disruption
AI in Travel: Where are we at as of September 2024
For a little over a year now, I’ve been reporting weekly on all the developments happening with AI within the
What Delta is doing to make things right for customers impacted by CrowdStrike disruption
Following the CrowdStrike outage and resulting operational disruption, Delta is continuing to offer several customer-focused options to ease the travel experience and make things right.
Wizz Air’s agreement with the CAA and what this means for customers
Last week, Wizz Air announced it signed a deed of undertaking with the Civil Aviation Authority. As part of the agreement, Wizz Air committed to re-look at welfare claims it received following flight disruptions.
Surge in UK demand for airline and travel refunds as disruption hits the industry
Analysis from BR-DGE reveals UK online search volumes for travel refunds increased 17.9% in the seven day period up to Friday 21st July as the airline industry saw elevated disruption and cancellations.
Air New Zealand introduces measures to ease the pain and create certainty for disrupted passengers
With the airport reopened and international flights now underway, Air New Zealand is focusing its efforts on getting the 9,000 disrupted passengers around its network back into the skies – and easing the financial pressure on customers as it does so.
8% of regional executives confident in tackling disruption forces
Most executives in the United Arab Emirates and Kingdom of Saudi Arabia (78%) are confident in their company’s ability to withstand disruptive forces as per AlixPartners.
Be a Freak – Traits of a Fearless Entrepreneur #24 of 25
I am reading Chris Brogan’s new book, the Freaks Shall Inherit the Earth. The book’s tag line is Entrepreneurship for Weirdos,
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