Mark Ridley

.industry_inspiring_main .slick-prev::before{--wpr-bg-f58f32e7-cc31-46c2-a24d-2e86b1bb6ae8: url('https://storage.googleapis.com/stateless-www-live-traveldailymedia/2025/03/438a2182-arrow-left-long-line.svg');}.industry_inspiring_main .slick-next::before{--wpr-bg-e1bd8b97-fcb8-40e4-a929-cb593abc70cf: url('https://storage.googleapis.com/stateless-www-live-traveldailymedia/2025/03/2d7d3c1b-arrow-right-long-line-1.svg');}.slick-loading .slick-list{--wpr-bg-6eb26cf1-94cf-42b3-b3f1-013721e6a82a: url('https://www.traveldailymedia.com/wp-content/themes/astra-child/css/ajax-loader.gif');}.elementor-922752 .elementor-element.elementor-element-514332e9:not(.elementor-motion-effects-element-type-background), .elementor-922752 .elementor-element.elementor-element-514332e9 > .elementor-motion-effects-container > .elementor-motion-effects-layer{--wpr-bg-e5845245-dfb4-424c-bcf9-e92ba6392914: url('https://storage.googleapis.com/stateless-www-live-traveldailymedia/2025/04/b6cbcabc-rectangle-230.png');}

Mark Ridley

How the COVID-19 crisis highlighted the importance of customer service

Most Read

Stay Connected

101K

3.9K

1.7K

19.9K

0.2K

Partner Content

More Than a Layover — How Taoyuan International Airport Is Redefining the Travel Experience

Island Escape by Burasari – A Thoughtful Retreat Where Hospitality Feels Personal

Centara launches Nepal resort as mountain tourism surges

Pattaya Marriott Resort and Spa puts a new spin on Jomtien’s beachfront appeal

Links

Markets

Sector

News Tips

Advertise With Us

TDM Newsletters