customer experience
Airlines and Aviation
AIA Singapore to devise talent development programme with Singapore Airlines Academy
Health insurance provider AIA Singapore announced today, 1st September, that it has engaged Singapore Airlines Academy, the training arm of Singapore Airlines, to develop a curated talent development programme.
Guest Column
Latest Customer Service Trends in the Travel Industry
In today’s world, customer experience has become a critical aspect of every business. The travel and hospitality industry is no
Global
Top seven travel trends, 2023 from Hotelbeds
The appetite for travel shows no signs of slowing down at Hotelbeds as the company is expecting growth of 30% above 2022 levels over the next 12 months but new trends are emerging as consumers not only seek new experiences but also ways to make their trips easier and hassle-free.
Asia
Communication Mischief
What if every time you had to figure out all of the things that you needed to do, you had
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