internet
Consumer
NYC start-up keeps customer care real on chat, social and mobile
Bad travel and hospitality services. Scripted customer care messages. Slow assistance. Mix them all together with social media, and you
Technology
Pocket translator to open opportunities for Chinese travel
Travellers from mainland China took more than 62 million outbound trips in the first half of 2017 with an increase in
Join The Community
- WTM London 2026 Day 2 points out why true hospitality demands active listening
- Chatrium Phuket Rawai opens, bringing a new expression of Thai hospitality to Phuket
- British Airways expands winter schedule with new routes
- British Airways partners with Viva for expanded routes
- The Postcard Hotel expands to Nepal with new retreat
Join The Community