Rajesh Dogra
Air India becomes the first Indian airline to introduce in-flight Wi-Fi internet on domestic flights
Starting 1 January 2025, in-flight Wi-Fi services available on all flights operated by Air India’s A350, B787-9 and select A321neo aircraft.
Air India extends ‘Vista Stream’ in-flight entertainment service to narrowbody aircraft
Air India, India’s leading global airline, has extended its wireless inflight entertainment service, Vista Stream, to its narrowbody fleet, ensuring uninterrupted entertainment for guests.
Air India enhances customer support with multilingual service
Air India, India’s leading global airline, has introduced seven new languages to its round-the-clock customer support services
Air India introduces ‘Vista’
Air India recently launched its wireless inflight entertainment (IFE) service, Vista, across the existing wide-body fleet* to provide customers with uninterrupted entertainment until the retrofit. Following this, Vista will also be available on narrow-body aircraft.
Air India international passengers can now avail check-in & baggage drop service at select Delhi metro stations
Air India has collaborated with Delhi Metro Rail Corporation (DMRC) and Delhi International Airport (DIAL) to facilitate check-in for international travellers at two metro stations in Delhi - New Delhi and Shivaji Stadium.
Air India augments customer care with 5 new centres globally
Air India, India’s global airline, has deployed five new contact centres, offering round-the-clock assistance to its customers worldwide.
Air India’s virtual travel assistant is now on WhatsApp
Air India, India’s leading global airline, has now extended access to its Generative AI-powered virtual travel assistant, AI.g, on WhatsApp.
Air India’s fogcare initiative to help passengers affected by fog delays this winter
Air India, India’s leading global airline, announced that passengers flying to and from Delhi IGI airport during the winter season will be allowed to reschedule or cancel their bookings at no extra cost if their flight is likely to be affected by major fog delays
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