NYC

Bad travel and hospitality services. Scripted customer care messages. Slow assistance. Mix them all together with social media, and you have a potential customer service hot spot for travel…

Jet2’s Christmas flights and packages to New York are to return this year following their popularity in previous years. The airline, and tour operator arm Jet2holidays, will offer the…

New York City still received a record number of tourists during 2012 despite the effects of Hurricane Sandy. The city actually posted a 2.1% increase in visitors last year compared to 2011,…