Frank Tampert
Asia
South Korea’s Lotte Hotels and Resorts shifts to Sabre SynXis Central Reservations System
Lotte Hotels and Resorts announced that Sabre Hospitality technologies now make up its primary reservation platform.
Global
Telephone channel is still king for hotel bookings
With the advent of the latest technology and AI-powered chatbots, use of mobile bookings and other reservation options are becoming popular in hotels. Some hotels have stopped paying any attention to the phone calls they receive and the bookings they sell through them.
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