Farnek, a leading facilities management company in the UAE, has observed a significant rise in the outsourcing of entire hotel departments, moving away from the traditional model of supplementary staffing. This shift comes as hotel owners and operators in the UAE reassess the cost and efficiency of in-house operations due to ongoing disruptions in air connectivity and regional instability.
Historically, hotels maintained core teams for maintenance, housekeeping, and guest services, supplementing with facilities management (FM) partners during peak periods. However, many are now opting to transfer entire departments to specialist providers. This change allows hotel management to focus on maximising room and food and beverage (F&B) revenue whilst enhancing guest experiences.
In the first half of 2026, Dubai hotels experienced a 30.3% decline in occupancy levels and a 7% drop in average daily rates, according to consultancy Cavendish Maxwell. Labour costs per occupied room also rose by 12.8% in 2025, as reported by HotelData. These financial pressures have prompted hotels to explore outsourcing as a viable solution.
Tamer Bishay, Director of Business Development at Farnek, stated, “Market dynamics have pressed hotels to look in detail at the benefits of outsourcing. Many are looking to outsource entire departments, where we take responsibility for the outcome, allowing them to concentrate on their core business.”
Farnek's advanced technology, including platforms like CAFMTEK and HITEK AI, supports this trend by offering comprehensive solutions for maintenance, energy optimisation, and housekeeping. The company has secured over $21.8 million (AED 80 million) in hospitality contracts across 2024 and 2025, deploying more than 700 hospitality staff across client properties. As hotels continue to navigate economic challenges, outsourcing entire departments may become a standard practice in the UAE hospitality sector.
This story was selected and published by a human editor, with content adapted from original press material using AI tools and checked by the editor before publication. Spot an error? Report it here.
