The simple gesture of offering a warm DoubleTree cookie to guests upon check-in has become synonymous with the warm welcome and CARE (Creating A Rewarding Experience) service culture of DoubleTree by Hilton. To celebrate the brand’s 50th Anniversary, the recently opened DoubleTree by Hilton Phuket Banthai Resort is marking this significant milestone locally by taking the experience a step further with a first-of-its-kind cookie suite experiential package.
The bespoke package will be accompanied by a range of benefits that will allow guests to enjoy an immersive retreat in the brand’s newest tropical resort destination, available for a limited-time only, until 31 December 2019.
As part of the cookie suite package, guests can book to stay in the unique cookie-themed King Deluxe Suite which has a separate living area with a dedicated cookie bar decked out with freshly baked cookies, a neon cookie sign and a special flat-lay photography corner for photo enthusiasts.
Cookie-scented candles and body-scrub bath amenities extend the experience into the bathroom, while customised cookie bathrobes and cookie plushies for the young ones make for exclusive turndown amenities. Guests staying at the Cookie Suite will also receive an exclusive beach kit that comes with a cookie-designed beach umbrella and towels to protect them from the heat of the sun as they enjoy time in the sand and sea at Patong Beach, directly across the resort.
“We have always welcomed our guests at DoubleTree by Hilton with our signature, warm chocolate chip cookies. Now, we have gone a step further to build a fun and experiential lifestyle destination around it, suitable for all ages. More than just a delicious treat, the DoubleTree Chocolate Chip Cookie represents our constant dedication to our guests and the thoughtful touches that ensure they feel special and cared for throughout their stay in Phuket,” said Tim Tate, general manager at DoubleTree by Hilton Phuket Banthai Resort, Thailand.