’s 24 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, exclusive member discounts, free standard WiFi and the Hilton Honors mobile app.
SIA Engineering Company Limited to begin operations at Manila’s NAIA next month
Singaporean aircraft maintenance, repair, and overhaul (MRO) provider SIA Engineering Company Limited (SIAEC) is expanding its presence in the Philippines through its local subsidiary, SIA Engineering (Philippines) Corporation (SIAEP). SIAEP will begin operations at the Ninoy Aquino International Airport (NAIA) by September 2025. SIAEC’s entry into Manila's largest aviation hub stands to benefit not only local carriers, but the broader aviation industry as it opens up more opportunities for skills development, knowledge transfer, and jobs in aircraft maintenance. New NAIA Infra Corporation (NNIC) president and chief executive Ramon S Ang said of this: “This is a big boost for NAIA and for Philippine aviation. We welcome SIAEP and look forward to working closely with them to improve support for airlines operating here.” From Clark to Manila A trusted MRO provider already operating out of Clark, SIAEP is the Philippine subsidiary of SIAEC, which is majority-owned by the Singapore Airlines Group. Known for supporting many of the world’s top airlines, SIAEP’s decision to expand to NAIA reflects growing confidence in the airport’s ongoing improvements and its potential to become a stronger hub for aviation services. The presence of SIAEP at NAIA will help provide faster aircraft turnaround and improved technical support, benefitting both airlines and passengers. Meanwhile, other major MRO companies have also expressed interest in establishing a presence at NAIA. With more players coming in, airlines will have more choices, leading to better service options and greater overall efficiency. Ang remarked: “This is part of our broader push to raise NAIA’s standards and make it a better, more reliable gateway not only for travelers, but for the aviation industry as a whole.”
2GO Travel’s Manila-Siargao route sets sail in October 2025
Philippine domestic passenger ship and ferry operator 2GO Travel will launch a Manila-Siargao route that sets sail from 20th October. Operated using the 1,900-passenger vessel Saint Francis Xavier, the weekly trip will depart Manila every Monday and arrive in Siargao the next day. Fares for the 28-hour voyage will range from PHP2,000 for super mega value accommodation. Filipino hospitality on board According to 2GO Travel business unit head Francis Chua: “We have a very big ship and a welcome dance will greet the passengers to showcase the hospitality and warmth of the Filipinos. It will be like being on an international cruise ship: a world-class experience that would give comfort to our sea travellers,” Ship amenities include a salon and spa, dining halls, a café, souvenir stalls, nightly live band, karaoke rooms, an arcade, and a clinic. Chua added that 2GO Travel is working with the Philippine Ports Authority, Maritime Industry Authority and the Philippine Coast Guard to identify more potential routes. He concluded by saying: “For now, we are focused on the Manila-Siargao route.”
NAIA Terminal 3 in Manila to undergo power maintenance on 15th July
The New NAIA Infra Corporation (NNIC) announced a power maintenance break at Terminal 3 of Manila’s Ninoy Aquino International Airport (NAIA) beginning tomorrow, 15th July. The scheduled maintenance check will run from 10:00 pm local time on the 15th to 2:00 am local time on Wednesday, 16th July. In an advisory released earlier today, 14th July, NNIC management stated: "This is part of ongoing efforts to keep NAIA safe, reliable, and operating at its best. We will do our best to keep any inconvenience to a minimum.” Travellers have been advised to plan their trips accordingly. An urgent necessity Although backup generators would support critical systems, brief disruptions are expected in elevators, escalators, baggage handling systems, air conditioning, lighting, and electrical outlets. Previously, the NNIC also put the terminal on maintenance break on 29th May, resulting in the unavailability of some boarding bridges for at least four hours. The scheduled maintenance is part of the NNIC’s ongoing drive to improve service quality at the country’s primary international air hub. It may be recalled that in September 2022 at least 31 flights were delayed when power outage hit Terminal 3, resulting in the disruption of operations, manual check-in and loading of baggage, and longer processing at immigration counters. In June 2023, another power interruption hit the same terminal, causing the cancellation of seven flights as well as long queues at immigration.
ibis Styles Manila Araneta City introduces The Style Curators
ibis Styles Manila Araneta City recently launched a pioneering creative movement in Manila’s City of Firsts: The Style Curators. The programme kicked off on Saturday, 5th July, with Palette & Patterns, a guided painting session held at Le Bistro at Gateway Mall 2. ibis’ first-ever Style Curator, self-taught artist John Salcedo, led the session which highlighted his vibrant work which blends nature, heritage, and community themes. More than just a localised brand programme, this marketing communications initiative is a bold celebration of artistry, community, and self-expression. It’s an initiative where emerging creatives, especially the young and upcoming creative minds with a passion for art, design, and storytelling, can flourish. Empowering a creative new generation The Style Curators series is designed to empower emerging artists across the metro in order to cast the spotlight on the next generation of visionaries. These are those who dare to dream, design, and explore whether it’s through visual arts, multimedia, fashion, or performance. These artists aren’t just creators: they’re changemakers shaping the evolving identity of Manila’s cultural landscape. Initiated in partnership with Studio ArtFix, The Style Curators programme features a rotating series of workshops, artist residencies, exhibitions, and creative labs that offer emerging talents not only a platform but also a community of support. As such, it is a purposeful initiative at its core, empowering individuals whose works are rooted in culture, compassion, and meaningful impact. According to cluster marketing head Erwin Dona III: “The Style Curators program shines a spotlight on Manila’s rising generation of creative leaders: visionaries who are boldly reshaping the city’s rich and diverse art scene, from visual to multimedia to performance art.” Dona added that ibis Styles Manila Araneta Center doesn’t just offer creatives a platform, but also a true creative playground. He explained: “Whether it’s the inviting French charm and refined comfort of Le Bistro, the dynamic pulse of our coworking spaces, or the intimate vibe of our StrEATs private dining rooms, each corner of our space is designed to inspire, spark imagination, and connect to visionary talents. It’s here that bold ideas are born and artistic energy thrives powered by community, collaboration, and style. As our very own property embodies the core DNA of the ibis Styles brand: a home for diverse and free-spirited creators.” Coming up The Style Curators shifts its creative spotlight to Jethro Medina, aka Pintang Gala, with his workshop Strokes & Totes at the strEATs Coworking Café. Medina’s session promises a colorful, hands-on experience where guests will paint their own tote bags under the artist’s guidance. A multi-awarded Filipino artist and founder of both Studio ArtFix and Pintang Galà Studio, Medina is known for blending mixed media, expressive painting, and outreach education to bring art closer to everyday people. His approach invites participants to explore both their creativity and personal narratives in an inclusive, community-driven setting. Next month, renowned calligrapher Gabiee Arboleda will host an elegant Calligraphy Workshop at strEATs Private Dining, while multi-disciplinary artist Nomer Husain will lead a Coffee Painting session at Le Bistro Deli Atelier in September to showcase a unique and aromatic approach to art. October introduces Portraits in Clay with sculptor Ken Sioson comes in October, an engaging tactile workshop on the basics of sculpting expressive busts. The series draws to a grand finale in November with a collaborative Oil Portraiture workshop featuring both Jethro Medina and Nomer Husain that serves as a deep dive into traditional portrait painting techniques in an intimate creative setting. With each event thoughtfully designed to spark self-expression and artistic dialogue, ibis Styles Manila Araneta City invites everyone, especially the modern thinkers seeking creativity, connection, and purpose, to be part of this extraordinary journey. Whether you’re a seasoned artist or just looking for a fresh way to unwind, The Style Curators offers a beautiful opportunity to learn something new, make meaningful connections, and carry your art with pride.
Philippine Airlines to offer five weekly flights on its Manila-Seattle route
Philippine Airlines (PAL) announced an increase in flights between Manila and Seattle later this year. The Philippine flag-carrier will increase the frequency to five weekly flights from the current thrice-weekly service from 25th November. Coming just one year after the Manila-Seattle route was launched in October of last year, this expansion reflects the growing appeal of the airline’s non-stop route to Seattle. Currently, this route is the only direct airline link between the Philippines and the U.S. Pacific Northwest. Airline president Richard Nuttall said: “Our decision to increase frequencies to Seattle highlights the importance of the US market to the Philippine Airlines global network, and in particular the great value of Seattle as a gateway, not just to the Washington and Oregon areas, but to cities across the United States that we can now serve through our ongoing partnership with Alaska Airlines.” Nuttall added that PAL is focused on developing the market as a way of helping Americans plan their vacation trips to the Philippines and other Asian countries, opening up more opportunities for businesses to build up commercial activities, and enabling Filipino-Americans to have more frequent reunions with their families back home. A new schedule PAL will introduce new Tuesday and Thursday departures from Manila and Seattle from 25th November, for flights operating every Tuesday, Wednesday, Thursday, Friday and Sunday. Thanks to the increased number of flights, travellers gain greater flexibility to structure their travel plans, with more dates to choose from. These flights offer seamless and convenient connections to PAL’s extensive network across the Philippines, Southeast Asia, North Asia, and Greater China, as well as to numerous US destinations via Alaska Airlines, PAL’s service partner. PAL and Alaska Airlines currently have a frequent flyer partnership that expands travel opportunities for loyal customers. The Alaska Airlines hub at Seattle-Tacoma International Airport is recognized as the largest airline hub on the entire U.S. West Coast. Ongoing development The planned expansion aims to meet growing travel demand to and from the US West Coast and beyond, as part of a long-term investment by PAL to develop business and tourist travel flows between the United States and the Philippines. With Seattle, PAL now serves eight destinations in North America, offering nonstop flights to New York, Los Angeles, San Francisco, Vancouver, Toronto, Honolulu, and Guam. Also, this increase in flights significantly boosts the airline’s cargo capacity of up to 40 tonnes per week between Manila and Seattle.
Belmont Hotel Manila promotes sustainable culture through “Paghabi at Kape”
Belmont Hotel Manila recently launched a cultural initiative titled Paghabi at Kape which highlights Filipino artistry, tradition, and sustainability. Launched at the hotel’s Cafe Belmont, the initiative is a partnership with Jeannie Laccay of Aruga Handwoven and SGD Coffee. Belmont’s cluster general manager Sonny Alvaro said of the event: “This is more than a cultural activity. Paghabi at Kape is our way of honoring traditions while weaving together sustainability, identity, and community.” Hotel director of operations Mayann Malapote declared: “We’re celebrating more than just beautiful woven pieces. We’re celebrating culture, collaboration, and meaningful conversations over two things that bring people together: fabric and coffee. At Belmont Hotel Manila, we believe in giving space to stories that matter and this event is one of those moments.” Likewise, Aruga Handwoven’s Laccay shared: “The work we do is more than a livelihood: it’s a responsibility. Our weaves carry the spirit of our ancestors. Every thread is a story, and every design is an echo of the past.” Philippine speciality coffee advocate Rich Watanabe added: “We’re proud to share our traditions here. Our dances, crafts, and coffee tell the story of who we are. Through Paghabi at Kape, we get to keep that story alive and pass it on.” A special exhibition of Aruga Handwoven textiles will be on display and available for purchase at Belmont Hotel Manila until 30th July, with all proceeds going towards the weavers of Nueva Vizcaya whilst preserving their cultural heritage. Not just another exhibition More than just a cultural showcase, Paghabi at Kape reflects Belmont Hotel Manila’s commitment to sustainable hospitality, cultural preservation, and community empowerment. The event also cast the spotlight on the slow fashion movement which encourages mindful consumption and appreciation for Filipino indigenous crafts. The primary focus of the event was the indigenous Isinay weaving of the women of Nueva Vizcaya who are being supported by Aruga Handwoven. These textiles reflect the rich heritage of the Bugkalot hunters, showcasing traditional patterns and stories passed down through generations. To further elevate the cultural experience, dancers from Mountain Province performed traditional tribal dances, offering guests a dynamic and soulful glimpse into Cordilleran heritage. Guests also enjoyed freshly brewed SGD Coffee from Sagada, which is known for its high-altitude Arabica beans cultivated through sustainable and ethical farming practices. SGD’s advocacy for local farmers perfectly aligned with the event’s mission of inclusive growth.
Philippine Airlines begins Manila – Da Nang service
Philippine flag carrier Philippine Airlines (PAL) officially commenced its thrice-weekly direct services between Manila and Da Nang, Vietnam yesterday, 1st July. Flight PR 585 Manila-Da Nang is scheduled every Tuesday, Thursday and Saturday at 11:10 am, arriving in Da Nang at 12:45 pm. The Da Nang-Manila flight PR 586 flies every Tuesday, Thursday and Saturday at 1:35 p.m., arriving at the Ninoy Aquino International Airport at 5:10 p.m. The airline plans to add more flights to the schedule by November of this year. Bridging nations through flight According to Vietnamese ambassador to the Philippines Lai Thai Binh: “This flight is more than a connection between two cities. It’s a bridge between our people, cultures, and shared dreams.” Lai added that the timing of the launch was significant as the strategic partnership between the Philippines and Vietnam marks its tenth anniversary this year, and 2026 will see the 50th anniversary of Philippines-Vietnam diplomatic relations. Tourism undersecretary Shahlimar Hofer Tamano represented the Department of Tourism at the send-off ceremony, and pointed out how the direct connection corresponds to the growing demand for accessible and enriching tourism experience as Vietnam continues to rise as one of the most visited destinations by Filipino travelers, and the Philippines also welcomes more visitors from Vietnam. Three routes to Vietnam For his part, PAL president Richard Nuttall declared: “We now fly three routes into Vietnam. That speaks of the solid bond of friendship that unites the Filipino and Vietnamese people.” Currently, PAL offers 24 weekly nonstop flights to Da Nang, Ho Chi Minh City, and Hanoi, including three weekly flights that connect Cebu to Ho Chi Minh City. For the Da Nang flights, PAL flies Airbus A321 airliners that can accommodate 199 passengers.
New NAIA Infra Corporation notes rising number of international flights at Manila’s main air hub
The New NAIA Infra Corp. (NNIC) reported a steady increase in new international flights at the Philippines' primary air hub as of today, 1st July. The NNIC report also noted a growing number of carriers offering services via Manila’s Ninoy Aquino International Airport (NAIA). This came shortly after national flag-carrier Philippine Airlines launched direct services to Da Nang. Prior to this, leading low-cost carrier Cebu Pacific was the first to launch the nonstop flight to the Vietnamese city in December 2023. Quick wins In a media statement, NNIC president Ramon Ang declared: “We are scoring quick wins where we can by improving systems, facilities, and passenger flow. The results: we are now able to accommodate more flights and reduce congestion at the terminals.” International carriers such as Air France, Air Canada, and Vietjet Airlines began operating new routes via the country's main gateway. So far, the recently-launched direct services at NAIA include flights to Seattle (USA), Brisbane (Australia), Paris (France), Sapporo (Japan), and Vancouver (Canada). Cebu Pacific has also begun offering direct flights to Chiang Mai, Thailand, providing more options amid rising demand. NNIC officials advised that travellers could expect more international flights via NAIA throughout the remaining months of the year, with Air India launching direct services to New Delhi in October and United Airlines adding a second daily service to San Francisco. They added that these developments show how ongoing efforts to modernize and streamline operations are helping NAIA support this growth. A number of abandoned aircraft have likewise been removed from the airside, freeing up parking space and improving aircraft turnaround and ground movement. NNIC is also in the process of upgrading check-in and baggage handling equipment to speed up the process.
Savoy Manila
Savoy Hotel Manila, Andrews Avenue, Pasay, Metro Manila, Philippines Philippines
Hilton Manila
Hilton Manila, Newport Boulevard, Pasay, Metro Manila, Philippines Philippines
Dusit Thani Manila
Dusit Thani Manila, Epifanio de los Santos Avenue, Makati, Metro Manila, Philippines Philippines
Okada Manila
Okada Manila, New Seaside Drive, Parañaque, Metro Manila, Philippines Philippines
Seatrade Cruise Asia – November 12-13, Shangri-La The Fort. Manila. The Philippines
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