Digital Travel
IATA announces that a fully digital travel experience is now closer to reality
IATA and its partners have successfully demonstrated that the industry is ready to deliver a fully digital air travel experience.
Safe tourist destinations and difficult choices
The tourism industry is currently facing a very difficult dilemma: on one hand, the industry professionals need to save the season.
Young travel tech rock star seeks to connect traveller and hotelier needs
We sat down with Tink Labs founder and CEO Terence Kwok to learn why this sharp-eyed Hong Kong native and his product have both reached rock-star status in the hospitality and tourism scene.
Keeping revenue and guest satisfaction handy
Handy has made it possible for hotel operators to engage with guests through all stages of the travel journey, even as they step out of the actual hotel.
Genuine traveller insights keep hotels in The Know
The Know translates the mystery shopper format into a smart, innovative and exclusive mystery guest service. It’s an invitation-only online club where seasoned travellers with discriminating tastes are vetted as real paying guests before they can share honestly, comprehensively and anonymously about their hotel stays. Founded by former bankers Mané Ryatt and Fiona Adams, who channel into the business their twin passion for travel and problem-solving, The Know assures luxury and boutique hotel clients of detailed, confidential, qualitative insight and analytics using sophisticated, customisable surveys.
Hospitality 2.0
Information and communications technology (ICT) has made its mark in many industries. The hotel and hospitality industry is no exception
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- Beyond boardrooms and broadcasts: key takeaways from the Singapore MICE Forum 2025
- BWH Hotels formally opens the Siamese Hotel Pattaya, BW Signature Collection
- On the Scene: Travel Daily Media experiences Europe with Avalon Waterways – Day 4
- Inclusion, AI and Sustainability take centre stage on day two of WTM London 2025
- Air India to Resume Direct Flights Between Delhi and Tel Aviv from Jan 2026
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