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Qantas Enhances Travel Experience for Festive Season

As the holiday season approaches, Qantas is set to deliver an upgraded travel experience for its customers, marking one of the busiest festive seasons on record. With millions of travellers set to fly, Qantas has unveiled a series of exciting initiatives to ensure a memorable journey for everyone. Festive Fleet In the spirit of Christmas, Qantas has introduced its festive fleet, featuring the QantasLink Q400 ‘Dasher-8’ and Boeing 737 ‘Roo-dolph’ adorned with Christmas livery. Throughout December, passengers on these aircraft will earn double points as part of various surprise and delight initiatives. Additionally, a Qantas Freight A321 aircraft, decorated with ‘Santa’s Freight’ livery, will transport thousands of presents and festive fare across the country. Customer Experience Enhancements Several customer experience enhancements are rolling out in time for the festive season, including new seasonal international first and business inflight menus, a refreshed First lounge menu, and an updated beer offering across the network. Catriona Larritt, Qantas Group Chief Customer and Digital Officer, expressed her excitement: “We know our customers, especially the youngest ones, love flying on our special festive aircraft, and we are delighted they are returning in 2024. Our teams have been working hard over several months to prepare our operations to be ready to help millions of customers see their family and friends throughout the holiday season.” Seasonal Menus and Refreshments The new seasonal inflight and lounge menus, designed by Qantas’ Creative Director of Food, Beverage and Service Neil Perry, will feature premium Australian producers such as Margra Lamb, Glacier 51 Toothfish, Wollemi Duck, Coppertree Farms Butter, and Skull Island King Prawns. In a major overhaul of the beer range, several Qantas lounges are now stocked with James Squire ginger beer and a variety of local independent beers, including Hawke’s lager in Sydney, Straddie Amity Pale Ale in Brisbane, Bentspoke Crankshaft IPA in Canberra, Gage Roads Single Fin Summer Ale in Perth, and Stomping Ground Big Sky Hazy in Melbourne. Customer favourites like Stone and Wood and Cooper’s Pale Ale are available inflight and in the lounge. The Qantas inflight cocktail program is also expanding with a new onboard Bloody Mary mixture and the Qantas Aviation Spritz, created by Curatif using Four Pillars Rare Dry Gin and Regal Rogue Daring Dry. This refreshing cocktail will be served across international economy and premium economy cabins. Festive Fare and Surprises In the days leading up to Christmas, traditional festive fare with all the trimmings will be served in selected domestic and international lounges, accompanied by a Qantas signature Christmas cocktail. This initiative is part of a range of enhancements to the customer experience, including airport activations and surprise gifts for customers, which will be revealed in the coming weeks. Inflight Menu Highlights First Class: Australian tasting plate with saltbush-crusted goats cheese, lamb prosciutto, dukkah olives, piccalilli, and bush tomato relish Seared Glacier 51 toothfish with sugar snaps, snow peas, and lemon Coratina extra virgin olive oil pannacotta with toasted almond praline Business Class: Vegetable rendang with fragrant rice, cashews, and spicy pickles Roast chicken thigh cutlet with charred broccolini, feta, olive, and almond dressing Braised Margra lamb shoulder with rosemary potatoes, honey glazed carrots, and crushed minted peas Summer Lounge Menu and Christmas Treats First Lounge: Breakfast salad with quinoa, roast tomatoes, avocado, poached egg, corn, pepita, and chili salsa Salad of buffalo mozzarella with heirloom tomatoes, basil, balsamic vinegar, and extra virgin olive oil All Lounges: Qantas Signature Christmas Cocktail: a spritz with vodka, cherry brandy, and a bespoke strawberry Christmas syrup Festive treats such as roast turkey rolls, fruit mince pies, Christmas gingerbread, and Christmas ice-creams With these enhancements, Qantas ensures that travellers will have a festive and memorable holiday journey. For more information, visit the Qantas website or contact your travel advisor.

Appointments

Loganair appoints Natalie Bush as the new Chief Operating Officer from December 2024

Natalie Bush Loganair has appointed Natalie Bush as Chief Operating Officer (COO) and Accountable Manager. Natalie, who is currently the UK Director and Accountable Manager for TUI Airways, will join Loganair as part of its Executive Committee in December 2024, and will report to the CEO, Luke Farajallah. She will also be joining the Board Safety Review Committee, reporting directly to the Loganair Chairman James Drummond on matters relating to airline safety and safety culture. Natalie has had an impressive career to date, which commenced with several years in the Royal Navy as a Warfare officer, before she joined Flybe as a pilot, initially flying the BAE146, and the Embraer 195. Her flying career progressed to see her achieve a command on the Q400 fleet at the same time as taking on management roles, ultimately leading to being appointed as Director of Safety and Security for the airline until 2019, when she left to join Specialist Aviation Services (now Gama Aviation) as COO. Following a successful time in the rotary sector delivering helicopter and maintenance services to the UK air ambulance industry, she then returned to the airline sector with TUI Airways. Natalie will assume leadership for all operational and service delivery areas including the pilot, cabin crew and airport workforce groups across Loganair. She will also be responsible for ground handling, safety, security, and compliance, as well as for the network operations teams. She will additionally lead industrial relations across the front-line areas. Luke Farajallah, CEO, Loganair, said: “We are extremely happy to have been able to attract one of the most talented rising stars of the aviation sector, whose career is going from strength to strength, to the UK’s largest regional airline. Natalie makes a huge impact wherever she goes, and she thoroughly deserves this hugely important and exciting leadership opportunity at Loganair. We are looking forward to her arrival later this year.”    

Airlines and Aviation

Alaska Airlines and ZeroAvia developing world’s largest zero-emission aircraft

 Credit: Joe Nicholson-Alaska Airlines Alaska Airlines has presented a Dash 8 Q400 regional turboprop to ZeroAvia that will be retrofitted with a hydrogen-electric propulsion system in an effort to expand the reach and applicability of zero emissions flight technology. At an event, held at ZeroAvia’s Paine Field research and development site, the companies were joined by high school students from Raisbeck Aviation High School, Washington State Governor Jay Inslee, Congresswoman Suzan DelBene and Snohomish County Executive Dave Somers to participate in the formal handover of the 76-seat Q400 aircraft that will be developed by ZeroAvia, the U.S.-headquartered leader in designing and building zero-emission, hydrogen-electric aircraft propulsion systems for aircraft.  Credit: Joe Nicholson-Alaska Airlines When Alaska Airlines’ regional carrier Horizon Air retired its Q400 fleet, it reserved one of the aircraft for research and development purposes to further advance zero emissions technology for the aviation industry. The aircraft was repainted with a special livery to highlight the innovative mission of this partnership. ZeroAvia also debuted its breakthrough multi-megawatt modular electric motor system in a 1.8MW prototype configuration at the event - demonstrated with a propeller spin aboard the ZeroAvia’s 15-ton HyperTruck ground-test rig. Combined with higher temperature PEM fuel cells and advanced power electronics - both technologies that ZeroAvia is developing in-house - the leading-edge electric motor technology is one of three key building blocks for enabling commercially-relevant hydrogen fuel cell engines for larger aircraft. Credit: Joe Nicholson-Alaska Airlines "This is a great step forward in aviation innovation, to help create a new future of flight – right here at home,” said Alaska Airlines CEO Ben Minicucci. “Alaska Airlines has defined a five-part journey to achieve net zero carbon emissions long-term, but we can’t get there alone. New technologies are required to make that future possible, and we’re thrilled to partner with industry leader ZeroAvia to make new zero emissions options a reality.” Aligning ZeroAvia’s powertrain with the Dash 8-400 airframe will represent a commercially viable zero-emission aircraft with fuel cell engine technology around five times more powerful than what has been demonstrated anywhere to date. “Demonstrating this size of aircraft in flight, powered entirely by novel propulsion, would have been unthinkable a few years ago,” said Val Miftakhov, founder and CEO of ZeroAvia. “Launching this program puts us on track for a test flight next year, and accelerates our progress toward the future of zero-emission flight for Alaska Airlines and for the world at large.”  Credit: Joe Nicholson-Alaska Airlines ZeroAvia’s recent advancements clear the way for a potential flight of the Q400, also recognized as the Dash 8-400, but also demonstrate rapid progress toward certification of the ZA2000 propulsion system. ZeroAvia has already demonstrated a track-record of world-first flight testing. In January, ZeroAvia flew a retrofitted 19-seat aircraft with its prototype 600kW hydrogen-electric engine (ZA600). This followed the demonstration flight of a 250kW system in 2020, which at the time of flight was the world’s largest aircraft flown using a novel zero-emission power source. ZeroAvia’s hydrogen-electric engine uses fuel cells to generate electricity from hydrogen fuel, before using that electricity to power electric motors which turn the aircraft propellers. The certifiable ZA2000 system will include ZeroAvia’s High Temperature PEM fuel cells and liquid hydrogen fuel storage, integral to delivering the necessary energy density for commercial operations of large regional turboprops. The company has already established an engineering partnership with De Havilland of Canada, the original manufacturer of the Dash 8 family of aircraft to enable exchange of data and expertise with the airframe. In 2021, Alaska Airlines launched a partnership and invested in ZeroAvia to support the development of zero emissions propulsion technology for regional aircraft. As the fifth largest U.S. airline with a large regional network, Alaska has a unique opportunity to support the development of zero-emissions propulsion technology for regional aircraft. By establishing the viability of regional-sized aircraft, both companies will help advance zero-emissions technology across the industry. Washington State Governor Jay Inslee said: “Our state has a rich history of leadership in aerospace and we’re proud to be at the center of a technological revolution in zero-emission flight. Through innovation and partnerships like the one demonstrated today, we can help write the next chapter of aviation history right here in Washington State.” Congresswoman Suzan DelBene (WA-01) said: “As we work to meet our emissions reduction goals, we must prioritize decarbonizing the commercial transportation sector. Washington state is leading the nation in developing and deploying clean energy technologies and the Alaska Airlines-ZeroAvia partnership is a prime example. This collaboration could revolutionize the aviation industry to make our planes greener and our skies cleaner.” Snohomish County Executive Dave Somers said: “As a leader in supporting innovative industries, and as the center of aerospace manufacturing in Washington state, Snohomish County is proud to support this partnership and the development of the next generation of aviation technology, driving both job growth and environmental sustainability.”

Airlines and Aviation

The airline making money off grounded Boeing 737 MAX jets

Low-cost Airlines have a simple formula for success: fill as many seats as possible, fly as many hours as possible, and maintain a young fleet. SpiceJet, India's budget carrier, is taking a different approach to increase revenue: it is not flying. SpiceJet Ltd has not flown any of its Boeing Co 737 MAX jets in over 27 months, following two fatal crashes operated by other airlines that resulted in a global grounding. While most other major markets, with the exception of China, have cleared the MAX to fly again, SpiceJet appears to be in no rush to get it back in the air, and not just because there is less demand for the jet due to the pandemic. In the seven quarters ending in December, India's second-largest budget carrier earned Rs10.9 billion ($150 million). That was the amount it expected to receive from Boeing as compensation for not being able to fly its 13 737 MAX aircraft, which would assist the company in reducing its losses during extremely difficult times. Given that the planes are still grounded, the figure is likely to rise when SpiceJet reports its fiscal year-to-date results in March. SpiceJet is India's only airline that uses the MAX. It is also one of its largest customers globally, with firm orders for 142 more. Despite this, the airline has not requested that the flying ban in India be lifted, according to a source familiar with the situation. There is no explanation for the delay, and it would take at least a month after applying to get approvals in place, according to the person, who asked not to be identified because the matter is confidential. Boeing stated that it is continuing to work closely with aviation regulators in India and elsewhere to bring the MAX back into service, but it does not comment on discussions with its customers. However, auditor Walker Chandiok & Co LLP stated at the time that there was “no virtual certainty” that the other income would be recognised, implying that there was no guarantee that the figure would be realised. “SpiceJet is using this accounting method to shore up their results, and obviously to ensure that they do not need to bring insolvency capital of a magnitude that would dilute the current ownership,” said Shailesh Haribhakti, a chartered accountant and chairman of Shailesh Haribhakti & Associates, adding that such an approach is permissible under Indian regulations. SpiceJet is expected to post a loss of Rs10 billion, its third consecutive annual loss, according to analysts. After nearly going bankrupt in 2014, the carrier was saved by co-founder Ajay Singh, who as chairman has changed its network, renegotiated vendor contracts, and diversified into businesses such as a dedicated cargo service, retail, and healthcare. SpiceJet shares are down 13% this year, while the benchmark S&P BSE Sensex index is up more than 10%. SpiceJet's fleet also includes other Boeing 737 models and Bombardier Inc Q400 turboprops, though it is not operating at full capacity as it was prior to Covid. As the outbreak in India worsened, the airline carried only 3.9 million passengers in the first five months of 2021, a drop of more than 52% from the same period in 2019. SpiceJet's fleet has always been built around the 737 family, with the company previously claiming that the "highly sophisticated" MAX would allow it to compete better and increase profits. While those profits are not expected right now, the MAX — even if grounded — may offset some of last year's losses. “An entity must be allowed to account for a highly anticipated inflow of economic benefit,” said Suvigya Awasthy, a commercial disputes specialist at PSL Advocates and Solicitors in New Delhi.

Air

SpiceJet launches 66 new flights as demand for domestic air travel spikes

Low-cost carrier SpiceJet has announced 66 new domestic flights, including five additional non-stop ones from Pune to Darbhanga, Durgapur, Gwalior, Jabalpur, Varanasi from March 28 to meet the increasing demand for air travel from smaller cities. Kolkata–Darbhanga, Chennai–Jharsuguda, and Nashik-Kolkata flights are among other new flights being launched. There will also be new non-stop daily flights on Mumbai-Leh, Leh-Srinagar, Srinagar-Mumbai, Hyderabad-Mumbai, Mumbai-Hyderabad, Mumbai-Surat, Surat-Mumbai, Kochi-Pune, and Pune-Kochi routes. “To support the increasing travel demand from smaller cities which were initially connected by SpiceJet under UDAN, the airline has introduced new flights connecting Darbhanga, Durgapur, Jharsuguda, Gwalior, and Nashik with some key metro cities. The airline will launch new flights on the sectors of Ahmedabad-Darbhanga-Ahmedabad, Hyderabad-Darbhanga-Hyderabad, Pune-Darbhanga-Pune, and Kolkata-Darbhanga-Kolkata after connecting Darbhanga with Mumbai, Delhi, and Bengaluru,” the airline said. The airline will press its Boeing 737 and Bombardier Q400 aircraft into service on these new routes. It will launch new flights connecting Srinagar, one of the most popular tourist destinations, with key cities with flights on Ahmedabad-Srinagar-Ahmedabad, Bengaluru-Srinagar-Bengaluru, and Kolkata-Srinagar-Kolkata sectors. The airline has also announced an increase in the frequency of flights on Delhi-Gorakhpur, Mumbai-Rajkot, Chennai-Madurai, Mumbai-Jaipur, Bengaluru-Goa, Mumbai-Srinagar, Delhi-Rajkot, Delhi-Srinagar, and Delhi-Dharamshala routes. Shilpa Bhatia, chief commercial officer of SpiceJet said: “As the country’s largest regional operator, the new flights further reiterate our commitment towards enhancing regional connectivity, besides offering unique connections to many leisure destinations. We are committed to providing all our valued travellers easy, safe, and secure travel to their favourite destinations.” Additionally, flights have been added from Mumbai to Goa and Rajkot. The aviation sector has been one of the hardest-hit due to the pandemic as the government halted commercial flights for two months as part of the efforts to slow down Covid-19 spread. Domestic flights were later allowed in a phased manner and the government has allowed airlines to operate only up to 80% of their capacity.

Air

Flybe launches 7 new flights for summer 2020

Flybe has unveiled the latest tranche of its new summer 2020 schedule this week, featuring 104 routes comprised of  2,500 flights a week across the UK and regional mainland Europe -- including seven new services; six from London Southend and one between Manchester and Stuttgart. Seats for travel 29 March and 24 October 2020.  Additional summer routes will be announced shortly, are available as of today (14 November). Castle Square, Stuttgart As part of a new commercial arrangement with Stobart Air to optimise operations, Flybe will next summer increase significantly its short-haul presence in the London market by offering 10 routes with a choice of up to 214 flights a week to and from London Southend Airport. Six new routes - Belfast City, Edinburgh, Glasgow, Newcastle, Isle of Man and Jersey - will be added to the four existing routes to Caen, Groningen, Newquay and Rennes.  The increased London Southend network will be operated by three of Flybe’s own 78-seat De-Havilland Q400 turboprops based in Belfast City, Edinburgh and Glasgow alongside two 70-seat ATR aircraft based at Southend. Highlights of Flybe’s 2020 Summer schedule Douglas Bay, Isle of Man For travel Sunday 29 March – Saturday 24 October 2020 inclusive Six new routes from London Southend Airport – Belfast City (18 flights per week): Edinburgh (18 p/w): Glasgow (18 p/w): Newcastle (13 p/w): Isle of Man (7 p/w): Jersey (up to 2p/w) Four continuing routes from London Southend - Caen, Groningen, Newquay and Rennes 8 winter ski routes extended through Easter - to Chambery from Birmingham, Exeter and Southampton; and to Geneva from Cardiff, Exeter, Isle of Man, Jersey and Southampton

Air

Air Canada bolsters services to Atlantic Canada

Air Canada announced a host of enhancements to Atlantic Canada services starting this winter. Overall capacity will increase by 8% as some routes will transfer to Air Canada Rouge, and other Air Canada Rouge and mainline services will be extended to year-round. Mark Galardo, vice president of network planning at Air Canada said, “Leisure travellers and business customers alike will benefit from these service enhancements which clearly demonstrate our commitment to these markets as we increase capacity on numerous routes in Atlantic Canada, which we have been serving year-round since 1942, longer than any other carrier. With the introduction of Air Canada Rouge service to Saint John, New Brunswick (NB), the extension of Rouge on Charlottetown-Toronto and the expansion of Halifax-Calgary flights to year-round service, Atlantic Canada will enjoy an improved product and convenient connections throughout Air Canada's extensive North American and global network.” Beginning 27 October 2019, twice daily Saint John-Toronto flights will be operated year-round by Air Canada Rouge using an Airbus A319, replacing the Bombardier Q400s. This represents a 16% increase in available seats, while also offering an upgraded customer experience on the A319 which features Premium Rouge and Economy cabins, as well as streaming in-flight entertainment. Air Canada operates out of four airports in New Brunswick with roughly 1,600 daily seats available for travellers. Also continuing year-round will be Air Canada Rouge service from Toronto to Moncton (three times a day) and Fredericton (twice a day), also operated by an Airbus A319, representing a 16% capacity increase through the winter season. Charlottetown-Toronto flights operated by Air Canada Rouge in the summer will become year-round service as of December 16, 2019, with two daily flights operated with an Airbus A319. Air Canada offers nonstop flights from Charlottetown to Halifax, Ottawa, Montreal and Toronto. Air Canada is also adding a second daily flight between Gander, NL and Halifax during the winter season. Flights between Halifax and Gander will be operated year-round on the Bombardier Q400. From Halifax, Air Canada mainline will operate year-round non-stop service to Calgary on an Airbus A319 beginning March 1, 2020. Air Canada also recently inaugurated non-stop service between Montreal and Sydney, Nova Scotia, for the summer season.  

Air

SpiceJet flags off-first ever daily non-stop flight on Guwahati-Dhaka IACS route

SpiceJet has launched daily non-stop flight services on the Guwahati-Dhaka-Guwahati route, under the International Air Connectivity Scheme (IACS). SpiceJet’s Guwahati-Dhaka flight is the first-ever to be operated under IACS. The flight, which earmarks a new milestone, also reiterates the airline’s commitment on enhancing connectivity in the North East region. Debojo Maharshi, chief marketing officer, SpiceJet said, “We believe that the tremendous success of Regional Connectivity Scheme (RCS) can be replicated in IACS as well thereby making international air travel much more affordable and convenient for Indians. Enhancing connectivity to the North-East has always been on top of our agenda and this new flight marks an important milestone in this regard.” SpiceJet is India’s largest and most organised regional player operating a fleet of 76 Boeing 737 aircraft, 31 Bombardier Q400 planes and two B737 freighters. With the launch of the new flight services between Guwahati and Dhaka, SpiceJet now operates two flights under IACS besides operating a total of 43 flights connecting 24 cities under UDAN. This is the highest number of flights being operated by any Indian airline under UDAN or the regional connectivity scheme.

Air

Air Canada inaugurates service to Sydney, Nova Scotia from Montreal

Air Canada has inaugurated a new, non-stop service between Montreal and Sydney, Nova Scotia. The arrival of flight AC7998 in Sydney marked the beginning of daily service between the two cities until 26 October 2019. The flight will be operated on a 78-seat Q400 turboprop aircraft. This connection will allow for travel between the two cities, or travellers can connect onward to other destinations from across Air Canada’s network through the hub in Montreal. "This link will also benefit the business community" Talking about this new addition, Mark Galardo, vice president, network planning at Air Canada said, “With this service between Sydney and Montreal, we are further strengthening our presence in Atlantic Canada and offering an additional travel option to and from beautiful Nova Scotia.” Running through the busy summer travel season and into the fall, this flight will boost leisure travel to the area, with attractions such as the nearby Cabot Trail and the beautiful scenery of Cape Breton Island. “This link will also benefit the business community as we've optimised flight times to allow for connectivity to and from Western Canada,” he added. The flight also complements existing service from Toronto. “It will not only increase visits between our two cities, but Montreal is a portal to the rest of Canada and the world. At the moment, this is a seasonal offering, but opportunities like this enable us to showcase and enhance the potential of our market,” Cecil P. Clarke, mayor of the Cape Breton Regional Municipality said.

Air

SpiceJet to launch Guwahati-Dhaka flights

SpiceJet will launch Guwahati-Dhaka flight under the International Air Connectivity Scheme (IACS) from 1 July. In addition, the airline has launched 14 direct flights connecting metros and non-metros on its domestic network. All flights on the domestic network will commence operations from 20 June 2019. SpiceJet has also announced the launch of new flights on Bengaluru-Gwalior-Bengaluru and Kolkata-Gwalior-Kolkata sectors. The airline will also introduce daily flights on the Bengaluru-Belagavi-Bengaluru route under the UDAN scheme. The airline will add additional frequencies on the Kolkata-Dibrugarh-Kolkata (second frequency), Guwahati-Dibrugarh-Guwahati (second frequency) and two additional frequencies on Bengaluru-Mangaluru-Bengaluru sector (total five flights now). "International air travel will now become affordable and convenient for more Indians" All the new flights will be operational daily, except the flights on the Bengaluru-Mangalore-Bengaluru sector which will be operational on all days of the week except Mondays and Wednesdays. The flight on the Bengaluru-Gwalior-Bengaluru sector will be operational on all days of the week except Tuesdays whereas the flight on the Bengaluru-Belagavi-Bengaluru sector will be operational on all days of the week except Wednesdays. According to Shilpa Bhatia, chief sales and revenue officer at SpiceJet, “With the launch of our first flight under the International Air Connectivity Scheme, international air travel will now become affordable and convenient for more Indians.” Deploying its Bombardier Q400 aircraft on these routes, SpiceJet aims to further strengthen its network between metros and non-metros, she added.

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